At a Glance
- Tasks: Lead cross-functional teams to deliver innovative blockchain projects and drive operational excellence.
- Company: Join Galaxy, a leader in digital assets and AI infrastructure.
- Benefits: Enjoy competitive salary, flexible working, and health benefits.
- Other info: Collaborative culture with opportunities for growth and learning in the crypto space.
- Why this job: Be at the forefront of blockchain innovation and shape the future of finance.
- Qualifications: 7+ years in Technical Program Management with strong communication skills.
The predicted salary is between 80000 - 100000 £ per year.
Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy.
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
You are an execution-focused Technical Program Manager who brings structure to ambiguity and keeps globally distributed engineering teams moving with clarity and accountability. You'll work across time zones and functions — partnering with engineering leads, product, and business stakeholders to drive high-quality delivery across the Staking team. You own the operational side of software development: intake, prioritization, delivery tracking, and stakeholder coordination. You're proactive about ensuring new asks are clearly defined, appropriately scoped, and visible. You take accountability for follow-through — whether that means chasing down blockers, surfacing risks early, or prompting stakeholders when things stall. You don't assume someone else will handle it; you make sure it happens. You have the technical depth to follow architecture conversations, dig into dependencies, and represent the state of a project with confidence. Engineers trust you to understand the nuance; business stakeholders rely on you to translate it.
What You’ll Do:
- Own delivery across Blockchain Engineering teams.
- Act as the key execution partner to the Head of Blockchain Engineering, supporting engineering teams across New York and Hong Kong.
- Own the end-to-end intake process for new workstreams — ensuring asks are captured, clarified, scoped, and prioritized in coordination with tech leads, product, and stakeholders.
- Maintain a global view of team resourcing and delivery: who is on what, what the current priorities are, and where there are conflicts or gaps.
- Own project management for larger or complex initiatives that span multiple teams or functions, including dependency management and stakeholder coordination.
Create visibility and drive alignment:
- Create and maintain up-to-date status dashboards and reporting tools to provide a single pane of glass for leadership and stakeholders.
- Facilitate agile ceremonies — planning, stand-ups, retrospectives — where needed, and ensure JIRA and other tooling reflect accurate project states.
- Provide regular, concise, and structured status updates to senior leadership, including the Head of Blockchain Engineering.
- Coordinate with adjacent teams (infrastructure, security, controls) where dependencies impact delivery.
Surface and resolve blockers:
- Proactively identify blockers, risks, and shifts in scope or resourcing — and ensure the right people are aware early.
- Work closely with tech leads to ensure structured delivery across time zones and consistent execution rhythms.
- Chase down vendor updates, resolve cross-team dependencies, and keep commitments on track without waiting to be asked.
Improve the operating system:
- Contribute to the evolution of delivery process maturity across the Technology organization.
- Keep cadences, rituals, and tooling simple — compounding clarity, not overhead.
- Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
- Leverage AI tools (generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.
What We’re Looking For:
- 7+ years of experience in Technical Program Management with direct involvement in engineering-led delivery.
- Strong track record leading complex, cross-functional initiatives — ideally across time zones and with multiple engineering teams.
- Proven ability to manage intake, triage new requests, and partner with tech leads to define scope and priorities.
- Confident tracking resource allocation and team workloads across multiple pods, and surfacing gaps or overloads early.
- Highly structured in approach, with fluency in delivery tooling (JIRA, dashboards, docs) and the ability to create clear visibility for both working teams and executive stakeholders.
- Strong communicator — capable of producing concise weekly status updates and interfacing directly with senior stakeholders.
- Operates independently, with a bias for action and accountability.
- Ability to engage deeply with technical projects — not coding, but able to understand architecture, dependencies, and implementation complexity.
- Based in London, able to bridge the execution gap between New York and Hong Kong.
- High agency, low ego. You'll own a clear mandate and is expected to drive within it.
Bonus Points:
- Experience in digital assets, financial markets, or operations-heavy technology environments.
- Prior experience as a software engineer or in a hands-on technical role.
- Familiarity with staking, validators, or blockchain infrastructure.
- Experience working alongside tier-1 financial institutions (banks, asset managers, custodians).
What We Offer:
- Competitive base salary and discretionary bonus.
- Hybrid/Flexible Working Arrangements.
- Flexible Time Off (paid).
- 3% 401(k) company contribution.
- Company-paid health and protective benefits for employees, partners, and other dependents.
- Competitive family planning benefits for US employees.
- Opportunities to learn about the Crypto industry.
- Smart, entrepreneurial, and fun colleagues.
- Free daily snacks and weekly breakfasts/lunches.
- Employee Resource Groups.
- Free coaching and counseling sessions through Headspace.
Apply now and join us on our mission to engineer a new economic paradigm. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.
Technical Program Manager employer: Galaxy
Galaxy is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. With competitive salaries, flexible working arrangements, and a strong commitment to employee growth through learning opportunities in the rapidly evolving crypto industry, Galaxy empowers its team members to excel. Located in London, employees benefit from a vibrant city atmosphere while being part of a global leader at the forefront of digital assets and AI technology.
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We think this is how you could land Technical Program Manager
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Create a personal project or case study relevant to the challenges Galaxy might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Technical Program Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Galaxy.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Galaxy. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Galaxy
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.