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- Tasks: Design and implement ITSM solutions using Helix and Remedy for Telecom Assurance.
- Company: Leading tech firm focused on innovative Telecom solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of Telecom with your architectural expertise and strategic vision.
- Qualifications: Proven experience in ITSM transformation and Telecom OSS architecture.
- Other info: Join a dynamic team dedicated to innovation and excellence.
The predicted salary is between 48000 - 72000 £ per year.
We are seeking an experienced Communications Architect with strong expertise in Telecom Assurance and ITSM platforms such as Helix and Remedy. The ideal candidate will have a proven track record of designing and defining ITSM transformation architectures and possess deep knowledge of Telecom OSS architecture and design. This role requires a strategic thinker who can create scalable, future-ready architectures aligned with organizational and telecom operational needs.
Key Responsibilities
- Define and design strategy & roadmap for ITSM transformation programmes leveraging tools like Helix and Remedy.
- Develop architectural blueprints and standards for ITSM solutions integrated with Telecom OSS.
- Provide architectural leadership for ITSM transformation initiatives, ensuring alignment with enterprise architecture principles.
- Collaborate with stakeholders to translate business requirements into robust architectural designs.
- Establish governance frameworks and best practices for architecture.
- Assess existing ITSM architectures and recommend enhancements for scalability, resilience, and automation.
Strong experience in Telecom Assurance domain and ITSM transformation programmes. Expertise in ITSM platforms like Helix, Remedy and must have worked on the ITSM transformation programs. In-depth knowledge of Telecom OSS architecture and design – mandatory. Familiarity with ITIL and enterprise architecture frameworks. Ability to design integration patterns between ITSM and OSS systems. Excellent analytical and problem-solving skills. Strong communication and stakeholder engagement abilities.
Solution Architect(ITSM implementation experience on Helix) employer: Galaxi Consulting Group
Contact Detail:
Galaxi Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect(ITSM implementation experience on Helix)
✨Tip Number 1
Network like a pro! Reach out to your connections in the Telecom and ITSM space. Attend industry events or webinars where you can meet potential employers and showcase your expertise in Helix and Remedy.
✨Tip Number 2
Prepare for interviews by brushing up on your architectural design skills. Be ready to discuss how you've tackled ITSM transformation challenges in the past, especially with Telecom OSS architecture. We want to hear your success stories!
✨Tip Number 3
Showcase your knowledge of ITIL and enterprise architecture frameworks during discussions. This will demonstrate your strategic thinking and ability to align ITSM solutions with business needs, making you a standout candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Solution Architect(ITSM implementation experience on Helix)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with ITSM platforms like Helix and Remedy. We want to see how your skills align with the job description, so don’t be shy about showcasing your Telecom Assurance expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing candidates who can articulate their strategic thinking and architectural design skills in relation to our needs.
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to lead ITSM transformation initiatives. We’re looking for evidence of your impact, so numbers and outcomes are your best friends here!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Galaxi Consulting Group
✨Know Your ITSM Inside Out
Make sure you brush up on your knowledge of ITSM platforms, especially Helix and Remedy. Be ready to discuss specific projects where you've implemented these tools, focusing on the challenges you faced and how you overcame them.
✨Showcase Your Telecom Expertise
Since this role requires a strong background in Telecom Assurance, prepare examples that highlight your experience in designing Telecom OSS architectures. Think about how you've aligned ITSM solutions with telecom operational needs in past roles.
✨Prepare for Strategic Discussions
This position is all about strategic thinking, so be prepared to discuss how you would define and design a roadmap for ITSM transformation programmes. Have a few ideas ready on how to create scalable architectures that meet future demands.
✨Engage Stakeholders Effectively
Communication is key! Think of ways you've successfully collaborated with stakeholders in the past. Be ready to share how you translated business requirements into architectural designs and established governance frameworks.
