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- Tasks: Support WAN/LAN and WLAN networks, resolving incidents and executing changes.
- Company: Join a leading tech firm with a focus on network infrastructure.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team ensuring network reliability and performance.
- Qualifications: 5-7 years experience in network operations and strong communication skills.
- Other info: Work in a collaborative environment with excellent career advancement potential.
The predicted salary is between 45000 - 55000 £ per year.
SC Cleared and a British National. 2-3 Days a week Work from Office (Hybrid). Working in Rotational Shifts:
- Shift 1 – (7 AM – 3 PM UK Time)
- Shift 2 – (9 AM – 5 PM UK Time)
- Shift 3 – (11 AM – 7 PM UK Time)
Role Summary/Purpose:
Technical engineer role, responsible for supporting the WAN/LAN and WLAN Network Infrastructure. The role is to take full knowledge transition from the current team and then support steady state through delivering Network Service Requests, Incident resolution, and Change execution for the Data Centre’s network environments.
Essential Responsibilities:
- 5-7 Years of overall experience.
- WAN/LAN, Network Data and Security knowledge.
- Knowledge of configuring routers, switches, wireless controllers, and firewalls.
- Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, firewalls, load balancers, and proxies.
- Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios, Solarwind, NetScout Pulse, Live action NX etc.
- Experience with tools such as Infoblox (DNS/DHCP and IPAM).
- Experience with Global-Protect VPN.
- Experience working with any ITSM tool such as Service Now.
- Strong verbal and written communication skills.
- Document and control Design as well as process Standard Operating Procedure (SOPs) for network services.
- Collaboration with other teams across Linux, Windows, and DB teams.
Desired Qualification:
- CCNA level qualification.
- Technical understanding of DC Architecture, Infrastructure, and service management.
- ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment.
- Some understanding of WAF and Firewall logs.
- Quickly able to technically analyse, diagnose, and resolve technical operational incidents and requests.
- Customer first delivery. Resolve issues with a desire to maintain service uptime & performance.
Network Operations Center Engineer in Cheltenham employer: Galaxi Consulting Group
Contact Detail:
Galaxi Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Center Engineer in Cheltenham
✨Tip Number 1
Network Operations Center roles are all about teamwork, so don’t shy away from showcasing your collaborative skills. When you’re networking or in interviews, share examples of how you’ve worked with other teams to solve complex issues. This will show that you’re not just a tech whiz but also a team player!
✨Tip Number 2
Get familiar with the tools mentioned in the job description, like CISCO DNA-C and Service Now. If you can, try to get hands-on experience or even take a quick online course. Being able to talk confidently about these tools during interviews will definitely give you an edge!
✨Tip Number 3
Don’t forget to prepare for those rotational shift discussions! Be ready to explain how you manage your time and maintain productivity during different shifts. Employers love candidates who can adapt to various working hours without compromising on performance.
✨Tip Number 4
Finally, make sure to apply through our website! We’re always on the lookout for passionate individuals who want to join our team. Plus, applying directly gives you a better chance of standing out in the crowd. Let’s get you that Network Operations Center Engineer role!
We think you need these skills to ace Network Operations Center Engineer in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with WAN/LAN and WLAN network infrastructure. We want to see how your skills match the role, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Network Operations Center Engineer role. Share specific examples of your past experiences that relate to the job description.
Show Off Your Communication Skills: Since strong verbal and written communication skills are essential, make sure your application is clear and concise. We love a well-structured application that’s easy to read and gets straight to the point!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Galaxi Consulting Group
✨Know Your Network Inside Out
Make sure you brush up on your WAN/LAN and WLAN knowledge before the interview. Be ready to discuss your experience with configuring routers, switches, and firewalls, as well as any tools like CISCO DNA-C or Nagios you've used. The more specific examples you can provide, the better!
✨Show Off Your Incident Handling Skills
Since this role involves incident resolution, be prepared to share past experiences where you successfully handled network incidents. Think of a couple of scenarios where you diagnosed and resolved issues quickly, and explain your thought process during those situations.
✨Communicate Clearly and Confidently
Strong verbal and written communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you may need to collaborate with teams across different areas. A clear communicator is always a plus!
✨Familiarise Yourself with ITIL Practices
If you have experience working in an ITIL-controlled environment, make sure to highlight that. Brush up on ITIL principles and be ready to discuss how you've applied them in your previous roles. This will show that you understand the importance of service management in network operations.