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- Tasks: Support WAN/LAN and WLAN networks, resolving incidents and executing changes.
- Company: Dynamic tech company with a focus on network infrastructure.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a team that values innovation and customer-first service in a fast-paced environment.
- Qualifications: 5-7 years of experience in network technologies and strong communication skills.
- Other info: Collaborate with diverse teams and enhance your technical expertise.
The predicted salary is between 40000 - 50000 £ per year.
2-3 Days a week Work from Office. (Hybrid) Working in Rotational Shifts.
- Shift 1 – (7 AM – 3 PM UK Time.)
- Shift 2 – (9 AM – 5 PM UK Time.)
- Shift 3 – (11 AM – 7 PM UK Time.)
Role Summary/Purpose: Technical engineer role, responsible for supporting the WAN/LAN and WLAN Network Infrastructure. The role is to take full knowledge transition from the current team and then support steady state through delivering Network Service Requests, Incident resolution, and Change execution for the Data Centre’s network environments.
Requirements:
- 5-7 Years of overall experience.
- WAN/ LAN, Network Data and Security knowledge.
- Knowledge of configuring routers, switches, wireless controllers and firewalls.
- Prior experience of NoC /Incident Handling and supporting Network technologies such as routing/switching, firewalls, load balancers, and proxies.
- Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios Solarwind, NetScout Pulse, Live action NX etc.
- Experience with tools such as Infoblox (DNS/DHCP and IPAM).
- Experience with Global-Protect VPN.
- Experience working with any ITSM tool such as Service Now.
- Strong verbal and written communication skills.
- Document and control Design as well as process Standard Operating Procedure (SOP’s) for network services.
- Collaboration with other teams across Linux, Windows, and DB teams.
Desired Qualification:
- Technical understanding of DC Architecture, Infrastructure, and service management.
- ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment.
- Some understanding of WAF and Firewall logs etc.
- Quickly able to technically analyse, diagnose, and resolve technical operational incidents and requests.
- Customer first delivery. Resolve issues with a desire to maintain service uptime & performance.
L2 NOC Engineer in Cheltenham employer: Galaxi Consulting Group
Contact Detail:
Galaxi Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L2 NOC Engineer in Cheltenham
✨Tip Number 1
Network your way in! Reach out to current employees on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews like a pro! Brush up on your technical skills and be ready to discuss your experience with WAN/LAN, firewalls, and monitoring tools. We want to see your passion for network infrastructure!
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled incidents in the past. We love candidates who can think on their feet and keep service uptime at the forefront.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talent that fits our culture and values.
We think you need these skills to ace L2 NOC Engineer in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with WAN/LAN and WLAN network infrastructure. We want to see how your skills match the job description, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the L2 NOC Engineer role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Communication Skills: Since strong verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Galaxi Consulting Group
✨Know Your Tech Inside Out
Make sure you brush up on your WAN/LAN and WLAN knowledge. Be ready to discuss your experience with configuring routers, switches, and firewalls. They’ll likely ask you about specific tools like CISCO DNA-C or Service Now, so have some examples from your past work ready to share.
✨Show Off Your Problem-Solving Skills
Prepare to demonstrate how you've handled incidents in the past. Think of a couple of scenarios where you diagnosed and resolved technical issues quickly. This role is all about maintaining service uptime, so showing that you can think on your feet will impress them.
✨Communicate Clearly
Strong verbal and written communication skills are key for this position. Practice explaining complex technical concepts in simple terms. You might be asked to document processes or collaborate with other teams, so being clear and concise is essential.
✨Understand the Company Culture
Research the company’s values and culture before the interview. They’re looking for someone who puts the customer first and collaborates well with others. Be prepared to discuss how your personal values align with theirs and how you can contribute to a positive team environment.