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- Tasks: Support mobile applications and resolve operational incidents in a fast-paced telecom environment.
- Company: Leading telecom company focused on innovative OSS solutions.
- Benefits: Competitive salary, 24/7 support role, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the telecom industry.
- Qualifications: Experience in OSS technologies and strong problem-solving skills required.
- Other info: UK National needed due to security clearance requirements.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a couple of profiles for OSS application support (mobile applications) for our telecom client. The role holder must be a UK National as Home Office Security clearance may be required.
- OSS application support (ASG), 24 X 7 at onsite.
- Network OSS tools and systems for alerting and performance.
- Industry recognised and marketable accreditation.
- In-depth experience of handling and resolving operational incidents in supporting and delivering complex solutions successfully.
- Act as subject matter expert for minimum of one or more systems.
- Technical skills and proven experience to support system administration; relevant application knowledge specific to area.
- Good knowledge of security vulnerabilities, security hardening strategy, security concepts and protection systems.
- Extensive experience in a 24x7 real-time, service support environment.
- Proven extensive operational experience in planning, deploying and supporting OSS technologies across multiple vendors.
- In-depth technical understanding of OSS architecture and technologies, e.g., alarm and performance data including packet capture and analysis.
- In-depth understanding of common protocols, e.g., SNMP, DNS, ARP.
- Experience of dealing with internal and external business customers, third party suppliers, and providing reliable communication between all parties.
- Experience with scripting, e.g., Shell, Ansible.
- Experience with Network virtualisation technologies, SDN/NFV, e.g., NSX.
- Good awareness and understanding of the commercial aspects, implications and limitations of supporting the estate.
- Able to demonstrate discretion relating to sensitive information.
Operations Support System Engineer in Bristol employer: Galaxi Consulting Group
Contact Detail:
Galaxi Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support System Engineer in Bristol
✨Tip Number 1
Network with industry professionals! Reach out to people in your field on LinkedIn or at networking events. We can’t stress enough how valuable personal connections can be when it comes to landing that Operations Support System Engineer role.
✨Tip Number 2
Prepare for technical interviews by brushing up on your OSS knowledge and relevant protocols like SNMP and DNS. We recommend doing mock interviews with friends or using online platforms to get comfortable with the questions you might face.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss past operational incidents you've handled and how you resolved them. We want to see your thought process and how you can apply it to real-world scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Operations Support System Engineer in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Support System Engineer role. Highlight your experience with OSS technologies, network tools, and any relevant accreditations. We want to see how your skills match what we're looking for!
Showcase Your Technical Skills: Don’t hold back on showcasing your technical skills! Mention your experience with scripting languages like Shell or Ansible, and your understanding of protocols like SNMP and DNS. This is your chance to shine, so let us know what you can do!
Highlight Your Experience: We love seeing candidates who have extensive operational experience in a 24x7 service support environment. Share specific examples of how you've handled and resolved incidents, and how you've communicated with both internal and external customers.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining the StudySmarter team!
How to prepare for a job interview at Galaxi Consulting Group
✨Know Your OSS Inside Out
Make sure you brush up on your knowledge of OSS architecture and technologies. Be prepared to discuss specific tools and systems you've worked with, especially in a 24x7 support environment. Highlight your experience with network virtualisation technologies and common protocols like SNMP and DNS.
✨Showcase Your Incident Resolution Skills
Be ready to share examples of how you've handled operational incidents in the past. Discuss the steps you took to resolve issues and how you communicated with both internal teams and external suppliers. This will demonstrate your ability to act as a subject matter expert.
✨Security Savvy is Key
Since security clearance may be required, it's crucial to show your understanding of security vulnerabilities and hardening strategies. Prepare to discuss how you've implemented security concepts in previous roles and how you ensure protection systems are robust.
✨Scripting Skills Matter
If you have experience with scripting languages like Shell or Ansible, make sure to highlight this during your interview. Discuss any automation projects you've worked on and how they improved efficiency in your previous roles. This will set you apart as a candidate who can contribute to operational excellence.