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- Tasks: Drive customer success by aligning solutions with client needs and delivering impactful presentations.
- Company: Join Gainsight, the AI-driven leader in customer success solutions.
- Benefits: Comprehensive benefits, including medical coverage, Recharge Holidays, and global coworking access.
- Other info: Opportunities for growth and a supportive, inclusive work environment.
- Why this job: Be part of a collaborative culture that values innovation and real-world problem-solving.
- Qualifications: 2-5 years in software pre-sales or consulting, with strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers.
About This Role: We’re looking for a full-time Solutions Consultant to join our Sales team reporting to the RVP, Solutions Consulting & Customer Success. This role is a hybrid role based out of our London location. In this role, you’ll play a key role in driving successful customer outcomes by aligning Gainsight’s platform capabilities with client business needs and delivering impactful, tailored solutions across the customer journey. This is a great opportunity for someone who thrives in a fast-paced, client-facing environment and enjoys working cross-functionally with teams like Sales, Product, Marketing, and Professional Services. The ideal candidate brings strong skills in solution design, stakeholder management, and product storytelling.
What You'll Do:
- Lead discovery sessions to understand client business needs and translate them into Gainsight use cases.
- Create and deliver impactful product demonstrations and presentations for both business and technical audiences.
- Collaborate with Sales and Product teams to shape solution strategies and technical narratives.
- Develop and present solution storyboards and configure demo environments tailored to client challenges.
- Respond to technical RFPs/RFIs with accurate and timely input.
- Support pilots and proof-of-concept engagements with a hands-on, consultative approach.
- Participate in ongoing enablement, product updates, and internal knowledge sharing.
This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events.
What We're Looking For:
- 2–5 years of experience in software pre-sales, consulting, product management, or customer success.
- Degree or equivalent experience.
- Strong client-facing communication and presentation skills.
- Proven ability to work cross-functionally in complex sales cycles.
Nice-to-have skills:
- Technical understanding of APIs, relational databases (SQL, Redshift, MongoDB), and SaaS architecture.
- Familiarity with Salesforce and data integration workflows preferred.
- Working knowledge of customer success, digital adoption, or community platforms.
Why You’ll Love It Here:
Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do.
Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported. We offer a comprehensive benefits package including private medical, dental, and vision coverage, income protection, life insurance, and a group pension plan. Additional benefits include a fertility stipend, access to coworking spaces around the globe and CycleScheme to support healthy commuting. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.
Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First.
Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.
If this sounds like the right role for you, we’d love to hear from you.
Additional Information: We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.
Sales Consultant in Slough employer: Gainsight
Contact Detail:
Gainsight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Slough
✨Tip Number 1
Get to know the company inside out! Research Gainsight’s products and values so you can speak their language during interviews. This shows you’re genuinely interested and ready to contribute to their mission.
✨Tip Number 2
Practice your storytelling skills! Since this role involves value-based storytelling, prepare examples of how you've successfully aligned solutions with client needs in the past. Make it relatable and impactful!
✨Tip Number 3
Network like a pro! Connect with current Gainsight employees on LinkedIn or attend industry events. Building relationships can give you insider insights and potentially a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Gainsight team!
We think you need these skills to ace Sales Consultant in Slough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills align with the role of a Sales Consultant. Use keywords from the job description to show that you understand what Gainsight is looking for.
Showcase Your Storytelling Skills: Since this role involves value-based storytelling, include examples in your application that demonstrate your ability to communicate complex ideas clearly and effectively. This will help us see your potential in engaging clients.
Highlight Cross-Functional Experience: Mention any experience you have working with different teams like Sales, Product, or Marketing. This shows us that you can thrive in a collaborative environment, which is key for this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gainsight
✨Know Your Gainsight Inside Out
Before the interview, make sure you thoroughly understand Gainsight's platform and its capabilities. Familiarise yourself with how it aligns with customer success and be ready to discuss specific use cases that demonstrate your knowledge.
✨Master Value-Based Storytelling
Since this role requires strong storytelling skills, practice articulating how Gainsight can solve real-world problems for clients. Prepare examples of past experiences where you've successfully communicated value to stakeholders.
✨Prepare for Technical Questions
Brush up on your technical knowledge, especially around APIs, SQL, and SaaS architecture. Be ready to answer questions about how these elements integrate into customer success solutions, as this will show your depth of understanding.
✨Showcase Your Collaborative Spirit
Gainsight values teamwork, so be prepared to discuss how you've worked cross-functionally in previous roles. Share specific examples of how you collaborated with sales, product, or marketing teams to achieve successful outcomes.