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- Tasks: Join our Sales team to shape customer success with innovative AI solutions.
- Company: Gainsight, a leader in AI-driven customer success technology.
- Benefits: Comprehensive benefits, including medical coverage and dedicated Recharge Holidays.
- Other info: Opportunities for growth and a commitment to diversity and inclusion.
- Why this job: Make an impact in a fast-paced environment while collaborating with diverse teams.
- Qualifications: 2-5 years in software pre-sales or customer success with strong technical skills.
The predicted salary is between 45000 - 55000 £ per year.
We’re building the AI-driven future of customer success, from retention to growth! The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers.
We’re looking for a full-time Solutions Consultant to join our Sales team reporting to the RVP, Solutions Consulting & Customer Success. This role is a hybrid role based out of our London location.
This is a great opportunity for someone who thrives in a fast-paced, client-facing environment and enjoys working cross-functionally with teams like Sales, Product, Marketing, and Professional Services. The ideal candidate brings strong skills in value-based storytelling, technical solution design, and enterprise pre-sales execution.
- Collaborate with Sales and Product teams to shape solution strategies and technical narratives.
- This role will require occasional travel for team meetings, training, or company events.
- 2–5 years of experience in software pre-sales, consulting, product management, or customer success.
- Proven ability to work cross-functionally in complex sales cycles.
- Technical understanding of APIs, relational databases (SQL, Redshift, MongoDB), and SaaS architecture.
- Familiarity with Salesforce and data integration workflows preferred.
- Working knowledge of customer success, digital adoption, or community platforms.
With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value.
Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported. We offer a comprehensive benefits package including private medical, dental, and vision coverage, income protection, life insurance, and a group pension plan. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.
Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.
As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates. If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact recruiting@gainsight.
Field Sales Advisor - Based From Home employer: Gainsight
Contact Detail:
Gainsight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Advisor - Based From Home
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role. We want you to showcase your value-based storytelling and technical know-how in a way that grabs attention.
✨Tip Number 3
Don’t shy away from follow-ups! After interviews, drop a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Field Sales Advisor - Based From Home
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to contribute to our mission of building an AI-driven future in customer success.
Tailor Your Experience: Make sure to highlight your relevant experience in software pre-sales, consulting, or customer success. We love seeing how your unique background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. This will help us see how you can fit into our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gainsight
✨Know Your Stuff
Make sure you understand the Gainsight CustomerOS platform and how it drives customer success. Brush up on your knowledge of APIs, relational databases, and SaaS architecture, as these will likely come up in conversation.
✨Value-Based Storytelling
Prepare to showcase your skills in value-based storytelling. Think of examples from your past experiences where you successfully communicated the value of a solution to a client. This will demonstrate your ability to connect with customers and articulate solutions effectively.
✨Cross-Functional Collaboration
Since this role involves working with various teams, be ready to discuss how you've collaborated cross-functionally in previous roles. Share specific instances where you worked with sales, product, or marketing teams to achieve a common goal.
✨Ask Insightful Questions
Prepare some thoughtful questions about Gainsight's products and their approach to customer success. This shows your genuine interest in the company and helps you gauge if it's the right fit for you.