At a Glance
- Tasks: Lead and inspire a team while managing daily bakery operations.
- Company: Join GAIL’s, a vibrant bakery known for its positive community impact.
- Benefits: Enjoy free food at work, generous discounts, and 33 days holiday.
- Other info: Opportunities for development and twice yearly pay reviews await you.
- Why this job: Be part of a supportive culture that values leadership and personal growth.
- Qualifications: Experience in management and a passion for baking are essential.
The predicted salary is between 36000 - 60000 £ per year.
General Manager vacancy in GAIL’s!
If you're a passionate leader who thrives on developing people, delivering exceptional customer experiences and driving business performance, we'd love to hear from you.
At GAIL's, our Bakery Managers don't just manage bakeries; they run them.
You'll have full ownership of your bakery's people, product, customer experience, standards and commercial performance, creating a place where teams thrive, customers return and communities connect. Every day in a GAIL's bakery is different. One moment you'll be coaching a team through a busy morning rush, the next you'll be talking customers through the story behind our products, supporting the launch of a new seasonal range, or celebrating a team member's progression into their next role. It's fast-paced, hands-on and deeply rewarding, with great food, great people and real community at its heart.
ABOUT THE ROLE
- Owning the overall performance of your bakery across people, product, customer experience, place and profit
- Building, developing and inspiring a high-performing team
- Creating an inclusive culture where people feel valued, supported and accountable
- Recruiting and developing future leaders through coaching, training and succession planning
- Driving sales growth, profitability and operational excellence
- Championing exceptional standards across food, coffee and customer service
- Using commercial insights and performance data to make informed decisions and drive continuous improvement
- Ensuring the highest standards of safety, compliance and bakery presentation
- Building strong relationships within your local community
- Leading change positively and bringing new initiatives to life
ARE YOU THE MISSING INGREDIENT?
You'll have management experience within hospitality, retail or another customer-focused environment and understand what it takes to deliver results through people.
You'll be:
- A people-first leader
- Commercially minded and performance-focused
- Passionate about developing future talent
- Confident making decisions and taking ownership
- Resilient, adaptable and hands-on
- Committed to exceptional customer experiences
- Passionate about quality food, coffee and hospitality
BENEFITS BAKED IN
- Free food and drink whilst on shift
- 50% off food and drink when not working
- 33 days holiday
- Buy & Sell Holiday Scheme
- Long Service Holiday
- Premiership Bonus Scheme
- Annual Pay Review
- Pension Scheme
- Enhanced Family Leave
- Stream financial wellbeing support
- Development programme to help you RISE with GAIL's
- Health & Wellbeing support through Aviva
- Workplace Nursery Scheme
- Home technology and appliance discounts
- Discounted gym memberships and EV leasing options
- Discounts and savings with high-street retailers and restaurants
- 24-hour GP service
- Cycle to Work Scheme
- Refer-a-Friend Bonus
Terms and conditions apply. Benefits may vary and are subject to eligibility.
Ready to Lead with GAIL's?
If you're looking for an opportunity to run your own bakery, develop great people and make a real impact in your community, we'd love to hear from you.
Bakery Manager in London employer: GAIL's
GAIL’s is an exceptional employer that fosters a vibrant and supportive work culture in the Kent area, where Bakery Managers are empowered to lead and inspire their teams. With a strong focus on employee well-being and development, we offer a range of benefits including generous holiday allowances, health and wellness programmes, and opportunities for personal growth through our RISE development initiatives. Join us to be part of a community that values positivity, teamwork, and meaningful contributions to both our staff and the local neighbourhood.
StudySmarter Expert Advice🤫
We think this is how you could land Bakery Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like GAIL's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to GAIL's
Don't be shy about reaching out to GAIL's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bakery Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about GAIL's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at GAIL's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
