At a Glance
- Tasks: Drive sales operational excellence and improve commercial processes across teams.
- Company: Dynamic company focused on B2B travel solutions with a collaborative culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting role with significant scope for career advancement and influence.
- Why this job: Lead impactful projects that enhance sales and trade engagement in a global context.
- Qualifications: Strong B2B understanding, stakeholder management skills, and process improvement experience.
The predicted salary is between 70000 - 90000 £ per year.
A senior role acting as a Business Partner to drive sales operational excellence across the commercial organisation. Acting as the key connector between the Global and Market Teams to improve sales and commercial processes, trade engagement strategies, seamless aligned activity and execution.
Key Responsibilities include:
- Driving process Improvement & Operational Excellence: Leading the identification and implementation of process improvements across all commercial sales operations, with a primary focus on B2B partner servicing.
- Global–Market Alignment: Acting as the operational link between global commercial teams and regional/market teams. Ensure alignment on processes, tool usage, programme execution, and performance tracking. Facilitate clear two-way communication, bringing market needs and challenges into global decision-making. Identify and remove operational blockers impacting commercial performance.
- Trade Engagement Programme Ownership: Owning and managing global trade engagement programmes and activities, including FAM trips, trade learning and training initiatives, B2B loyalty and incentive programmes and ensuring consistent execution across markets while allowing for local adaptation where required. Tracking effectiveness and ROI of engagement programmes, continuously refining approach to maximise impact.
- Standardisation & Simplification: Drive standardisation of tools, processes, and ways of working across markets to reduce complexity. Simplify operational models to ensure clarity for both internal stakeholders and external partners. Balance the need for global consistency with market-specific requirements, enabling flexibility without unnecessary deviation.
- Continuous Improvement & Change Leadership: Continuously assess commercial operations across all channels, identifying opportunities for improvement regardless of ownership. Challenge existing ways of working and lead change initiatives to enhance efficiency and effectiveness.
The role requires a strong understanding of B2B within Travel, ideally with experience across a variety of markets, great stakeholder management skills, highly commercial and strategic but able to be hands on and deliver detailed process improvements and effectiveness. A fantastic role with huge scope, leading a number of high profile projects across the business that will ensure best in class sales, trade engagement and commercial success.
Business Partner - Head of Sales Operations (Commercial Sales Business Process) in London employer: Gail Kenny Executive Recruitment
As a leading player in the travel industry, our company offers an exceptional work environment that fosters collaboration and innovation. Employees benefit from a culture of continuous improvement, with ample opportunities for professional growth and development through high-profile projects and global engagement programmes. Located in a vibrant market, we prioritise work-life balance and provide a supportive atmosphere where your contributions directly impact our commercial success.
Contact Details:
Gail Kenny Executive Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Partner - Head of Sales Operations (Commercial Sales Business Process) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience in B2B and operational excellence.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your past experiences, focus on specific achievements that demonstrate your ability to drive process improvements and enhance commercial performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Partner - Head of Sales Operations (Commercial Sales Business Process) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Partner - Head of Sales Operations. Highlight your experience in driving process improvements and operational excellence, especially in B2B environments. We want to see how you've made an impact in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your understanding of global-market alignment and how you’ve successfully managed trade engagement programmes in the past. Let us know what makes you tick!
Showcase Your Stakeholder Management Skills:In your application, don’t forget to mention your experience with stakeholder management. We’re looking for someone who can connect teams and facilitate communication effectively. Share examples of how you've navigated complex relationships in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Gail Kenny Executive Recruitment
✨Know Your B2B Inside Out
Make sure you brush up on your B2B knowledge, especially within the travel sector. Understand the key challenges and opportunities in this space, as well as how sales operations can drive success. This will show that you're not just familiar with the industry but also passionate about it.
✨Demonstrate Process Improvement Skills
Prepare specific examples of how you've identified and implemented process improvements in previous roles. Be ready to discuss the impact these changes had on operational excellence and how they can be applied to the role you're interviewing for.
✨Showcase Stakeholder Management Experience
Think of instances where you've successfully managed relationships with various stakeholders. Highlight your ability to facilitate communication between different teams and how you've navigated challenges to ensure alignment and collaboration.
✨Be Ready for Change Leadership Questions
Expect questions around leading change initiatives. Prepare to discuss how you've challenged existing processes and led teams through transitions. Emphasise your strategic thinking and hands-on approach to driving continuous improvement.
