At a Glance
- Tasks: Connect singles through matchmaking and build meaningful relationships.
- Company: GaiGai, a leading offline dating agency in Singapore.
- Benefits: Competitive salary, commission structure, and unique employee benefits.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Make a real impact by helping people find love and connection.
- Qualifications: 1-3 years in B2C sales with strong communication skills.
The predicted salary is between 21600 - 36000 € per year.
About Us
Founded in 2015, GaiGai is one of Singapore's largest and fastest-growing offline dating agencies, under the Paktor Group. Each year, we connect thousands of singles through a unique blend of modern technology, personalised matchmaking, and curated social events. With an extensive database of quality clientele and dedicated Relationship Managers, our mission is to empower meaningful connections for singles from diverse backgrounds.
We facilitate this through:
- Personalised one-on-one matchmaking consultations
- Singles events
- Image and dating coaching to help our clients present their best selves and create the best first impressions
Our presence extends beyond Singapore under different local brands - Paktor Premium in Taiwan, HeyDouble in Hong Kong, and Malaysia.
What You Would Do
As a Relationship Manager, you will be the first point of contact for clients seeking matchmaking services. Your key mission is to build and nurture client relationships, strategically manage the sales process, consistently hit sales quotas, and maintain a resilient mindset in a dynamic environment. You should be someone who enjoys connecting with new people, and has a strong sense of motivation and passion for sales.
Job Responsibilities:
- Lead Qualification and Sales Strategy
- Proactively qualify new clients via referrals and database leads
- Develop a strategic sales plan to grow your client base and maximise conversion rates
- Consultative Sales and Client Profiling
- Conduct one-on-one consultations with prospective clients to understand relationship goals and preferences
- Present tailored matchmaking packages and consultancy services to clients
- Client Relationship Management and After-Sales Service
- Nurture ongoing relationships with existing clients, ensuring satisfaction and retention
- Coordinate with Offline Operations team to ensure seamless service delivery and follow-up support
- Sales Quota and Performance Tracking
- Meet or exceed monthly and quarterly sales quotas consistently
- Maintain accurate sales records, pipeline, and regular reports on performance metrics
Job Requirements:
- 1-3 years in Business to Client (B2C) sales experience, preferably in consultative or service-based industries
- Proven track record of meeting or exceeding sales targets
- Excellent communication, presentation, and client servicing abilities
- Result-oriented, resourceful and with keen business acumen in identifying business opportunities
- Strategic mindset with the ability to plan sales processes, segment leads, and close high-value clients
- Ability to thrive under pressure, maintain motivation and confidence in the face of objection/rejection
- Strong team player with ability to foster trust and collaborate well with internal and external stakeholders
Why Join Us?
- Competitive base salary, with attractive commission or bonus structure tied to individual performance - designed to reward consistent high performers
- One-time sign-on bonus of $500
- A suite of holistic, employee-centric benefits, including self-care leave, birthday leave, and wedding leave
- 5-day work week (fixed shifts on Wednesday and Saturday/Sunday, typical hours 11.30am to 8.30pm) upon passing probation
Relationship Manager in Penarth employer: GAIGAI PTE. LTD.
At GaiGai, we pride ourselves on being a dynamic and supportive employer that values personal connections and professional growth. Our vibrant work culture fosters collaboration and innovation, offering Relationship Managers not only competitive salaries and performance-based bonuses but also unique benefits like self-care leave and birthday leave. Join us in our mission to empower meaningful relationships while enjoying a fulfilling career in one of Singapore's leading matchmaking agencies.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Manager in Penarth
✨Tip Number 1
Network like a pro! Attend events, meetups, and social gatherings where you can connect with potential clients or industry peers. The more people you know, the better your chances of landing that Relationship Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll meet someone who could be a future client or employer. Have a clear and engaging introduction ready that highlights your passion for matchmaking and sales.
✨Tip Number 3
Follow up! After meeting someone, drop them a message to keep the conversation going. It shows you're genuinely interested and helps you stay top of mind when they think of hiring a Relationship Manager.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure your application stands out by showcasing your unique skills and experiences that align with our mission at GaiGai.
We think you need these skills to ace Relationship Manager in Penarth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for connecting with people and your motivation for sales.
Tailor Your Application:Make sure to customise your application for the Relationship Manager role. Highlight your relevant experience in B2C sales and how it aligns with our mission of empowering meaningful connections.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your achievements and skills, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at GAIGAI PTE. LTD.
✨Know Your Stuff
Before the interview, dive deep into GaiGai's mission and values. Understand their approach to matchmaking and how they leverage technology. This will not only show your genuine interest but also help you align your answers with what they’re looking for.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you successfully met or exceeded sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your consultative sales abilities and strategic mindset.
✨Build Rapport
As a Relationship Manager, connecting with people is key. Practice building rapport during the interview by being personable and engaging. Ask thoughtful questions about the company culture and team dynamics to show that you’re not just interested in the role, but also in fitting into their environment.
✨Prepare for Objections
Expect to face some tough questions or objections during the interview. Think about potential challenges you might encounter in the role and prepare your responses. Show them that you can maintain motivation and confidence even when faced with rejection or pressure.
