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- Tasks: Be the friendly face for residents, keeping them informed and managing their concerns.
- Company: Join a reputable contractor focused on housing refurbishment projects.
- Benefits: Earn £30,000-£40,000, enjoy 31 days holiday, and receive a van or travel allowance.
- Why this job: Make a real difference in residents' lives while developing your communication skills.
- Qualifications: Experience as a Resident Liaison Officer and proficiency in IT applications required.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced Resident Liaison Officer. Ideally, you will have experience working as an RLO on an external refurbishment contract, including windows, doors, and EWI.
The Resident Liaison Officer must be personable, professional, and able to communicate effectively at all levels. A good working knowledge of basic IT applications, especially Word and Outlook, is essential.
Essential:
- Proven experience working as a resident liaison officer for a recognised contractor on a housing refurbishment scheme.
- Proficient in the use of IT applications, such as Word and Outlook.
Main Duties:
- Act as the first point of contact for residents.
- Ensure residents are kept informed of the progress and inform them of changes via letters and visits.
- Manage residents’ expectations and concerns.
- Responsible for managing and resolving difficulties and complaints regarding the works by liaising with all parties.
- Ensure disruption to tenants is kept to a minimum.
Salary: £30,000 - £40,000 dependent on experience. Van & Fuel card provided or a travel allowance. 31 days paid holiday.
Resident Liaison Officer in Worthing employer: Gaia Newton Associates Limited
Contact Detail:
Gaia Newton Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Worthing
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Resident Liaison Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to resident liaison work. Think about how you'd handle specific scenarios, like managing complaints or keeping residents informed. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your IT skills! Make sure you're comfortable with Word and Outlook, as these are essential tools for the job. Maybe even brush up on some tips and tricks to demonstrate your proficiency during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Resident Liaison Officer in Worthing
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience as a Resident Liaison Officer, especially if you've worked on external refurbishment contracts. We want to see how your background aligns with the role, so don’t hold back!
Be Personable and Professional: Since communication is key in this role, let your personality shine through in your application. Use a friendly tone while maintaining professionalism to show us you can connect with residents effectively.
IT Skills Matter: Don’t forget to mention your proficiency in IT applications like Word and Outlook. We’re looking for someone who can handle the tech side of things smoothly, so give us examples of how you’ve used these tools in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Gaia Newton Associates Limited
✨Know Your Stuff
Make sure you brush up on your experience as a Resident Liaison Officer. Be ready to discuss specific projects you've worked on, especially those involving external refurbishments. Highlight your ability to manage resident expectations and resolve complaints effectively.
✨Show Off Your People Skills
As an RLO, communication is key! Prepare examples of how you've successfully interacted with residents in the past. Think about times when you had to handle difficult situations and how you managed to keep everyone informed and calm.
✨Get Tech-Savvy
Since you'll need to use IT applications like Word and Outlook, make sure you're comfortable with them. You might be asked about how you use these tools to communicate with residents or manage information, so have some examples ready.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with or the specific challenges they face on current projects. This shows your interest and helps you gauge if the role is right for you.