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- Tasks: Join our Service Team to deliver exceptional customer experiences in a vibrant restaurant setting.
- Company: A lively Chinese cuisine restaurant with a focus on teamwork and customer satisfaction.
- Benefits: Flexible hours, dynamic work environment, and opportunities for growth within the team.
- Why this job: Be part of a fun team and make guests smile while enjoying delicious food.
- Qualifications: Customer service skills and a positive attitude are essential; experience is a plus.
- Other info: Perfect for those who thrive in fast-paced environments and love working with people.
The predicted salary is between 11 - 16 £ per hour.
We are seeking enthusiastic individuals to join our Service Team. As a member of the team, you will be responsible for providing exceptional customer service, ensuring all guests have a positive dining experience at our restaurant.
Responsibilities:
- Welcome guests with a friendly, positive and professional attitude
- Take food and beverage orders accurately and efficiently
- Collaborate with kitchen team to ensure accurate order fulfilment
- Ensure guest satisfaction by checking in with diners and addressing any concerns
- Maintain a clean and organized dining area
- Operate POS system for processing payments
- Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
- Any other duties as assigned
Requirements:
- Prior working experience in the food and beverage industry would be advantageous
- Demonstrated excellence in customer service
- Strong communication and people skills
- Well-groomed with a pleasant disposition
- Ability to thrive in a fast-paced environment
- Attention to detail and a proactive, can-do attitude
- Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays
If you are enthusiastic about delivering exceptional service and thrive in a collaborative team setting, we welcome you to apply for this position.
Service Team (Chinese Cuisine Restaurant) employer: GAIA LIFESTYLE HOLDINGS PTE. LTD.
Contact Detail:
GAIA LIFESTYLE HOLDINGS PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Team (Chinese Cuisine Restaurant)
✨Tip Number 1
Get to know the restaurant! Before your interview, pop in for a meal or a drink. This way, you can experience the vibe and service style, which will help you connect with the team during your chat.
✨Tip Number 2
Show off your personality! When you meet the team, let your enthusiasm shine through. A friendly smile and positive attitude can go a long way in making a great first impression.
✨Tip Number 3
Be ready to talk about your experiences! Think of specific examples where you’ve provided excellent customer service or handled tricky situations. This shows you’re not just all talk but have the skills to back it up.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you message to express your appreciation for the opportunity. It keeps you on their radar and shows you’re genuinely interested in joining the team.
We think you need these skills to ace Service Team (Chinese Cuisine Restaurant)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about joining our team and providing a fantastic dining experience.
Tailor Your Experience: Make sure to highlight any relevant experience you have in the food and beverage industry. We love seeing how your past roles can contribute to our service team, so don’t hold back!
Be Professional Yet Friendly: Your application should reflect the friendly and professional attitude we value. Use a warm tone while keeping it polished – we’re looking for team players who can connect with our guests!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey to join our team!
How to prepare for a job interview at GAIA LIFESTYLE HOLDINGS PTE. LTD.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including special dishes and ingredients. This will not only impress your interviewers but also show that you're genuinely interested in the role and ready to provide informed recommendations to guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond for a guest. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Your Communication
Since strong communication is key in this role, practice speaking clearly and confidently. You might even want to role-play common scenarios with a friend, like taking orders or addressing customer concerns, to get comfortable with the flow of conversation.
✨Dress to Impress
Make sure to present yourself well during the interview. A well-groomed appearance reflects your professionalism and respect for the position. Choose an outfit that’s smart yet comfortable, as it sets the tone for your attitude towards the job.
