Access Officer in Irvine

Access Officer in Irvine

Irvine Full-Time Remote
Gaeltec Utilities

Office Based, with travel to sites across Scotland.

We are currently looking for an Access Pre-Vetter to join our team. The Access Pre-Vetter plays a vital role in preparing customers and stakeholders ahead of planned utility works or outages. Their primary purpose is to visit sites and engage directly with customers to explain the nature of upcoming works, outline indicative timescales, and address any access requirements or concerns. By ensuring clear communication and early engagement, the Access Pre-Vetter helps build trust, minimises disruption, and supports the safe and efficient delivery of utility projects.

  • Promote, develop, and sustain a positive companywide culture focused on health, safety, and customer service excellence.
  • Identify, stop, and report unsafe situations that may pose risks to yourself or others; immediately elevate hazardous conditions to the office.
  • Conduct pre‑vetting of jobs, ensuring all preparatory requirements are addressed before works commence.
  • Map properties and mark access routes, gates, and entry points in alignment with agreed work maps.
  • Engage and liaise with landholders to secure permissions and maintain positive relationships.
  • Facilitate access to private and public properties ahead of scheduled works, ensuring smooth project delivery.
  • Review work instructions and grant access approvals for all relevant sites.
  • Inform local communities of upcoming works when applicable, fostering transparency and trust.
  • Manage customer interactions, addressing complaints and concerns related to works carried out.
  • Maintain accurate records of site conditions, ensuring documentation is complete and up to date.
  • Upload and organise access photos into designated server folders; capture plant images when required.
  • Collaborate with stakeholders to support project implementation and achieve company objectives.
  • Report directly to the Department Manager, demonstrating goal orientation, teamwork, and determination to succeed.
  • Take ownership of daily work tasks as directed by management.
  • Participate in team briefs and toolbox talks, contributing to safety awareness and operational alignment.
  • Comply with company and client safety rules, ensuring adherence to all protocols.
  • Maintain a commitment to timely completion of work in line with specified requirements.
  • Complete all required paperwork competently, ensuring accuracy and compliance.
  • Care for tools, equipment, PPE, and vehicles provided by the company, promptly reporting any defects.
  • All employees are to represent the company professionally and are expected to perform their duties in a manner that meets, and where possible exceeds customer expectations.

Qualifications Required

  • Full driving licence - Mandatory
  • DNO Authorisations – Advantageous

Experience

  • Familiarity with DNO environments – is considered a strong advantage.
  • Practical knowledge of electrical regulations and proven ability to interpret engineering line diagrams accurately.
  • Hard‑working and dedicated professional – committed to delivering confidential, reliable, and customer‑focused service.
  • Excellent communication and interpersonal skills – adept at engaging with external customers to secure property and land access for works.
  • Customer‑centric mindset – consistently demonstrates professionalism, honesty, and integrity in all interactions.
  • Positive and adaptable approach – flexible in responding to changing priorities and operational requirements.
  • “Right first time” mentality – strives for accuracy, efficiency, and quality in all tasks.
  • Sound understanding of health and safety practices – ensures compliance and promotes a safe working environment.

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Gaeltec Utilities

Contact Details:

Gaeltec Utilities Recruitment Team