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- Tasks: Lead the night operations and ensure exceptional service at our 5 Star May Fair Hotel.
- Company: Join Edwardian Hotels London, a dynamic collection of hotels and restaurants.
- Benefits: Competitive salary, 28 days holiday, free meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs.
- Why this job: Be part of a fun team that creates unforgettable guest experiences.
- Qualifications: Experience in hotel management and excellent leadership skills required.
The predicted salary is between 25000 - 30000 £ per year.
Join the UK’s most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore of our culture.
We are currently recruiting for a Night Manager to look after the Front of House Night Operations at our 5 Star May Fair Hotel, A Radisson Collection Hotel.
Responsibilities- Ensure the smooth running of the night operation ensuring a high level of service is delivered at all times.
- Ensure that the FOH team follows all correct reception and night audit procedures as per company brand standards.
- Ensure that all accommodation postings are correct and that all backup procedures are implemented.
- Lead the night team to establish a highly motivated and winning team.
- Ensure night security and guest safety is maintained at all times during the night operation.
- A proven track record of overseeing a busy reception at night or hotel duty management experience is required.
- Previous experience of IT applications including Opera, Office 365, Guest Plus.
- Demonstrates excellent leadership skills, attention to detail and customer service skills.
- Impeccable command of English language both written and spoken.
- Competitive salary.
- 28 days Holiday per annum including Bank Holidays increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends.
- Access to a discount platform for all of the most popular stores and outlets.
- Auto enrolment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held in January each year.
- Wellbeing champions across all of our hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access for all hosts to our online learning platform Edwardian Academy.
- Opportunities for promotion and a wide range of training programs to support your development.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Night Manager in City of Westminster employer: G64-Operation Support-MF
Contact Detail:
G64-Operation Support-MF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Edwardian Hotels London. A friendly chat can lead to insider info about job openings and even a referral!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and customer service experience – it’s all about making a memorable impression.
✨Tip Number 3
Research is key! Familiarise yourself with Edwardian Hotels London’s values and culture. This will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings, including the Night Manager position, right there!
We think you need these skills to ace Night Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm can contribute to creating unforgettable memories for our guests.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Night Manager role. Highlight your relevant experience in overseeing night operations and any leadership roles you've had. This helps us see why you're the perfect fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information well. This makes it easier for us to understand your qualifications and what you bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team!
How to prepare for a job interview at G64-Operation Support-MF
✨Know the Company Inside Out
Before your interview, take some time to research Edwardian Hotels London. Understand their values, culture, and what makes them a Great Place to Work. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Night Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your leadership style and how it aligns with creating a motivated and winning team at the hotel.
✨Demonstrate Your Customer Service Expertise
Customer service is key in hospitality. Be ready to discuss specific situations where you've gone above and beyond for guests. Use the STAR method (Situation, Task, Action, Result) to structure your answers and illustrate your commitment to providing an unforgettable experience.
✨Familiarise Yourself with Relevant IT Applications
Since the role requires knowledge of IT applications like Opera and Office 365, brush up on these tools before your interview. If you have experience with similar systems, be prepared to discuss how you've used them to enhance operations or improve guest satisfaction.