At a Glance
- Tasks: Provide top-notch concierge services and assist guests with their needs.
- Company: Join The Londoner, a prestigious 5 Star Luxury Hotel in London.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your growth.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in a 5 Star hotel, excellent communication skills, and a valid UK driving license.
The predicted salary is between 24000 - 30000 € per year.
We are currently recruiting for a Concierge to join our Concierge Team at The Londoner, our 5 Star Luxury Hotel.
An amazing opportunity has arisen to join our 5 Star Luxury Hotel The Londoner as a Concierge team member. The role of Concierge is an integral role and key to the success of The Londoner Concierge team. As Concierge you will support and offer excellent concierge services to our guests during their stay. You will be responsible for assisting our guests with taxi bookings, reservations, and general enquiries. You will be expected to deliver The Londoner standards at all times.
About You
- Current concierge experience within a 5 Star hotel environment within London.
- Local area knowledge.
- Excellent communication skills both verbally and written.
- Hold a valid UK driving license.
Company Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Concierge employer: G62-Concierge-LO
The Londoner is an exceptional employer, offering a vibrant work culture within a prestigious 5 Star Luxury Hotel in the heart of London. With competitive salaries, generous holiday allowances, and a commitment to employee development through training programmes and promotion opportunities, we ensure our Concierge team thrives in a supportive environment. Enjoy unique benefits such as complimentary stays, preferential rates for family and friends, and regular social events that foster camaraderie among staff.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge
✨Tip Number 1
Network like a pro! Connect with people in the hospitality industry, especially those who work at The Londoner or similar hotels. Attend events, join online forums, and don’t be shy to reach out on LinkedIn – you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your local knowledge! When you get the chance to chat with potential employers, drop in some cool facts about the area or recommend hidden gems. This will not only demonstrate your expertise but also show that you’re genuinely passionate about providing top-notch concierge services.
✨Tip Number 3
Practice your communication skills! Whether it’s a mock interview with a friend or just chatting with guests at your current job, honing your verbal and written communication is key. Remember, as a Concierge, you’ll need to convey information clearly and confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, don’t hesitate – submit your application and let’s get the conversation started!
We think you need these skills to ace Concierge
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous concierge experience, especially in a 5 Star hotel. We want to see how your skills and local area knowledge can shine through in your application!
Communicate Clearly:Since excellent communication is key for this role, ensure your written application is clear and concise. Use proper grammar and spelling to reflect your attention to detail – it matters to us!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to match the job description. We love seeing how you connect your experiences to what we’re looking for at The Londoner.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity with our Concierge Team!
How to prepare for a job interview at G62-Concierge-LO
✨Know Your Stuff
Make sure you brush up on your knowledge of The Londoner and its services. Familiarise yourself with the local area, popular attractions, and any unique offerings the hotel has. This will show that you're genuinely interested and ready to provide top-notch service.
✨Show Off Your Communication Skills
As a Concierge, communication is key! Practice articulating your thoughts clearly and confidently. You might even want to role-play common guest scenarios with a friend to get comfortable with handling enquiries and reservations.
✨Dress to Impress
First impressions matter, especially in a luxury hotel environment. Dress smartly and professionally for your interview. It reflects your understanding of the hotel's standards and shows that you take the opportunity seriously.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role and the team. This not only demonstrates your enthusiasm but also helps you gauge if The Londoner is the right fit for you.
