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For Companies At a Glance
- Tasks: Manage guest check-ins and provide top-notch customer service at a luxury hotel.
- Company: Join the prestigious Edwardian Hotels London team at a 5-star venue.
- Benefits: Enjoy competitive salary, paid holidays, complimentary meals, and training opportunities.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a luxury experience and enhance your hospitality skills.
- Qualifications: Prior reception experience in a 4- or 5-star hotel and IT proficiency required.
The predicted salary is between 30000 - 40000 £ per year.
Edwardian Hotels London is seeking a Receptionist to join their Front of House Team at the 5-Star Edwardian Manchester Hotel. The role includes managing guest check-ins and check-outs, handling cash payments, and providing excellent customer service.
Candidates should have prior reception experience in a 4- or 5-star hotel and demonstrate proficiency in English, as well as familiarity with IT applications like Opera and Office 365.
Offering a competitive salary, benefits include paid holidays, complimentary meals, and training opportunities.
Front of House Lead - Luxury Hotel Reception in Manchester employer: G60-Lobby Service-MN
Contact Detail:
G60-Lobby Service-MN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Lead - Luxury Hotel Reception in Manchester
✨Tip Number 1
Make sure to research Edwardian Hotels London and their values. When you know what they stand for, you can tailor your approach during interviews to show how you fit right in with their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing excellent service, think of scenarios where you’ve gone above and beyond for a guest. We want you to shine when discussing your experience!
✨Tip Number 3
Don’t forget to highlight your IT skills! If you’re familiar with Opera and Office 365, make sure to mention that during your interview. It shows you’re ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front of House Lead - Luxury Hotel Reception in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous reception experience, especially in 4- or 5-star hotels. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your customer service prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Front of House Lead role and how your experience aligns with our luxury hotel standards. Keep it friendly and professional!
Show Off Your IT Skills: Since familiarity with IT applications like Opera and Office 365 is key, make sure to mention any relevant experience you have with these tools. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at G60-Lobby Service-MN
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s values and services. Research Edwardian Hotels London and understand what sets them apart in the luxury market. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Experience
Since prior reception experience in a 4- or 5-star hotel is essential, be ready to discuss specific situations where you excelled in customer service. Prepare examples that highlight your ability to handle guest check-ins and check-outs smoothly, as well as any challenges you overcame.
✨Brush Up on IT Skills
Familiarity with IT applications like Opera and Office 365 is crucial for this role. If you haven’t used these systems recently, take some time to refresh your knowledge. Being able to demonstrate your proficiency during the interview will give you an edge.
✨Practice Your English
As proficiency in English is a requirement, practice speaking clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror. This will help you articulate your thoughts better and make a great impression.