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- Tasks: Welcome guests, assist with luggage, and provide top-notch concierge services.
- Company: Join the vibrant team at The May Fair Hotel, a 5-star London gem.
- Benefits: Enjoy competitive pay, 28 days holiday, and complimentary meals daily.
- Other info: Opportunities for promotion and access to training programs for your growth.
- Why this job: Be the first and last impression for guests, creating memorable experiences.
- Qualifications: Experience in a 5-star hotel and excellent communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
An amazing opportunity has arisen to join the Concierge team at The May Fair Hotel as a Door Person. The role of Door Person will be integral to the success of the Concierge team, as they will support and offer excellent concierge services to guests during their stay.
You will be responsible for assisting our guests with luggage, taxi bookings, reservations, and general enquiries. You will be the first and last impression from our guests, so providing a warm welcome and a heartfelt goodbye is a must.
About You
- Current experience within a 5 Star hotel environment within London.
- Local area knowledge.
- Excellent communication skills both verbally and written.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Benefits
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Doorperson in City of Westminster employer: G60-Lobby Service-MF
Contact Detail:
G60-Lobby Service-MF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Doorperson in City of Westminster
✨Tip Number 1
Make sure to research The May Fair Hotel and its Concierge team. Knowing the ins and outs of the hotel will help you stand out during your interview. We want to see that you’re genuinely interested in being part of our team!
✨Tip Number 2
Practice your communication skills! As a Door Person, you'll be the first point of contact for guests. We recommend role-playing common scenarios with a friend to boost your confidence and ensure you can provide that warm welcome.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the application process and what it’s really like to work at The May Fair Hotel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to go directly to the source.
We think you need these skills to ace Doorperson in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A warm and friendly tone can go a long way, especially for a role like Door Person where first impressions matter.
Tailor Your Application: Make sure to tailor your application specifically for the Door Person role at The May Fair Hotel. Highlight any relevant experience in a 5-star hotel environment and showcase your local area knowledge. This will show us that you’re genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we appreciate excellent communication skills, so make sure your written application reflects that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at G60-Lobby Service-MF
✨Know Your Hotel Inside Out
Before the interview, make sure you research The May Fair Hotel thoroughly. Familiarise yourself with its services, amenities, and local attractions. This will not only impress your interviewers but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Communication Skills
As a Door Person, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might want to role-play common scenarios, like greeting guests or handling enquiries, to demonstrate your verbal skills during the interview.
✨Dress to Impress
First impressions matter, especially in a 5-star hotel environment. Dress smartly and professionally for your interview. This shows that you understand the importance of presentation and are serious about the role.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or managing multiple requests at once. Think of examples from your past experiences that highlight your problem-solving skills and ability to stay calm under pressure.