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- Tasks: Support the Front of House team in delivering exceptional guest service.
- Company: Prestigious 5-star hotel in London with a supportive work culture.
- Benefits: Competitive salary, benefits, and training opportunities for career growth.
- Why this job: Join a luxury environment and enhance guest experiences while developing your skills.
- Qualifications: Experience in a 4/5 star hotel and strong teamwork abilities.
- Other info: Dynamic role with opportunities for promotion and professional development.
The predicted salary is between 36000 - 60000 £ per year.
A prestigious London hotel is seeking an Assistant Front of House Manager to support the Front of House team in delivering exceptional guest service and enhancing team performance. This role involves ensuring seamless collaboration among departments and monitoring guest satisfaction metrics. Candidates should have prior experience in a 4/5 star hotel. The company offers competitive salary, benefits, and opportunities for training and promotion in a supportive work culture.
Assistant Front of House Manager – Luxury 5-Star Hotel in City of Westminster employer: G60-Lobby Service-LO
Contact Detail:
G60-Lobby Service-LO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front of House Manager – Luxury 5-Star Hotel in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest service shine through. Share stories that highlight your experience in 4/5 star hotels and how you’ve gone above and beyond for guests.
✨Tip Number 3
Research the hotel! Before any interview, dive into the hotel's values, culture, and recent news. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Assistant Front of House Manager. Plus, it shows you’re serious about joining our fantastic team!
We think you need these skills to ace Assistant Front of House Manager – Luxury 5-Star Hotel in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your previous experiences in 4/5 star hotels have shaped your approach to guest service and team collaboration.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that align with the Assistant Front of House Manager position. We appreciate when candidates take the time to connect their background to what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We value clarity, so avoid fluff and focus on what makes you a great fit for our luxury hotel. Remember, first impressions count!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at G60-Lobby Service-LO
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel’s history, values, and services. Familiarise yourself with their guest experience standards and any recent news or awards. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles in 4/5 star hotels where you went above and beyond for guests. Highlight specific situations where you resolved issues or enhanced guest satisfaction. This will demonstrate your ability to deliver exceptional service, which is key for this role.
✨Emphasise Team Collaboration
Since the role involves working closely with various departments, be ready to discuss how you’ve successfully collaborated with others in past positions. Share stories that illustrate your teamwork skills and how you contributed to a positive work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s approach to guest satisfaction and team performance. This not only shows your enthusiasm for the role but also gives you valuable insights into the company culture and expectations.
