At a Glance
- Tasks: Support key accounts and manage operational compliance while solving dynamic challenges.
- Company: Join G4S, part of Allied Universal, a leader in security services.
- Benefits: Diverse work environment, career progression, and the chance to make a real impact.
- Other info: Inclusive workplace committed to diversity and equal opportunities.
- Why this job: Be a vital part of a team serving prestigious clients like HMRC and the Bank of England.
- Qualifications: Strong analytical and communication skills with a proactive approach to problem-solving.
The predicted salary is between 43200 - 52800 £ per year.
Working in G4S (now part of Allied Universal) already you'll know what makes us special: our commitment to customer focus, our expertise, and the collaboration and teamwork. You also know what an immense range of opportunities we have to offer you across the business. We're now recruiting for more positions in our Cash Solutions business in the UK. This vacancy may offer you the opportunity you are looking for to progress your career within the group.
As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and will be integral to the effectiveness and success of G4S.
Reporting to the Special Services Manager, this is a critical, high-profile role acting as a hybrid of Key Account Support, Operational Compliance, and Crisis Management. The Special Services Executive serves as a vital operational driver for a portfolio generating £2m+ in annual revenue, servicing our most sensitive and prestigious clients, including Border Force, HMRC, and the Bank of England. The successful candidate will be a proactive "solution solver" capable of thinking outside the box to implement dynamic, short-notice solutions while maintaining rigorous compliance standards.
Main Purpose of Job
Working within Company procedural guidelines to ensure a high-quality service is maintained.
Key Responsibilities
- Team Work and Collaboration: Prepare monthly financial reports, budget, and revenue analysis. Define, agree, and deliver the strategy for a number of accounts, ensuring correct margins are met or action is taken where targets fall short.
- Customer Focus: Maintain regular liaison with all appropriate client contacts and build business strategies to meet customer needs. Acquire market intelligence relating to potential client growth areas and competitors to drive new opportunities.
- Expertise: Maintain detailed knowledge of Special Services clients, Contracts, Risk awareness of client requests, and the pricing matrix.
- Best People: Act as a credible ambassador for G4S. Proactively gain industry knowledge to be recognised as an expert within the industry and within G4S.
- Integrity: Work with professionalism, honesty, and integrity while maintaining confidentiality. Treat people fairly, with respect, impartiality, and consistency.
- Collaboration and Teamwork: Develop and maintain honest and open internal and external relationships. Deputise for the Special Services Manager as and where required.
Person Specification
- Proven analytical skills
- Incomparable communication skills in delivering the G4S message
- Well organised
- Proven excellence at drawing on appropriate resources
- Experience of using every available opportunity for client contact
Competencies
- Essential: Planning and Organising, Delivering Results and Meeting Customer Expectations, Entrepreneurial and Commercial Thinking
- Desirable: Deciding and Initiating Action, Analysing, Learning and Researching, Creating and Innovating
If an internal candidate is successful in their application for a position that requires 10 year screening, they may be subject to a screening uplift if they were originally only screened to 5 years when joining the business (depending on their length of service with the company). The screening uplift may involve a new criminal record check and credit check.
G4S Cash Solutions (UK) Ltd is committed to creating a diverse and inclusive environment where all employees feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer. We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us.
If this opportunity is of interest then we want to hear from you. Please click the “Apply” button to submit your formal application.
Special Services Executive employer: G4S
G4S, now part of Allied Universal, is not only the largest secure solutions company globally but also one of Britain's top employers, offering a supportive work culture and a commitment to employee growth. As a Delivery Driver in Southampton, you'll enjoy competitive pay, flexible working policies, and comprehensive benefits including up to five weeks paid holiday, life assurance, and access to mental health support, all while being part of a dedicated team that plays a vital role in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Special Services Executive
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Special Services Executive. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like G4S. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Special Services Executive candidates.
✨Directly Apply to G4S
Don’t forget to apply for the Special Services Executive role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining G4S.
We think you need these skills to ace Special Services Executive
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at G4S. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at G4S.
How to prepare for a job interview at G4S
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at G4S.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at G4S.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at G4S.
