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- Tasks: Deter threats and ensure safety while enforcing company policies.
- Company: Join the UK's largest retailer and be part of a dynamic team.
- Benefits: Enjoy discounts in 20+ categories, mental health support, and a pension plan.
- Why this job: Make a real impact on safety while developing your skills in a supportive environment.
- Qualifications: No specific experience required; just bring your vigilance and conflict resolution skills.
- Other info: Uniform provided and opportunities for progression and training available.
The predicted salary is between 24000 - 36000 £ per year.
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Be a Visible Deterrent: Deter threats, ensuring safety and security at all times.
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Enforce Company Policy: Safeguard customers, colleagues, and visitors through delivery of loss prevention policies
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Put Customers First: Help create a warm and welcoming first impression for customers
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Report & React: Swiftly report incidents using digital reporting platforms, escalating issues to in store management
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Forge Strong Partnerships: Maintain effective relationships with local security/ Business Improvement Districts and Police
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Vigilance: Be vigilant and proactive to detect and prevent shoplifting incidents
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Conflict Resolution: support with de escalation of incidents using conflict management techniques, Join TSS as a Retail Security Officer and play a crucial role in ensuring the safety and security of the UK’s largest retailer.
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Perks at work scheme: Access to a wide range of employee benefits which include discount in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness and more
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Employee assistance portal including mental health, legal and financial advice
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Progression, Training and Development opportunities
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Employee Assistance Scheme and Company pension
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Required uniform provided
Retail Security Officer employer: G4S
Contact Detail:
G4S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarize yourself with common loss prevention techniques and conflict management strategies. This knowledge will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your ability to build relationships by preparing examples of how you've successfully collaborated with others in previous roles. This is crucial for forging strong partnerships with local security and police.
✨Tip Number 3
Be prepared to discuss how you would create a welcoming environment for customers while maintaining security. Think about specific actions you can take to balance these two important aspects.
✨Tip Number 4
Research the company’s policies and values related to safety and customer service. Understanding their approach will help you align your answers with their expectations during the interview.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Retail Security Officer position. Understand the key responsibilities such as being a visible deterrent and enforcing company policy, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in security roles or customer service. Mention specific instances where you successfully deterred threats or resolved conflicts, as these are crucial for this position.
Showcase Your Skills: Demonstrate your skills in vigilance, conflict resolution, and relationship building in your application. Use examples that illustrate how you've effectively managed similar situations in the past.
Personalize Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role. Mention how you align with the company's values and your commitment to creating a safe and welcoming environment for customers.
How to prepare for a job interview at G4S
✨Show Your Vigilance
During the interview, emphasize your ability to be vigilant and proactive. Share specific examples of how you've successfully detected and prevented incidents in previous roles.
✨Demonstrate Conflict Resolution Skills
Be prepared to discuss your experience with conflict management techniques. Provide scenarios where you effectively de-escalated situations, showcasing your ability to maintain a calm and professional demeanor.
✨Highlight Customer Service Orientation
Since putting customers first is crucial, share instances where you created a welcoming environment for customers. This will demonstrate your commitment to customer service while ensuring safety.
✨Foster Partnerships
Talk about your experience in building relationships with local authorities or security teams. Highlight any collaborations that enhanced safety and security, showing your ability to forge strong partnerships.
