Prison Custody Officer (Hiring Immediately)
Prison Custody Officer (Hiring Immediately)

Prison Custody Officer (Hiring Immediately)

Bridgend Full-Time 29500 - 31500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support prisoner rehabilitation and maintain a safe environment in a dynamic role.
  • Company: Join G4S, a leader in care and rehabilitation services, committed to making a difference.
  • Benefits: Enjoy a competitive salary, pension, free parking, uniform, discounts, and extensive training.
  • Why this job: Make a real impact daily while working in a supportive and inclusive environment.
  • Qualifications: No specific qualifications needed; just bring your resilience and communication skills.
  • Other info: Opportunities for career progression and a commitment to equality and diversity.

The predicted salary is between 29500 - 31500 £ per year.

HMP PARC, BRIDGEND

Permanent, Full Time (40 hours per week with various shifts)

Starting Salary: £29,500

After 1 Years’ service: £30,250

After 3 Years’ service: £31,500

Benefits: Company Pension, free on-site parking, staff canteen, free uniform, access to High Street Shop discounts and extensive training and development.

Be that person who makes a difference every day, the chance to do an extraordinary job.

Are you a good communicator? Do you have resilience? A good listener?

We have a number of openings available for Prison Custody Officers. Prison Custody Officers (PCOs) are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a ‘typical’ Prison Custody Officer. We encourage applications from individuals from a diverse range of backgrounds, who can demonstrate the integrity, resilience and strong communication skills needed to thrive in this role. No specific qualifications or relevant experience is required.

The philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe.

The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment.

You will have a number of key responsibilities that assist Prisoner reform, as well as playing a key role in providing prisoners with structure and routine, making sure they get to work in the morning, are actively engaging in education and the prison regime and are secure in their cell in the evening.

When you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need. In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you.

Your initial training lasts for 8 weeks, where you will receive comprehensive training, which includes Control & Restraint, First Aid, Interpersonal skills and Health & Safety.

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care.

Our team has a real opportunity to make a difference and we encourage people to improve the way we operate and develop new ways of working to improve safety and better support prisoners. If you join us, you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

We encourage applications from Welsh speaking candidates.

Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S, and HMPPS and are exempt from the Rehabilitation of Offenders Act. You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.

Prison Custody Officer (Hiring Immediately) employer: G4S

At G4S Care and Rehabilitation Services, we pride ourselves on being an exceptional employer, offering a secure and supportive environment for our Prison Custody Officers at HMP Parc in Bridgend. With a strong focus on employee development through our comprehensive training programmes and clear career progression pathways, we empower our staff to make a meaningful impact in the lives of those they care for. Our inclusive work culture values diversity and encourages all employees to thrive, ensuring that everyone feels respected and valued in their role.
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Contact Detail:

G4S Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Prison Custody Officer (Hiring Immediately)

✨Tip Number 1

Familiarise yourself with the values and mission of G4S Care and Rehabilitation Services. Understanding their commitment to rehabilitation and dignity for prisoners will help you align your responses during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Highlight any experience you have in communication or conflict resolution, even if it's from outside the prison environment. Being able to showcase your interpersonal skills can set you apart as a candidate who can handle the challenges of the role effectively.

✨Tip Number 3

Prepare for situational questions that may arise during the interview. Think about how you would respond to various scenarios involving prisoner interactions, as this will demonstrate your ability to think on your feet and your understanding of the role's responsibilities.

✨Tip Number 4

Network with current or former Prison Custody Officers if possible. They can provide valuable insights into the day-to-day realities of the job and may offer tips on what the interviewers are looking for, giving you an edge in your application process.

We think you need these skills to ace Prison Custody Officer (Hiring Immediately)

Strong Communication Skills
Resilience
Interpersonal Skills
Empathy
Conflict Resolution
Attention to Detail
Problem-Solving Skills
Ability to Work Under Pressure
Teamwork
Adaptability
Understanding of Health & Safety Regulations
Ability to Maintain Professional Boundaries
Commitment to Equality and Diversity
Basic First Aid Knowledge
Control and Restraint Techniques

Some tips for your application 🫡

Understand the Role: Before applying, take time to understand the responsibilities of a Prison Custody Officer. Highlight your communication skills, resilience, and ability to treat individuals with dignity and respect in your application.

Tailor Your CV: Make sure your CV reflects the qualities and skills mentioned in the job description. Emphasise any relevant experiences, even if they are not directly related to prison custody, that demonstrate your ability to handle challenging situations.

Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work as a Prison Custody Officer. Use specific examples from your past experiences to illustrate your suitability for the role and your commitment to rehabilitation and support.

Prepare for the Vetting Process: Be ready to provide a detailed employment and education history for the last five years. Ensure all information is accurate and complete, as this is crucial for the security screening process required for this role.

How to prepare for a job interview at G4S

✨Show Your Communication Skills

As a Prison Custody Officer, strong communication is key. Be prepared to demonstrate your ability to listen actively and convey information clearly during the interview. Think of examples where you've effectively communicated in challenging situations.

✨Demonstrate Resilience

The role requires a high level of resilience. Share experiences that highlight your ability to handle stress and maintain composure in difficult circumstances. This will show that you can thrive in the demanding environment of a prison.

✨Emphasise Dignity and Respect

Discuss your understanding of the importance of treating individuals with dignity and respect. Provide examples from your past where you've shown empathy and support, as this aligns with the values of the organisation.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Prepare by thinking through potential situations you might face as a Prison Custody Officer and how you would respond to ensure safety and support for prisoners.

Prison Custody Officer (Hiring Immediately)
G4S
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  • Prison Custody Officer (Hiring Immediately)

    Bridgend
    Full-Time
    29500 - 31500 £ / year (est.)

    Application deadline: 2027-07-11

  • G

    G4S

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