At a Glance
- Tasks: Be the friendly face of The Open, ensuring guests have an unforgettable experience.
- Company: Join G4S Events, a leader in security for prestigious events.
- Benefits: Enjoy competitive pay, perks, training, and opportunities to work at iconic venues.
- Other info: Flexible hours with potential for full-time roles and career growth within G4S.
- Why this job: Kickstart your career in events while making lasting memories for guests.
- Qualifications: Previous customer service experience and excellent communication skills are a must.
The predicted salary is between 13 - 13 £ per hour.
The 154th Open (also known as the 2026 Open Championship or British Open) will be held from July 12–19, 2026, at Royal Birkdale Golf Club in Southport, England. G4S Events is proud to provide the security and safety of its visitors to this prestigious event.
If you are enthusiastic, personable and an excellent communicator, with a passion for delivering the best possible guest experience, then this is the role for you!
As part of the G4S Events Customer Service Team, you will play your part in delivering a memorable experience for guests attending The Open. You will greet guests and will be the fun, helpful and friendly face representing the G4S Events Team. From the moment our guests arrive, to when they leave, we want to make a positive impression and deliver the best event experience for them.
To join the team, you should:
- have previous customer service experience, ideally within the Events Industry
- be passionate about events
- have exceptional communication skills
- take pride in your appearance and be well presented at all times
- be available to work during the evening and at weekends
- be confident in your ability and act in a professional manner at all times
- act as an ambassador for G4S and our customer
Benefits:
- Perks at Work Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more
- Access to GP services, mental health support, healthy lifestyle plans and financial guidance
- Accrued Holiday pay
- Company Pension
- Training and Progression Opportunities
- Free travel to qualifying events outside of the region
- Option to work on other accounts/venues to increase earning capacity
Being part of G4S also allows you the option to work at many venues and events throughout the UK. There are also opportunities within the wider G4S business to work full time on other contracts or continue to choose events that work around you.
Applicants holding their Level 2 in Spectator Safety (or above) are preferred but not essential, however you must be willing to go through the funded training once on board. For those looking to create a career in events, this role could be the start of something big. Join our events team and see where it could take you. With opportunities at some of the world's most famous venues and events the opportunity to create a career is real.
You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards for compliance purposes, but don’t worry - you will only need to complete them once.
Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport in Liverpool employer: G4S
G4S Events is an exceptional employer, offering a vibrant work culture where customer service representatives can thrive while contributing to the prestigious 154th Open at Royal Birkdale. With competitive pay, extensive employee benefits, and opportunities for training and progression, you will be part of a dynamic team dedicated to delivering memorable experiences for guests. The chance to work at renowned venues across the UK and the potential for career growth within the wider G4S business makes this role not just a job, but a stepping stone to a fulfilling career in the events industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport in Liverpool
✨Tip Number 1
Get to know the event inside out! Familiarise yourself with The Open, its history, and what makes it special. This way, when you chat with guests, you can share your enthusiasm and knowledge, making their experience even better.
✨Tip Number 2
Practice your communication skills! Whether it's a friendly greeting or answering questions, being personable is key. Try role-playing with friends or family to boost your confidence before the big day.
✨Tip Number 3
Dress to impress! Since you'll be representing G4S, make sure you look sharp and professional. A well-presented appearance not only boosts your confidence but also sets a positive tone for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to dive into this exciting opportunity!
We think you need these skills to ace Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport in Liverpool
Some tips for your application 🫡
Show Your Enthusiasm:When you're filling out your application, let your passion for events shine through! We want to see that you're excited about being part of The Open and delivering a fantastic experience for our guests.
Highlight Your Experience:Make sure to mention any previous customer service roles you've had, especially in the events industry. We love seeing how your past experiences can contribute to making The Open a memorable event!
Be Personable and Professional:Your written application should reflect your personality. Use a friendly tone but keep it professional. Remember, you’ll be the face of G4S Events, so we want to see that you can balance both!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get in touch with you about the next steps in the process.
How to prepare for a job interview at G4S
✨Know Your Stuff
Before the interview, make sure you know all about The Open and G4S Events. Familiarise yourself with the event's history, what makes it special, and how customer service plays a role in creating a memorable experience for guests.
✨Show Off Your Personality
As a Customer Service Representative, being personable is key. During the interview, let your enthusiasm shine through! Share examples of how you've made guests feel welcome in previous roles, and don’t be afraid to show your fun side.
✨Dress to Impress
Since the role requires you to take pride in your appearance, dress smartly for the interview. This shows that you understand the importance of being well-presented and professional, which is crucial for representing G4S at such a prestigious event.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the role and the event. This not only shows your interest but also gives you a chance to demonstrate your knowledge about the events industry and how you can contribute to making The Open a success.
