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- Tasks: Lead a dynamic QA team to ensure top-notch product quality using innovative testing tools.
- Company: Join a forward-thinking company focused on quality assurance and cutting-edge technology.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be at the forefront of quality assurance and make a real impact in a global team.
- Qualifications: 10+ years in QA with leadership experience; strong communication skills required.
- Other info: Exciting role with travel opportunities and a chance to work with government agencies.
The predicted salary is between 48000 - 72000 £ per year.
In this role you will have responsibility for managing the UK based Quality Assurance team of experts and the resources allocated to it, and playing a significant part in mastering the Electronic Monitoring products through the use of various cutting-edge technologies and tools. You will be part of the Global Allied Universal QA Department, leading the company into a new quality era, based on Agile methodologies. Travel to client’s sites (internally & externally) will be required, to provide product/system support during their test phases, and providing confidence in our professional quality assurance process and attitude.
Key Responsibilities/Accountabilities
- Manage the department of Test Experts, aiming that all company products (software and hardware) are fully tested before deployment to customers.
- Manage the department, through management of workload, capacity, absence, performance, appraisals etc.
- Lead the department to provide assurance that the solution provided to customers is correct and will work with confidence.
- Ensure that no critical defects are released to customers if correct test gateways are met and processes are followed.
- Ensure that all defects are captured and visible for risk analysis to all internal stakeholders.
- Investigate the latest and continuously evolve test tools to maximize the efficiency and quality control of processes in the department.
- Ensure appropriate processes and procedures are followed, implemented and continuously reported.
- Ensure that the products are released on time and meet customer deadlines.
- Assist colleagues in developing and gaining technical and organizational knowledge, to become product experts.
- Regular reporting of quality to management on department KPI metrics.
- Project Reporting on test status and risks for internal and external customers.
- Support the sales team in new business proposals and bids, including accurate cost and resource estimations.
- Support at test and new contract pilot stages in consultation with the customer.
- Consult and delegate on customer queries on undocumented product behavior.
- Lead investigations into performance, functional, non-functional issues with products and software. Ensuring that issues are replicated and steps to recreate are well documented.
- If required, aid customers in all test phases especially during mobilization of new contracts.
- Provide and arrange suitable test environments for test engineers, aiming that there is identical replication of customer or product usage environments.
- Manage all aspects of product testing, including and not limited to: Long term testing, performance testing, functional testing, non-functional, operational, system integration, factory acceptance.
Key Competencies
- Quality Advocate
- Mentorship
- Customer focus
- Ownership & Accountability
- Collaboration & Teamwork
- Continuous improvement
- Out of the box thinking
- E2E testing of multi-disciplinary products
Skills and Knowledge
Essential
- Min of 10 years in various hands-on QA positions.
- Min of 5 years in QA Matrix-based management positions.
- Excellent written and verbal communication skills.
- Flexible attitude to supporting business critical issues.
- Ability to work in a quick paced environment.
Desirable
- Previous experience of working with government agencies.
- DB’s, REST & SOAP API testing, Web testing, HW and FW testing.
Head of QA in Leicester employer: G4S
Contact Detail:
G4S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of QA in Leicester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the QA field. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your QA projects and successes. Use real examples to demonstrate how you’ve tackled challenges and improved processes. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on Agile methodologies and the latest testing tools. Be ready to discuss how you’ve led teams and managed workloads in previous roles. We want to see your passion for quality assurance shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board and leading the charge in quality assurance!
We think you need these skills to ace Head of QA in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of QA role. Highlight your experience in managing QA teams and any relevant technologies you've worked with. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate how you’ve improved quality processes or led successful projects. This helps us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're passionate about quality assurance and how you can lead our team into a new quality era. Be sure to mention your experience with Agile methodologies, as it’s key for us.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining StudySmarter!
How to prepare for a job interview at G4S
✨Know Your QA Fundamentals
Make sure you brush up on your quality assurance principles, especially Agile methodologies. Be ready to discuss how you've applied these in past roles and how they can be leveraged in this position.
✨Showcase Your Leadership Skills
As a Head of QA, you'll need to manage a team effectively. Prepare examples of how you've led teams, handled performance appraisals, and managed workloads. Highlight your mentorship experiences and how you've fostered collaboration.
✨Be Ready for Technical Questions
Expect questions about various testing tools and methodologies. Familiarise yourself with the latest technologies in QA, including DB’s, REST & SOAP API testing, and multi-disciplinary product testing. Show that you're not just knowledgeable but also passionate about continuous improvement.
✨Prepare for Scenario-Based Questions
Think of scenarios where you've had to deal with critical defects or customer queries. Be ready to explain how you approached these situations, what processes you followed, and how you ensured customer satisfaction while maintaining quality standards.
