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- Tasks: Be the friendly face at events, ensuring safety and helping visitors have a great time.
- Company: Join G4S Events, part of a global security leader with a community focus.
- Benefits: Earn £12.50 per hour, enjoy flexible hours, and access great perks.
- Why this job: Work at exciting events and make a real difference in visitor experiences.
- Qualifications: No specific qualifications needed, just a friendly attitude and willingness to help.
- Other info: Opportunities for career growth and training, plus free travel to qualifying events.
The predicted salary is between 10 - 15 £ per hour.
We are looking to recruit additional Event Customer Care Stewards to join the G4S Events Team at Headingley Stadium, to work match-days and events for Leeds Rhinos. You will need to be available for both evening and/or weekend work. We also cover cricket matches, football games and concerts across the region. If you're open to travel we even have opportunities to be part of some of the biggest events across the UK.
The broader G4S Events business can also offer you opportunities to suit your lifestyle, whether it’s flexible ad hoc hours, or working 40+ hours a week, we have a wide range of shifts available.
Our Customer Care Stewards provide a visible reminder that safety is our number one priority for visitors and staff - which means you could be inside or outside, on your feet showing people where to go, checking tickets at entry, monitoring the crowd and managing the car parking facilities. Wherever you are, you’ll be the fun, helpful and friendly face representing G4S.
As a Customer Care Steward you will be responsible to help secure the venue, staff and visitors for our customers. This may include:
- Carrying out pre and post event safety checks ensuring compliance with safe working procedures
- Greeting, assisting and directing visitors attending the event
- Ensuring that no prohibited or restricted items are taken into the secured zones within the venues
- Monitoring visitor / crowd movements and behaviour to identify potential issues or incidents and to take action as necessary
Benefits:
- Competitive rates
- Accrued paid holidays
- Outer uniform provided, including PPE
- Opportunity to work across the wider events team (with free travel to qualifying events)
- Training & Development and future career progression
- Free Access to 24/7 GP, Mental Health, Fitness, Financial and Dental advice
- Perks at work scheme - access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more.
You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards. Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.
Event Customer Care Steward - Leeds Rhino\'s employer: G4S
Contact Detail:
G4S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Customer Care Steward - Leeds Rhino\'s
✨Tip Number 1
Get to know the venue! Familiarise yourself with Headingley Stadium and its layout. This way, when you’re on the job, you can confidently guide visitors and make their experience smooth and enjoyable.
✨Tip Number 2
Network like a pro! Chat with other stewards and staff during your shifts. Building relationships can lead to more opportunities within the G4S Events Team and even help you snag shifts at bigger events across the UK.
✨Tip Number 3
Stay upbeat and approachable! As a Customer Care Steward, your friendly face is key to creating a welcoming atmosphere. A smile goes a long way in making visitors feel safe and happy at the event.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures you’re in the loop for all the latest opportunities. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Event Customer Care Steward - Leeds Rhino\'s
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for events and customer care.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. If you've worked in similar roles or have skills that match what we’re looking for, shout about them!
Follow Instructions: Read the application form carefully and follow all instructions. It’s super important to provide all the information we need to get a good picture of who you are.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get back to you quickly about the next steps!
How to prepare for a job interview at G4S
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Event Customer Care Steward entails. Familiarise yourself with the responsibilities like greeting visitors, monitoring crowd behaviour, and ensuring safety compliance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your People Skills
As a Customer Care Steward, you'll be the friendly face of G4S. During the interview, highlight your experience in customer service or any roles where you've had to interact with the public. Share specific examples of how you've handled difficult situations or provided excellent service to demonstrate your suitability for the job.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to crowd management or safety checks. Prepare by thinking about how you would handle various scenarios, such as dealing with an unruly visitor or ensuring compliance with safety regulations. This shows that you can think on your feet and prioritise safety.
✨Dress the Part
Even though you’ll be provided with a uniform, it’s important to dress smartly for the interview. Opt for business casual attire to make a good first impression. This shows that you take the opportunity seriously and are ready to represent G4S in a professional manner.
