H&S Risk & Assurance Manager

The H&S Risk and Assurance Manager (HSRAM) will be required to lead the embedding and on-going delivery of effective regulatory and conduct risk management, ensuring the division is compliant with all contractual, company and legislative requirements. The role is key in governance and the framework approach to minimise H&S, Security, Operational, contractual, financial and reputational risk.

Leading a team of Contract risk and compliance assessors, the HSRAM will be accountable for proactive engagement with Authority, Integrator and G4S Risk and Compliance colleagues to ensure that regulatory and conduct risks and issues are fully and rigorously identified, assessed and managed in line with the Authority’s and G4S risk framework and risk appetite. The HSRAM will put in place effective arrangements for the provision of robust on-going 1st line assurance and will also work to lead and embed a culture of excellence in regulatory risk and control management within the G4S Contract.

Responsibilities / Accountabilities:

• Management and leadership of the G4S risk assessor team
• Lead in incident management and representing G4S at the Serious incident review group
• Plan and direct the delivery of an on-going programme of sites audit
• Plan and direct the delivery of an on-going programme of supplier audits
• Manage, develop and maintain the risk management approach framework
• Provide 1st line assurance on the effectiveness of relevant regulatory risk controls, levels of adherence to Authority and G4S risk policies
• Drive a culture of continuous improvement in the delivery of effective risk management and reporting on regulatory compliance, conduct and customer outcome risk exposures
• Maintain the integrity and performance of the contract
• Preparation of Reports for Authority, Integrator and G4S Management
• Communicate with and educate members of the G4S business in risk management
• Implement any audit corrective action
• Monitoring of performance activity investigating trends and reporting on issues
• Manage and oversee all aspects of Fire alarm testing
• Manage and oversee all aspects of the incident management processes
• Maintain the contract risk register

Core Competencies:

• Experience of holding a middle-management role within a conduct risk/compliance function, with proven people management capability
• Acting in the context of fire safety management, the HSRAM will achieve the NEBOSH Certificate in Fire and Risk Management within six months of taking up this role
• The ability to diagnose accurately material customer outcome risks, issues and control weaknesses, explain these intelligibly to business colleagues
• A proven ability to make strong, constructive judgments that balance commercial, customer and regulatory considerations in a proportionate way
• A proven ability to manage the workload of self and subordinates, prioritising appropriately according to the needs of the business
• The ability to assess and articulate regulatory risks and issues in customer outcome-focused terms
• The ability to embed a service-focused culture in the team that balances responsiveness to commercial needs with the desirability of risk appetite
• The ability to challenge colleagues in a collaborative and constructive manner
• An outward-looking and intelligence-focused approach to maintaining and developing relevant personal and team technical knowledge and skills
• The ability to represent/understand the perspective of all internal and external stakeholders
• Excellent Communications Skills both verbal & written
• Excellent understanding of project processes and governance
• Strong planning & organisation skills
• Minimum NEBOSH Gen Certificate
• Preferably a member of a professional Risk Management organisation eg: IOSH
• Experience of quality control of complex documents
• Ability to create reports and work with detailed analysis of and management of data
• Good IT and technical skills
• Understanding of the Google office environment
• Financial awareness
• Teamwork
• Able to deal with complexity under time pressure

KPI’s:

• H&S Performance
• Incident Reporting
• H&S Assessment accuracy
• Contractual KPI’s & SLA’s
• Company KPI’s
• Internal and external quality audit reports
• Customer Audit Reports
• Customer Satisfaction Scores