Head of Offender Management Services
Head of Offender Management Services

Head of Offender Management Services

Wellingborough Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead offender management services and ensure compliance with policies and procedures.
  • Company: Join a dynamic team focused on ethical standards and effective communication in a custodial environment.
  • Benefits: Enjoy a role that emphasizes leadership development and impactful service delivery.
  • Why this job: Make a difference by supporting offenders and enhancing safety within the prison system.
  • Qualifications: Management experience in a custodial setting and strong leadership and communication skills required.
  • Other info: Opportunity to coach and support staff while ensuring adherence to ethical standards.

The predicted salary is between 43200 - 72000 £ per year.

To succeed in this role, you will have strong leadership skills, be dynamic and engaging, and share our ethics and values. You must deliver an exceptional service to develop & maintain effective offender management procedures linking all aspects of the custodial process and ensuring effective communication to all relevant parties.

Some of the key responsibilities;

  • Manage the day-to-day delivery of offender management and OASys policy, practice and procedures and associated communication strategies to ensure compliance with the relevant standards, including security instructions.

  • Develop and maintain effective working relationships and communication with internal and external departments and agencies involved in all aspects of offender management delivery to ensure the process is adhered to.

  • Coach and support employees to maximise their performance and ensure values, ethical standards, equality and diversity, policies and procedures and contractual requirements are met.

  • Undertake the supervision role within the OASys and offender management processes to ensure compliance with the relevant standards.

  • Co-ordinate the application of the offender management process for all sentenced offenders to ensure compliance with the relevant standards.

  • Advise on all movements of offenders in and out of the prison to ensure contractual numbers are maintained and prisoner profile is in line with the needs of the prison.

  • Manage the day-to-day delivery of offender management and OASys policy, practice and procedures and associated communication strategies to ensure compliance with the relevant standards.

  • Manage the Lifer process for all applicable offenders to ensure that they progress through the lifer system effectively with appropriate risk assessments and interventions undertaken accordingly. (HMP Altcourse only.)

  • Manage the risk management procedures in compliance with public and child protection and harassment standards and update and maintain local policies accordingly.

  • Undertake the operational management role when required, ensuring the effective daily operation of the prison, including efficient staff deployment and monitoring effective ACCT and Violence Reduction systems to minimise suicides, self-harm and bullying within the prison

Essential Skills

  • Management experience within custodial environment.

  • Strong leadership skills.

  • Strong communication skills both verbal and written.

  • Resilience Skills

Head of Offender Management Services employer: G4S

As the Head of Offender Management Services at HMP Altcourse, you will join a dedicated team committed to delivering exceptional services within a supportive and dynamic work environment. Our organization prioritizes employee growth through continuous coaching and development opportunities, fostering a culture of ethics, equality, and diversity. Located in a facility that values effective communication and collaboration with internal and external partners, you will play a crucial role in shaping offender management practices while ensuring compliance with relevant standards.
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Contact Detail:

G4S Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Offender Management Services

✨Tip Number 1

Showcase your leadership experience in a custodial environment. Highlight specific instances where you successfully managed teams or projects, as this will resonate with our focus on strong leadership skills.

✨Tip Number 2

Demonstrate your ability to develop effective communication strategies. Think of examples where you improved communication between departments or agencies, as this is crucial for the role.

✨Tip Number 3

Emphasize your resilience and problem-solving skills. Share experiences where you faced challenges in a custodial setting and how you overcame them, as we value dynamic and engaging leaders.

✨Tip Number 4

Familiarize yourself with OASys policy and procedures. Understanding these processes will not only help you in the role but also show us that you're proactive and knowledgeable about the expectations.

We think you need these skills to ace Head of Offender Management Services

Leadership Skills
Communication Skills
Management Experience in Custodial Environment
Resilience Skills
Coaching and Mentoring
Policy Development
Risk Management
Interpersonal Skills
Problem-Solving Skills
Compliance Knowledge
Team Management
Conflict Resolution
Strategic Planning
Stakeholder Engagement

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly understand the responsibilities and requirements of the Head of Offender Management Services position. Highlight your relevant experience in managing offender management procedures and your ability to ensure compliance with standards.

Showcase Leadership Skills: Emphasize your strong leadership skills in your application. Provide specific examples of how you have successfully coached and supported employees in previous roles, ensuring they meet ethical standards and contractual requirements.

Demonstrate Communication Abilities: Since effective communication is crucial for this role, make sure to highlight your verbal and written communication skills. Include examples of how you have developed and maintained relationships with internal and external stakeholders in past positions.

Tailor Your Application: Customize your CV and cover letter to reflect the values and ethics mentioned in the job description. Show that you align with the organization's mission and are committed to delivering exceptional service in offender management.

How to prepare for a job interview at G4S

✨Showcase Your Leadership Skills

As a candidate for the Head of Offender Management Services, it's crucial to demonstrate your strong leadership abilities. Prepare examples from your past experiences where you successfully led a team or managed a project, highlighting how you motivated others and achieved results.

✨Understand the Custodial Environment

Familiarize yourself with the specific challenges and standards of the custodial environment. Be ready to discuss how your management experience aligns with the unique needs of offender management and how you can ensure compliance with relevant policies and procedures.

✨Emphasize Communication Skills

Effective communication is key in this role. Prepare to discuss how you've developed and maintained relationships with various stakeholders in previous positions. Highlight your ability to convey complex information clearly and your strategies for ensuring all parties are informed.

✨Demonstrate Resilience and Problem-Solving

The role requires resilience and the ability to handle challenging situations. Be prepared to share examples of how you've navigated difficult circumstances in the past, focusing on your problem-solving skills and how you maintained ethical standards under pressure.

Head of Offender Management Services
G4S
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  • Head of Offender Management Services

    Wellingborough
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-01-07

  • G

    G4S

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