At a Glance
- Tasks: Be the friendly face at Doof In The Park, ensuring safety and assisting visitors.
- Company: Join G4S Events, a global leader in security and event management.
- Benefits: Earn up to £13.61/hour with perks like discounts and mental health support.
- Other info: Flexible hours, opportunities for travel, and career growth await you!
- Why this job: Get hands-on experience at exciting events while making a difference in safety.
- Qualifications: Must be over 18, with a focus on customer service; training provided.
The predicted salary is between 13 - 14 £ per hour.
G4S Events are currently recruiting additional Events Customer Care Stewards to support our current Events Team working at Doof In The Park on 4th July 2026. If you’re confident, professional, and ready to work in a fast-paced events environment, then we want to hear from you! You’ll also have opportunities to work at some of the biggest events and iconic venues in Edinburgh, if you’re open to travel.
Please note you will have to make your own way to and from the site at Doof In The Park, Camperdown Park in Dundee, as we are unable to provide any transport.
Our Events Customer Care Stewards provide a visible reminder that safety is our number one priority for visitors and staff. This means you could be working on your feet showing visitors where to go, checking tickets at entry points, monitoring crowds, or managing the car parking facilities. Wherever you are, you will be a helpful and friendly face representing the event.
As an Events Customer Care Steward, you will be responsible for helping to keep venues, staff, and visitors safe. This may include, but are not limited to:
- Carrying out pre and post event safety checks ensuring compliance with safe working procedures
- Greeting, assisting and directing visitors attending the event
- Ensuring that no prohibited or restricted items are taken into the secured zones within the venues
- Monitoring visitor / crowd movements and behaviour to identify potential issues or incidents and to take action as necessary
Benefits:
- Perks at Work Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more
- Spark: a virtual GP, nurse practitioner and physio, 24/7 mental health support and confidential helpline, child mental health support, second medical opinion, long term health condition support, women’s health support, adult and Elder Care support and cancer awareness and nurse support
- Holiday pay
- Current pay rate £13.61 per hour
- Company Pension
- Training Opportunities
- Free travel to qualifying events outside of the region
Requirements:
- Must be over 18 years old
- Availability to work evenings and/or weekends
- A friendly, professional, and reliable attitude with a strong focus on great customer service
- Confident communication skills and a smart, well presented appearance
- No experience is required as we will give you all the training you need - applicants holding their Level 2 in Spectator Safety (or above) are preferred but not essential, however, you must be willing to go through the funded training once on board.
Apply today and join the G4S Events team! You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.
Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.
Events Customer Care Steward - Doof In The Park, Dundee employer: G4S
G4S Events is an exceptional employer, offering a dynamic work environment at iconic venues like Doof In The Park in Dundee. With competitive pay, comprehensive employee benefits including mental health support and training opportunities, and the chance to be part of a dedicated team ensuring safety at major events, we prioritise both your professional growth and well-being. Join us to make a meaningful impact while enjoying the perks of working in a vibrant events atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Events Customer Care Steward - Doof In The Park, Dundee
✨Tip Number 1
Get to know the event inside out! Familiarise yourself with the layout, key areas, and safety protocols. This will not only boost your confidence but also help you assist visitors more effectively.
✨Tip Number 2
Practice your communication skills! Being friendly and approachable is key in customer care roles. Try role-playing scenarios with friends or family to get comfortable with different situations you might face.
✨Tip Number 3
Network like a pro! Connect with other stewards and event staff on social media or at training sessions. Building relationships can lead to more opportunities and insights about upcoming events.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so keep checking back!
We think you need these skills to ace Events Customer Care Steward - Doof In The Park, Dundee
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional attitude that makes you a great fit for the Events Customer Care Steward role.
Highlight Relevant Skills:Make sure to mention any experience or skills that relate to customer service or event management. Even if you haven’t worked in this field before, think about times when you’ve helped others or managed a situation – it all counts!
Follow Instructions:Pay close attention to the application form and make sure you complete all sections as requested. We appreciate candidates who can follow directions, as it shows you’re detail-oriented and ready for the fast-paced environment at Doof In The Park.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get in touch with you about the next steps. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at G4S
✨Know the Event Inside Out
Before your interview, make sure you research Doof In The Park and understand what it entails. Familiarise yourself with the venue, the types of events held there, and the role of an Events Customer Care Steward. This will show your enthusiasm and help you answer questions more confidently.
✨Show Off Your People Skills
As a steward, you'll be interacting with visitors constantly. During the interview, highlight any past experiences where you've provided excellent customer service or handled difficult situations. Use specific examples to demonstrate your communication skills and friendly attitude.
✨Dress to Impress
First impressions matter! Dress smartly for your interview to reflect the professional image expected of a steward. A neat appearance shows that you take the role seriously and are ready to represent the event in a positive light.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, like crowd management or dealing with lost visitors. Think through potential scenarios beforehand and prepare your responses. This will help you feel more at ease and demonstrate your problem-solving abilities.
