At a Glance
- Tasks: Provide technical support for security systems and ensure they operate smoothly.
- Company: Join G4S, a global leader in security solutions with a strong reputation.
- Benefits: Earn up to £46,350, enjoy 25 days holiday, and access extensive training.
- Other info: Opportunity for career progression in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in security technology.
- Qualifications: Experience with security systems and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Up to 46,350 + Benefits. Belfast, office based. This role is Nights only working 4 shifts (Normally Mon to Thu), 11 hour shifts with a 1 hour break for 40 hours per week. Expected shift times: 15:00 - 02:00. Fixed Term Contract until end March 2025, with the possibility of an extension.
About us: G4S is a global company operating across 120 countries, employing over 650,000 people across the world. We are at the forefront of the fire and security integrator market in the UK and have an enviable reputation for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few. Due to a major contract win, G4S are looking to recruit a dedicated Product Support Engineer based out of our Belfast office.
What will you be doing:
- To provide system programming and commissioning services, in line with pre-planned roll out plans across Access Control, CCTV, Intruder Alarm, Intercom and Body Worn Camera on the sites that are hosted within the ARC in conjunction with the site based installation team acting on configuration information provided by the installation teams.
- To provide ‘go live’ support to the installation / commissioning teams to carry out all necessary acceptance testing in order to prove a system is fully operational and compliant with the agreed test plan.
- Provide technical reference services (i.e. technical manual lookup) to field based Project engineers on a range of 3rd party Access Control, CCTV, Intruder Alarm, and Intercom Systems.
- To provide a testing service for new remotely viewable CCTV systems and ensure that they perform in line with required parameters to allow a customer system to be successfully monitored in accordance with BS8418.
- Keep up-to-date with various 3rd party technology products. This may involve self-learning and a willingness to participate in internal and/or external training courses which may involve out of hours working.
- To provide clear, well written technical documentation for a variety of purposes.
- To maintain accurate and timely records of all technical issues in the company fault recording system.
What we are looking for:
- Previous experience of working at an engineering level with Access Control Systems, Intruder Alarms and/or CCTV systems.
- Previous experience of offering over the phone & remote diagnostics.
- Good level of PC skills.
- Understanding of electrical/electronics (relays, voltage, current, etc.).
- Ability to communicate technical subject matter to technically capable engineers.
- Able to work on own and in a team environment. Share information with the team.
- Good time management skills; able to meet project deadlines.
- Ability to write clear, well structured reports and instructions.
- Highly organized with the ability to find field reference material quickly and pull out the required information in a concise manner.
There are also some must haves:
- Must be able to pass BS7858 screening.
- Clean full UK driving license, with no more than 6 points.
- Enhanced DBS. Some government sites will require further screening.
What are the benefits of working with G4S:
- Salary up to 46,350 (DOE).
- Great pension.
- 25 days holiday plus 8 bank holidays.
- Life assurance scheme.
- Extensive further product & H&S training.
- Perks at work scheme.
- Career progression.
You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.
Product Support Engineer (Nights Mon - Thu) in Craven Arms employer: G4S
Join our dynamic Belfast team as a Commissioning Engineer, where you'll be part of a supportive work culture that prioritises employee growth and development. We offer competitive salaries, comprehensive benefits, and the opportunity to work on cutting-edge fire safety systems across the UK, ensuring your contributions make a meaningful impact in safeguarding lives and properties.
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Engineer (Nights Mon - Thu) in Craven Arms
✨Get Involved with Local Security Events
Check out local security forums or events happening in your area. These gatherings are great for meeting pros in the field, getting insider info about temporary roles, and building your visibility in the security-services community.
✨Connect with Security Suppliers and Agencies
Temporary positions in security often come from agencies that specialise in placing candidates. Reach out to these agencies directly and let them know you’re available. Often, they can put you forward for roles faster than traditional job applications!
✨Keep Your Skills Up to Date
Stay sharp with your security knowledge! Consider brushing up on your certifications or attending short courses that might be relevant to temporary roles. This will show potential employers, like G4S, that you’re committed and ready to hit the ground running.
✨Don't Forget to Apply on Our Website!
When you find roles that catch your eye, don’t forget to apply through our website! It streamlines the process and increases your chances of getting noticed. Agencies love it when candidates show initiative!
We think you need these skills to ace Product Support Engineer (Nights Mon - Thu) in Craven Arms
Some tips for your application 🫡
Show Off Your Security Skills:When applying for a temporary role in security services, make sure to highlight any relevant skills or certifications you have—like SIA (Security Industry Authority) licences or first aid training. We want to see your qualifications shine through so that we know you’re ready to jump in and keep things safe!
Tailor That CV for Security:Your CV should reflect your experience directly related to security services. Include any past roles where you’ve managed safety, handled security equipment, or dealt with incident responses. Let’s make sure it’s bespoke to show that you're the perfect fit for the type of environment we work in at G4S.
Stay Clear on Availability:Since it’s a temporary position, we really need to know when you’re available to start and how flexible you can be with your hours. Be upfront about your schedule in your cover letter so we can assess whether it fits our needs. It’ll save us both a lot of time!
Use Real Examples in Your Cover Letter:Don’t just tell us you're attentive and reliable; share specific experiences that demonstrate those traits. Reference real incidents where you’ve successfully de-escalated a situation or dealt with a challenging scenario. This is your chance to show us what you’d bring to the table at G4S.
How to prepare for a job interview at G4S
✨Understanding Protocols
In the security services industry, it’s crucial to familiarise yourself with the relevant protocols and regulations in your area. Brush up on emergency procedures and reporting protocols, as interviewers might ask you scenario-based questions to assess your readiness for on-the-job situations.
✨Highlighting Flexibility
As this is a temporary role, emphasise your adaptability and willingness to jump in wherever needed. Talk about any previous temporary positions where you've successfully adjusted to new environments, showcasing your ability to handle diverse situations.
✨Showcasing Communication Skills
Good communication is key in security services, whether it's to de-escalate a situation or effectively report incidents. Be prepared to demonstrate your ability to communicate clearly and calmly, possibly through role-playing scenarios during the interview.
✨Knowledge of Security Tools
Familiarise yourself with the tools commonly used in security services, such as surveillance systems or access control software. If you've had experience with any specific technologies, be sure to mention them, as this could set you apart from other candidates.
