Coin Processor in Coventry

G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain's top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval and merchant services. As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and will be integral to the effectiveness and success of G4S.

Main Purpose of Job

We currently have a number of opportunities for Coin Processors to join our team and be a part of our continued success. As a Coin Processor (Coin Store Operative) you will be at the very heart of our operations and contribute to the operational activities within the Coin Centre/Store. You will need to work within the company procedural guidelines to ensure a high quality of service is consistently maintained. Due to the nature of the industry in which we operate, you will need to be comfortable working to stringent procedures within a highly regulated environment. This will ensure that our service remains superior and that our customers’ requirements are met with optimum efficiency.

Key Tasks & Responsibilities

• Meet or exceed personal and team productivity targets.
• Carry out any other duties that are deemed reasonable.
• Undertake training activities as required.
• Operate in receipt and dispatch function, dealing with both internal and/or external customers, including responsibility for accurate loading/unloading.
• Ensure Standard and Local Operating Procedures are adhered to at all times.
• The packing by hand of bulk and part coin orders by delivery route into appropriate cages and crates and securing and sealing.
• Check and weigh in bulk coin from financial institutions and other Coin Centres, investigate weight differences and where appropriate raise any unresolved discrepancies to management.
• Ensure 5S standards are consistently reviewed and adhered to.
• Use of Viper track and trace system to ensure integrity of audit trail.
• Use powered mechanical handling equipment (MHE) to facilitate movement of bulk coin.
• Order picking and checking of work from each Financial Institution in line with company procedures.
• Operation of automated coin sachet and counting equipment, including first line maintenance, ensuring the required throughput targets are achieved to produce bagged coin.
• Maintaining balance of coin stock by Financial Institution through daily balancing, including the use of working cage forms, and daily checks of cage integrity and labelling.
• Coin depositing by Financial Institution through the appropriate cash management computer system; identifying discrepancies and escalating to line management.
• Ensure all working cages are secured at the end of shift.
• Ensure all company security procedures are adhered to at all times.
• Observe all Health & Safety requirements whilst within the coin centre.
• Complete necessary paperwork and/or the appropriate cash management systems accurately within the department.
• Undertake other duties that may reasonably be assigned to you by your line manager or the business.

This role profile will be subject to change in accordance with departmental developments and the job holder’s expertise.

Pay starts at £12.31 per hour, rising to £12.61 after 6 months, rising to £12.91 after 12 months (plus night allowance if applicable).

Person Specification

So what makes a successful Coin Processor (Coin Store Operative)?

• You will need to be confident in communicating with customers and colleagues in both written and spoken English.
• An appropriate level of numeracy is also very important.
• You will need to be confident following specific procedures and instructions.
• You must also be able to work to tight deadlines.
• Previous cash handling experience would be extremely beneficial, as would experience using IT and computer systems.
• Licensed in the use of powered machinery (or able to obtain licence).
• Ability to work with volume counting machinery.
• You must be continuously focused on providing a top notch service to our customers by being efficient, flexible and at all times security conscious.

In addition to a culture that believes in promoting from within, we offer up to five weeks paid holiday and paid overtime, as well as the following benefits:

• Pension scheme.
• Life assurance.
• Flexible working policies.
• Free uniform.
• We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing.
• HSF - Health Cash Plans.
• Corporate perks and discounts (Perks @ Work and Home).
• Payroll Giving.
• Training and Development Opportunities (inc Apprenticeships in England).

We also have some specific security criteria that you will need to meet:

• You must be able to pass a criminal record check as well as a personal credit and ID check.
• You must also have a 5 year employment/unemployment/educational history that we can check and verify.
• You will need to be prepared to undergo airport style searches when entering and leaving our premises and be comfortable working within a secure and confined environment.
• You will be subject to a medical review, which may include a medical assessment with an occupational health practitioner.

We’ll provide all the training and support to help you to progress as a key member of our world-class team. G4S Cash Solutions (UK) Ltd is committed to creating a diverse and inclusive environment where all employees feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer. We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us.

If this opportunity is of interest then we want to hear from you. Please click the “Apply” button to submit your formal application.