At a Glance
- Tasks: Manage customer requests and ensure timely outcomes in a dynamic team environment.
- Company: Join G4S, the world's largest secure solutions company and a top UK employer.
- Benefits: Enjoy competitive salary, excellent training, and career progression opportunities.
- Other info: Diverse and inclusive workplace committed to employee growth and support.
- Why this job: Be part of a vital service that supports your local community while developing your skills.
- Qualifications: Strong communication skills and IT literacy, with attention to detail under pressure.
The predicted salary is between 30000 - 40000 £ per year.
G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain's top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval and merchant services. As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and will be integral to the effectiveness and success of G4S.
Main Purpose of Job
Join G4S as a Co-ordinator in Contract Management and you will become part of a well-trained, tight knit team providing an essential, cash transportation service to the local community. You will also earn a great salary and excellent benefits. Your primary responsibility will be to work with customer data load requests onto our legacy databases and you will need to be confident working to stringent procedures designed to ensure that our service remains superior, and that our customer requirements are met with optimum efficiency.
Key Tasks & Responsibilities
- To take ownership of customer contact, requests and queries ensuring that they are dealt with through to a successful and timely outcome.
- Management of individual workload according to agreed objectives and SLA’s.
- To provide confirmation of customer requirements via an appropriate communication channel.
- The ability to respond to a customer (internal or external) in a professional manner.
- To follow processes and procedures in accordance within our Financial, Risk and Service parameters.
- To be accountable for the accuracy of work.
- Able to assist with varied tasks such as ad-hoc requests, bulk cash requirements, cash processing, bank applications, contact work and query management.
- A mind set of continual improvement always looking to improve on current processes and procedures and establish error at root cause for permanent resolution.
- To be able to multi-task across the various CRM work queues to facilitate increased knowledge of all aspects of service delivery.
- Provides support to other team members, and actively seeks to support the Management within the department by undertaking reasonable tasks as and when required to do so.
- To be able to work unsupervised at key times and ensure work is completed within timescales that have been previously agreed.
- Deliver on-going business improvement projects set out by the Management Team.
- Undertake other duties that may reasonably be assigned to you by your line manager or the business.
Person Specification
To succeed as a Contract Management Co-ordinator you must have:
- Excellent communication skills.
- IT literate - Have a good working knowledge of PC packages, Word, Excel and Google, must have a sound understanding of formulas and macros.
- The ability to work under pressure, work to deadlines and high attention to detail.
We also have some specific security criteria that you will need to meet:
- You must be able to pass a criminal record check as well as a personal credit and ID check.
- You must also have a 5 year employment/unemployment/educational history that we can check and verify.
- You will need to be prepared to undergo airport style searches when entering and leaving our premises and be comfortable working within a secure and confined environment.
- You will be subject to a medical review, which may include a medical assessment with an occupational health practitioner.
We’ll provide all the training and support to help you to progress as a key member of our world-class team. G4S Cash Solutions (UK) Ltd is committed to creating a diverse and inclusive environment where all employees feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer. We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us.
If this opportunity is of interest then we want to hear from you. Please click the “Apply” button to submit your formal application.
Contract Management Co ordinator - Six Month Fixed Term Contract employer: G4S
G4S, now part of Allied Universal, is renowned for its commitment to employee development and a supportive work culture, making it one of Britain's top employers. As a Contract Management Co-ordinator, you will join a dedicated team that values collaboration and continuous improvement, while enjoying competitive salaries and comprehensive benefits. With a focus on diversity and inclusion, G4S fosters an environment where every employee can thrive and contribute meaningfully to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Management Co ordinator - Six Month Fixed Term Contract
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like G4S when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from G4S!
We think you need these skills to ace Contract Management Co ordinator - Six Month Fixed Term Contract
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Contract Management Co ordinator - Six Month Fixed Term Contract, make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at G4S. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at G4S
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at G4S.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit G4S in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at G4S.
