Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical support for security systems and ensure they operate smoothly.
- Company: Join G4S, a global leader in security solutions with a strong reputation.
- Benefits: Earn up to £46,350, enjoy 25 days holiday, and access great training opportunities.
- Why this job: Be part of a team that safeguards communities while developing your technical skills.
- Qualifications: Experience with security systems and strong communication skills are essential.
- Other info: Dynamic work environment with opportunities for career progression.
The predicted salary is between 37000 - 46000 £ per year.
This role is Nights only working 4 shifts (Normally Mon to Thu), 11 hour shifts with a 1 hour break for 40 hours per week. Expected shift times: 15:00 - 02:00.
About us
G4S is a global company operating across 120 countries, employing over 650,000 people across the world. We are at the forefront of the fire and security integrator market in the UK and have an enviable reputation for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few. G4S are looking to recruit a dedicated Product Support Engineer based out of our Belfast office.
What will you be doing
- To provide system programming and commissioning services, in line with pre-planned roll out plans across Access Control, CCTV, Intruder Alarm, Intercom and Body Worn Camera on the sites that are hosted within the ARC in conjunction with the site based installation team acting on configuration information provided by the installation teams.
- To provide ‘go live’ support to the installation / commissioning teams to carry out all necessary acceptance testing in order to prove a system is fully operational and compliant with the agreed test plan.
- Provide technical reference services to field based Project engineers on a range of 3rd party Access Control, CCTV, Intruder Alarm, and Intercom Systems.
- To provide a testing service for new remotely viewable CCTV systems and ensure that they perform in line with required parameters to allow a customer system to be successfully monitored in accordance with BS8418.
- Keep up-to-date with various 3rd party technology products. This may involve self-learning and a willingness to participate in internal and/or external training courses which may involve out of hours working.
- To provide clear, well written technical documentation for a variety of purposes.
- To maintain accurate and timely records of all technical issues in the company fault recording system.
What we are looking for
- Previous experience of working at an engineering level with Access Control Systems, Intruder Alarms and/or CCTV systems.
- Previous experience of offering over the phone & remote diagnostics.
- Good level of PC skills.
- Understanding of electrical/electronics (relays, voltage, current, etc.).
- Ability to communicate technical subject matter to technically capable engineers.
- Able to work on own and in a team environment. Share information with the team.
- Good time management skills; able to meet project deadlines.
- Ability to write clear, well structured reports and instructions.
- Highly organized with the ability to find field reference material quickly and pull out the required information in a concise manner.
There is also some must haves:
- Must be able to pass BS7858 screening.
- Clean full UK driving license, with no more than 6 points.
- Enhanced DBS. Some government sites will require further screening.
What are the benefits of working with G4S
- Salary up to £46,350 (DOE).
- Great pension.
- 25 days holiday plus 8 bank holidays.
- Life assurance scheme.
- Extensive further product & H&S training.
- Perks at work scheme.
- Career progression.
You will need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards. Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.
Product Support Engineer (Nights Mon - Thu) in Belfast employer: G4S
Contact Detail:
G4S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer (Nights Mon - Thu) in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at G4S on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss Access Control Systems, CCTV, and Intruder Alarms. We want to see that you know your stuff!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples where you've tackled technical issues before. This will demonstrate your ability to handle the challenges of a Product Support Engineer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the G4S team.
We think you need these skills to ace Product Support Engineer (Nights Mon - Thu) in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with Access Control Systems, Intruder Alarms, and CCTV systems. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since you'll be providing technical support, it's crucial to demonstrate your ability to communicate complex ideas clearly. Use straightforward language in your application to show us you can break down technical jargon.
Be Organised: We love a well-structured application! Make sure your CV and cover letter are easy to read and neatly formatted. This reflects your organisational skills, which are key for the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get in touch about the next steps. We can't wait to hear from you!
How to prepare for a job interview at G4S
✨Know Your Tech
Make sure you brush up on your knowledge of Access Control Systems, Intruder Alarms, and CCTV systems. Be ready to discuss your previous experience and how it relates to the role. They’ll want to see that you can communicate technical concepts clearly, so practice explaining these systems in simple terms.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past, especially over the phone or remotely. Think about specific challenges you faced and how you resolved them. This will demonstrate your ability to provide effective support and diagnostics, which is crucial for this role.
✨Get Organised
Since the job requires good time management and organisation skills, come prepared with a plan for how you manage your tasks. You might even want to bring along a sample of your technical documentation to showcase your writing skills and attention to detail.
✨Understand the Company Culture
Familiarise yourself with G4S and its values. Knowing about their commitment to safety and community service can help you align your answers with what they’re looking for. Show enthusiasm for their mission and how you can contribute to their goals.
