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- Tasks: Provide technical support for security systems and ensure they operate smoothly.
- Company: Join G4S, a global leader in security solutions with a strong reputation.
- Benefits: Earn up to £39,140, enjoy 25 days holiday, and access great training opportunities.
- Why this job: Be part of a team that safeguards communities and works with cutting-edge technology.
- Qualifications: Experience with security systems and strong communication skills are essential.
- Other info: Dynamic work environment with excellent career progression and a supportive culture.
The predicted salary is between 33900 - 39140 £ per year.
Up to £39,140.00 + Benefits. Belfast, office based. This role is days only working 5 shifts (Normally Mon to Fri), 8 hour shifts with a 1/2 hour break for 40 hours per week. Expected shift times: 07:30 - 16:00.
About us: G4S is a global company operating across 120 countries, employing over 650,000 people across the world. We are at the forefront of the fire and security integrator market in the UK and have an enviable reputation for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few.
What will you be doing:
- To provide system programming and commissioning services, in line with pre-planned roll out plans across Access Control, CCTV, Intruder Alarm, Intercom and Body Worn Camera on the sites that are hosted within the ARC in conjunction with the site based installation team acting on configuration information provided by the installation teams.
- To provide ‘go live’ support to the installation / commissioning teams to carry out all necessary acceptance testing in order to prove a system is fully operational and compliant with the agreed test plan.
- Provide technical reference services to field based Project engineers on a range of 3rd party Access Control, CCTV, Intruder Alarm, and Intercom Systems.
- To provide a testing service for new remotely viewable CCTV systems and ensure that they perform in line with required parameters to allow a customer system to be successfully monitored in accordance with BS8418.
- Keep up-to-date with various 3rd party technology products. This may involve self-learning and a willingness to participate in internal and/or external training courses which may involve out of hours working.
- To provide clear, well written technical documentation for a variety of purposes.
- To maintain accurate and timely records of all technical issues in the company fault recording system.
What we are looking for:
- Previous experience of working at an engineering level with Access Control Systems, Intruder Alarms and/or CCTV systems.
- Previous experience of offering over the phone & remote diagnostics.
- Good level of PC skills.
- Understanding of electrical/electronics (relays, voltage, current, etc.).
- Ability to communicate technical subject matter to technically capable engineers.
- Able to work on own and in a team environment. Share information with the team.
- Good time management skills; able to meet project deadlines.
- Ability to write clear, well structured reports and instructions.
- Highly organized with the ability to find field reference material quickly and pull out the required information in a concise manner.
There are also some must haves:
- Must be able to pass BS7858 screening.
- Clean full UK driving license, with no more than 6 points.
- Enhanced DBS. Some government sites will require further screening.
What are the benefits of working with G4S:
- Salary up to £39,140.00 (DOE).
- Great pension.
- 25 days holiday plus 8 bank holidays.
- Life assurance scheme.
- Extensive further product & H&S training.
- Perks at work scheme.
- Career progression.
You will need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.
Product Support Engineer (Days - Monday - Friday) in Belfast employer: G4S
Contact Detail:
G4S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer (Days - Monday - Friday) in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at G4S on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss Access Control Systems, CCTV, and Intruder Alarms. We want to see that you know your stuff!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples where you've tackled technical issues before. G4S loves candidates who can think on their feet and provide solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the G4S team.
We think you need these skills to ace Product Support Engineer (Days - Monday - Friday) in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with Access Control Systems, Intruder Alarms, and CCTV systems. We want to see how your skills match what we're looking for, so don’t hold back!
Show Off Your Communication Skills: Since you'll be providing technical support, it's crucial to demonstrate your ability to communicate complex ideas clearly. Use your application to showcase how you can explain technical subjects to both engineers and non-engineers alike.
Be Organised and Concise: We appreciate well-structured applications! Keep your writing clear and to the point, especially when detailing your previous experiences. This will show us that you can maintain accurate records and write clear documentation, just like the role requires.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get in touch about the next steps. Plus, it shows you're keen on joining our team at G4S!
How to prepare for a job interview at G4S
✨Know Your Tech
Make sure you brush up on your knowledge of Access Control Systems, CCTV, and Intruder Alarms. Be ready to discuss your previous experience and how it relates to the role. Familiarity with the specific technologies mentioned in the job description will show that you're serious about the position.
✨Practice Clear Communication
Since you'll need to explain technical concepts to both engineers and non-engineers, practice articulating complex ideas in simple terms. Consider doing mock interviews with a friend or family member to refine your communication skills.
✨Show Your Organisational Skills
Prepare examples of how you've managed your time and kept records in previous roles. Being able to demonstrate your organisational abilities will be crucial, especially when discussing how you maintain accurate records of technical issues.
✨Be Ready for Compliance Questions
Given the nature of the industry, expect questions related to security and compliance. Familiarise yourself with BS7858 screening and be prepared to discuss your understanding of its importance in the role. This will show that you take the responsibilities seriously.
