HEAD OF FACILITIES MANAGEMENT (FM)
Oakhill (Children) Secure Training Centre (STC), Milton Keynes, MK5 6AJ
G4S Care and Rehabilitation Services
Salary: £56,834.00 per annum, Full-Time (40 hours per week)
G4S Oakhill Secure Training Centre (STC) cares for children aged 12 to 18 years old who have been remanded or sentenced to periods of detention. The children in our care can be vulnerable and challenging, with a wide range of complex social and emotional needs. This is an environment that calls for high standards of social care and service delivery to provide a secure and stable environment for children to develop their life skills and address their previous behaviours. We aim to support change and learning.
We strive to help every child feel safe, giving them an opportunity to heal from trauma and feel supported in developing a more positive identity. We ensure our children have equal access and opportunity for change and are celebrated for their strengths. We want the children in our care to leave better equipped for life emotionally, mentally, physically, and socially. Our hope is that they will go on to make decisions and life choices that will lead to increasingly positive and productive lives. We aim to support the constructive resettlement and transition of our children, whether returning to the community or moving to other custodial settings. We are committed to working in partnership with them and their families, significant others and wider community organisations, to develop a quality regime at the centre.
About the Role
Oakhill STC is a dynamic, complex, and demanding environment. The successful candidate must be resilient, innovative, passionate, and work collaboratively, aligning with the Director's vision of establishing Oakhill as a centre of excellence through embedded best practices within a unified Leadership Team.
As Head of FM, you will be responsible for the delivery and management of all FM service delivery at Oakhill STC. Responsible for meeting all statutory, mandatory and maintenance requirements in line with the Authority established baselines and contractual obligations within the approved financial parameters.
Reporting to the Centre Director, you will also be responsible for the recruitment, training and ongoing support to the onsite FM team; compliance with extant legislation regarding Health and Safety at Work.
We are looking for a leader who fosters transparency and collaborative working, promoting openness, trust, and inclusion.
Some of the key responsibilities of this role are:
- Operational delivery of all Property and Facilities Management Services, ensuring that the services are delivered in accordance with all contractual obligations, standards & legislation, company policies and procedures.
- Management of risks identified within the contract and associated performance standards and specifications, including where appropriate, whole life costs.
- Management of the lifecycle process. Responsible for the life cycle model; including liaison with stakeholders to identify capital equipment replacement in order to minimise both operational and commercial risks.
- Management of the defects process.
- Company Representative at Client Liaison Meetings.
- Develop and maintain effective communication and good working relationships with all stakeholder parties and resolution of all issues arising where the risks reside with G4S.
- Identify account development and/or improvement opportunities where achievable, whilst minimising risks to contract financial performance.
- Induct, coach, support and motivate employees in order to develop and improve their performance in order to meet customer, commercial and contractual requirements. To ensure commitment to inclusivity and the maintenance of appropriate behaviour and conduct in line with Group Minimum Standards.
- Develop and manage the budget/forecast for own area of responsibility, ensuring that identified financial targets are achieved whilst meeting all contractual/commercial requirements, ensuring that company assets are successfully maintained according to schedules throughout the whole life of the contract.
- Successful delivery of all contracted services to the required standards as set out in the contract, providing a single point of contract management responsibility.
- Maintain an absolute focus on Health and Safety at all times ensuring a safe working environment by compliance with Health and Safety Legislation, Client and G4S internal H&S and compliance procedures
- Oversee processes for monitoring hours required and work undertaken to ensure that specifications are met and staff are appropriately rewarded in line with budget targets.
- Monitor subcontracted services ensuring they meet contractual and statutory requirements.
- Support Sustainability objectives within budget constraints.
- Management of people issues (with support from HR representatives) including recruitment, employee relations, staff development, and absence management.
- Responsible for FM matters at trading reviews including the provision of monthly reports on performance and spend to ensure full oversight of compliance against baselines are delivered within budgetary guidelines.
