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- Tasks: Be the friendly face welcoming guests and ensuring they have an unforgettable experience.
- Company: Join G4S Events at the prestigious 154th Open Championship.
- Benefits: Enjoy competitive pay, perks, training, and opportunities for career growth.
- Why this job: Kickstart your career in events while working at iconic venues.
- Qualifications: Previous customer service experience and a passion for events.
- Other info: Flexible hours with options to work at various events across the UK.
The predicted salary is between 13 - 13 £ per hour.
Pay: £13.45 per hour
The 154th Open (also known as the 2026 Open Championship or British Open) will be held from July 12–19, 2026, at Royal Birkdale Golf Club in Southport, England. G4S Events is proud to provide the security and safety of its visitors to this prestigious event.
If you are enthusiastic, personable and an excellent communicator, with a passion for delivering the best possible guest experience, then this is the role for you!
As part of the G4S Events Customer Service Team, you will play your part in delivering a memorable experience for guests attending The Open. You will greet guests and be the fun, helpful, and friendly face representing the G4S Events Team. From the moment our guests arrive, to when they leave, we want to make a positive impression and deliver the best event experience for them.
Requirements
- Have previous customer service experience, ideally within the Events Industry
- Be passionate about events
- Have exceptional communication skills
- Take pride in your appearance and be well presented at all times
- Be available to work during the evening and at weekends
- Be confident in your ability and act in a professional manner at all times
- Act as an ambassador for G4S and our customer
Benefits
- Perks at Work Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more
- Access to GP services, mental health support, healthy lifestyle plans and financial guidance
- Accrued Holiday pay
- Company Pension
- Training and Progression Opportunities
- Free travel to qualifying events outside of the region
- Option to work on other accounts/venues to increase earning capacity
- Being part of G4S also allows you the option to work at many venues and events throughout the UK. There are also opportunities within the wider G4S business to work full time on other contracts or continue to choose events that work around you.
Applicants holding their Level 2 in Spectator Safety (or above) are preferred but not essential; however, you must be willing to go through the funded training once on board.
For those looking to create a career in events, this role could be the start of something big. Join our events team and see where it could take you. With opportunities at some of the world's most famous venues and events the opportunity to create a career is real.
Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport (7820) employer: G4S Secure Solutions (UK&I)
Contact Detail:
G4S Secure Solutions (UK&I) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport (7820)
✨Tip Number 1
Get to know the event! Research The Open and G4S Events. Understanding the vibe and what makes this event special will help you connect with guests and show your enthusiasm during interviews.
✨Tip Number 2
Practice your communication skills! Role-play common customer service scenarios with friends or family. This will help you feel more confident and ready to impress when you meet potential employers.
✨Tip Number 3
Dress to impress! Since you'll be representing G4S, make sure you look sharp and professional. First impressions matter, so put your best foot forward from the get-go.
✨Tip Number 4
Apply through our website! We want to see your application, so don’t hesitate to submit it directly. It shows you're keen and makes it easier for us to find you among the crowd.
We think you need these skills to ace Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport (7820)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for events shine through! We want to see that you're excited about being part of The Open and delivering an unforgettable experience for our guests.
Highlight Your Experience: Make sure to mention any previous customer service roles you've had, especially in the events industry. We love seeing how your past experiences can contribute to making our guests feel welcome and valued.
Be Personable and Professional: Your written application should reflect your personality. Use a friendly tone while maintaining professionalism. Remember, we’re looking for someone who can be the fun, helpful face of G4S Events!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at The Open.
How to prepare for a job interview at G4S Secure Solutions (UK&I)
✨Know Your Stuff
Before the interview, make sure you research The Open and G4S Events. Understand their values and what they aim to achieve during the event. This will help you answer questions confidently and show your enthusiasm for being part of such a prestigious occasion.
✨Show Off Your Communication Skills
As a Customer Service Representative, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios with a friend to demonstrate your ability to handle various situations with ease.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and presentably for the interview. Since you'll be representing G4S Events, looking professional will reflect your commitment to the role and the importance of guest experience.
✨Be Ready to Share Your Passion
Prepare to discuss why you're passionate about events and customer service. Think of specific examples from your previous experience that highlight your enthusiasm and how you've gone above and beyond to create memorable experiences for guests.