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- Tasks: Join our team as Event Customer Care Stewards at exciting events in London.
- Company: G4S, a leading global security company with a focus on community support.
- Benefits: Earn £12.60 per hour, enjoy discounts, health services, and free travel to events.
- Why this job: Be part of thrilling concerts and festivals while ensuring safety and customer satisfaction.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
- Other info: Flexible hours available, with training and progression opportunities.
The predicted salary is between 10 - 15 £ per hour.
Event Customer Care Stewards - O2 London £12.60 per hour. London is a thriving city with a busy events calendar and there is always something to look forward to. We are looking to recruit additional Event Customer Care Stewards to join our team working at a variety of events at the O2 Arena, London. You will have opportunities to work at conferences, festivals and music concerts across the region and the UK. Availability during evening or weekends, flexible hours or 40+ hours a week.
Responsibilities:
- Secure venues, staff and visitors for customers.
- Carry out pre and post event safety checks ensuring compliance with safe working procedures.
- Greeting, assisting and directing visitors attending the event.
- Ensure no prohibited or restricted items are taken into secured zones within the venues.
- Monitor visitor/crowd movements and behaviour to identify potential issues or incidents and take action as necessary.
Qualifications:
You do not need any previous experience, other than the ability to communicate in a friendly and professional manner with our customers. Applicants holding Level 2 in Spectator Safety (or above) are preferred but not essential. Must be willing to go through funded training once on board.
Benefits:
- Perks at Work Scheme: discounts in over 20 categories (Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more).
- Access to 24/7 health and wellbeing services.
- Holiday pay.
- Company Pension.
- Training and progression opportunities.
- Free travel to qualifying events outside of the region.
About G4S:
In 2021, G4S, a London-based global security company, was acquired by Allied Universal, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. Allied Universal has an extensive network of offices and more than 46,500 employees to support local communities and customers worldwide.
Recruitment Process:
Recruitment and selection process will include a face-to-face interview, once the application has been submitted a member of our team will be in touch to arrange. Applicants need to complete the application form and face interview and screening to BS7858 standards.
Event Customer Care Stewards - O2 London. employer: G4S Secure Solutions (UK&I)
Contact Detail:
G4S Secure Solutions (UK&I) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Customer Care Stewards - O2 London.
✨Tip Number 1
Get to know the venue! Familiarise yourself with the O2 Arena and its layout. This will not only help you feel more confident during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with visitors, brush up on your communication techniques. Role-play scenarios with friends or family to get comfortable with greeting and assisting guests.
✨Tip Number 3
Be flexible! Highlight your availability for evening and weekend shifts during the interview. Employers love candidates who can adapt to the busy event schedule, so let them know you're ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at G4S.
We think you need these skills to ace Event Customer Care Stewards - O2 London.
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and professional communication skills.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Event Customer Care Steward role. Mention any relevant experiences, even if they’re not directly related!
Check Your Details: Before hitting that submit button, double-check all your details. Typos and errors can make a bad impression, so take a moment to ensure everything is spot on.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to hear from you!
How to prepare for a job interview at G4S Secure Solutions (UK&I)
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Event Customer Care Steward involves. Familiarise yourself with the responsibilities like greeting visitors and ensuring safety compliance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job is all about interacting with customers, be ready to demonstrate your communication skills. Think of examples where you've successfully assisted or directed people in previous roles or situations. A friendly and professional manner goes a long way!
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing crowd behaviour or dealing with prohibited items. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical event day looks like. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.