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- Tasks: Be the friendly face of The Open, ensuring guests have an unforgettable experience.
- Company: Join G4S Events, a leader in providing security and safety at prestigious events.
- Benefits: Enjoy competitive pay, perks, training, and opportunities for career growth.
- Why this job: Kickstart your career in events while working at iconic venues across the UK.
- Qualifications: Previous customer service experience and a passion for events are preferred.
- Other info: Flexible hours with options to work at various events and venues.
The predicted salary is between 13 - 13 £ per hour.
Pay: £13.45 per hour
The 154th Open (also known as the 2026 Open Championship or British Open) will be held from July 12–19, 2026, at Royal Birkdale Golf Club in Southport, England. G4S Events is proud to provide the security and safety of its visitors to this prestigious event.
If you are enthusiastic, personable and an excellent communicator, with a passion for delivering the best possible guest experience, then this is the role for you! As part of the G4S Events Customer Service Team, you will play your part in delivering a memorable experience for guests attending The Open. You will greet guests and be the fun, helpful, and friendly face representing the G4S Events Team. From the moment our guests arrive, to when they leave, we want to make a positive impression and deliver the best event experience for them.
Requirements:
- Have previous customer service experience, ideally within the Events Industry
- Be passionate about events
- Have exceptional communication skills
- Take pride in your appearance and be well presented at all times
- Be available to work during the evening and at weekends
- Be confident in your ability and act in a professional manner at all times
- Act as an ambassador for G4S and our customer
Benefits:
- Perks at Work Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more
- Access to GP services, mental health support, healthy lifestyle plans and financial guidance
- Accrued Holiday pay
- Company Pension
- Training and Progression Opportunities
- Free travel to qualifying events outside of the region
- Option to work on other accounts/venues to increase earning capacity
Being part of G4S also allows you the option to work at many venues and events throughout the UK. There are also opportunities within the wider G4S business to work full time on other contracts or continue to choose events that work around you. Applicants holding their Level 2 in Spectator Safety (or above) are preferred but not essential; however, you must be willing to go through the funded training once on board. For those looking to create a career in events, this role could be the start of something big. Join our events team and see where it could take you. With opportunities at some of the world's most famous venues and events the opportunity to create a career is real.
Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport (7820) in Liverpool employer: G4S Secure Solutions (UK&I)
Contact Detail:
G4S Secure Solutions (UK&I) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport (7820) in Liverpool
✨Tip Number 1
Get to know the event! Research The Open and G4S Events so you can chat confidently about them during interviews. Show your enthusiasm for the role and the event itself – it’ll make you stand out!
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering a great guest experience, think of scenarios where you can showcase your ability to handle different situations with a smile. Role-play with friends or family if you can!
✨Tip Number 3
Dress to impress! First impressions matter, especially in customer service. Make sure you look smart and professional when you show up for any interviews or events. It shows you take pride in your appearance and the role.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of landing that interview. Plus, you’ll be one step closer to being part of an amazing team at The Open!
We think you need these skills to ace Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport (7820) in Liverpool
Some tips for your application 🫡
Show Your Passion for Events: When you're writing your application, let your enthusiasm for events shine through! We want to see that you’re not just looking for any job, but that you genuinely care about creating memorable experiences for guests.
Highlight Your Customer Service Skills: Make sure to showcase your previous customer service experience. We love candidates who can communicate well and have a knack for making people feel welcome, so share specific examples of how you've done this in the past!
Be Professional and Personable: Your application should reflect your professionalism and friendly nature. Use a warm tone, but keep it polished. Remember, we’re looking for someone who can be the fun, helpful face of our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Open. We can’t wait to hear from you!
How to prepare for a job interview at G4S Secure Solutions (UK&I)
✨Know Your Stuff
Before the interview, make sure you research G4S Events and The Open. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your People Skills
As a Customer Service Representative, your communication skills are key. Prepare examples from your previous experience where you’ve successfully handled customer queries or resolved issues. This will demonstrate your ability to create a positive guest experience.
✨Dress to Impress
Since the role requires you to be well-presented, choose an outfit that reflects professionalism. A smart appearance not only boosts your confidence but also makes a great first impression on the interviewers.
✨Be Enthusiastic!
Let your passion for events shine through during the interview. Share why you love working in customer service and how you can contribute to making The Open a memorable experience for guests. Your enthusiasm can set you apart from other candidates.