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- Tasks: Ensure a safe and welcoming experience for visitors at the Commonwealth Games.
- Company: Join the Scottish Event Campus team for an unforgettable event.
- Benefits: Earn £13.45 per hour, enjoy holiday pay, and access exclusive perks.
- Other info: Opportunities for ongoing work at major events across Glasgow.
- Why this job: Be part of a global event and create lasting memories for attendees.
- Qualifications: Must be over 18 with great customer service skills.
The predicted salary is between 13 - 14 £ per hour.
We are recruiting Customer Care Stewards to support the delivery of the Commonwealth Games at the SEC from 23 July to 2 August 2026, helping create a safe, welcoming and memorable experience for athletes, officials and visitors from across the globe.
Responsibilities
- Carry out pre‑ and post‑event safety checks, ensuring compliance with safe working procedures.
- Greeting, assisting and directing visitors attending the event.
- Ensure no prohibited or restricted items are taken into the secured zones within the venues.
- Monitor visitor and crowd movements and behaviour to identify potential issues or incidents and take action as necessary.
- Maintain a visible and reassuring presence throughout the venue, whether indoors or outdoors, standing for extended periods.
Opportunities Beyond the Games
Opportunities to support our Events Team at Glasgow venues such as Hampden Park, Ibrox Stadium, Celtic Football Club, Scotstoun Stadium, SEC Armadillo, Scottish Event Campus, SWG3 and Edmiston House. Potential events include Scottish League Cup Games, Take That shows, TRNSMT, Metallica, Glasgow Summer Sessions, Calvin Harris and more.
Requirements
- Must be over 18 years old.
- Availability between 23rd July and 2nd August 2026, including early mornings and late evenings.
- A friendly, professional, and reliable attitude with a strong focus on great customer service.
- Confident communication skills and a smart, well‑presented appearance.
Benefits
- Competitive hourly rate £13.45 per hour.
- Holiday pay.
- Company pension scheme.
- Access to Perks at Work (discounts across retail, travel, fitness and more).
- WeCare wellbeing support (24/7 health, financial and lifestyle advice).
- Training and development opportunities.
- Ongoing opportunities at major events across Glasgow, Edinburgh and the UK.
Additional Information
Successful candidates interested in progression may complete the SIA Door Supervisor course.
Customer Care Steward - Commonwealth Games at Scottish Event Campus, Glasgow (8601) employer: G4S Secure Solutions (UK&I)
Contact Detail:
G4S Secure Solutions (UK&I) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Steward - Commonwealth Games at Scottish Event Campus, Glasgow (8601)
✨Tip Number 1
Get to know the event! Research the Commonwealth Games and the Scottish Event Campus. Understanding the vibe and what’s expected can help you stand out when you chat with potential employers.
✨Tip Number 2
Network like a pro! Connect with people in the industry, whether it’s through social media or at local events. You never know who might have the inside scoop on job openings or tips for landing that steward role.
✨Tip Number 3
Show off your customer service skills! When you get the chance to speak with recruiters or during interviews, share specific examples of how you’ve gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Care Steward - Commonwealth Games at Scottish Event Campus, Glasgow (8601)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about being part of the Commonwealth Games and creating memorable experiences for everyone involved.
Tailor Your Application: Make sure to customise your application to highlight relevant experience. If you've worked in similar roles or have skills that match the job description, shout about them! We love seeing how you can bring value to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Care Steward role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the SEC during the Commonwealth Games.
How to prepare for a job interview at G4S Secure Solutions (UK&I)
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Customer Care Steward. Familiarise yourself with the Commonwealth Games and the specific duties you'll be performing, like safety checks and visitor assistance. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing great customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations or complaints, as this will demonstrate your ability to maintain a friendly and professional attitude under pressure.
✨Dress to Impress
First impressions matter! Make sure you present yourself smartly and professionally for the interview. A well-groomed appearance not only shows respect for the interviewers but also reflects the standards expected at major events like the Commonwealth Games.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewers. Inquire about the training opportunities, the team culture, or what a typical day looks like during the event. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.