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- Tasks: Welcome visitors, manage security protocols, and provide excellent customer service.
- Company: Join G4S, a leading global security provider with a focus on community safety.
- Benefits: Enjoy competitive pay, annual leave, pension scheme, and employee discounts.
- Other info: Great career progression opportunities and comprehensive training provided.
- Why this job: Be the first point of contact, making a real difference in a dynamic environment.
- Qualifications: Must be 18+, with strong communication skills and attention to detail.
The predicted salary is between 26700 - 28000 £ per year.
Location: Belfast City Centre
Pay Rate: £13.45 per hour
Hours per week: 60 hours per week
Shift Pattern: 07.00-19.00
As a Security Receptionist at G4S, you'll be a key part of our security team ensuring that all visitors/clients are welcomed in a professional manner, ensuring the premises security whilst providing excellent customer service with a smile. You'll be the first person visitors meet on arrival, so this role is key to creating a professional and friendly atmosphere - from ensuring the reception area is presentable to handling queries efficiently.
We pride ourselves on delivering excellent customer service in a safe and secure environment. It's a varied role where no two days will be the same. You'll be handling incoming phone calls and managing the switchboard, liaising with clients, visitors, and staff. You'll be an integral part of the security operation, ensuring the correct protocols and procedures are adhered to, such as the issuing of visitor badges and site access, and dealing with any breaches or incidents as required.
With a keen eye for detail and a brilliant way with people, you could look forward to an interesting role with exciting career opportunities. With previous experience within a similar role, you will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge and attention to detail is also essential for this role. Strong communication skills are essential, with the ability to deal with difficult situations in a calm and effective way whilst demonstrating empathy and sensitivity.
Join G4S and you can also enjoy real career progression with a large international company. As the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.
Benefits:
- 20 days annual leave plus 8 bank holidays - subject to shift pattern and accrual
- Workplace Pension Scheme
- Great 4 Savings Employee Discount Scheme
- Progression, training and development opportunities
As this is a security role, we will require a Counter Terrorism Clearance, which we can support by sponsoring this for the successful candidate. In addition to this, our client would progress with SC Clearance.
G4S is an inclusive employer committed to equality of opportunity. As part of our recruitment process, we require a criminal record disclosure for all applicants. We believe in a fair chance for all; a criminal record will not necessarily bar you from employment. Every application is reviewed on its individual merits, ensuring a transparent and non-discriminatory process. All disclosures are handled with strict confidentiality.
To apply, please forward your CV via the APPLY Now button below.
Security Officer in Newtownabbey employer: G4S Northern Ireland
Contact Detail:
G4S Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Newtownabbey
✨Tip Number 1
First things first, make sure you know the company inside out. Research G4S and understand their values, mission, and what they look for in a Security Officer. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Security Receptionist, you'll be the face of the company. Role-play common scenarios with friends or family to get comfortable handling queries and difficult situations with a smile.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the G4S team. Good luck!
We think you need these skills to ace Security Officer in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Security Receptionist role. We want to see how your background aligns with our focus on customer service and security.
Showcase Your Communication Skills: Since strong communication is key for this position, include examples in your application that demonstrate your ability to handle difficult situations calmly and effectively. We love seeing how you connect with people!
Be Professional and Personable: Remember, you'll be the first point of contact for visitors. Use your application to convey your friendly and professional attitude. A smile goes a long way, even in writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you started on the path to joining our team at G4S!
How to prepare for a job interview at G4S Northern Ireland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Security Receptionist. Familiarise yourself with the key tasks like managing the switchboard, handling visitor queries, and ensuring security protocols are followed. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about creating a welcoming atmosphere, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you handled difficult customers or went above and beyond to ensure satisfaction. This will highlight your ability to maintain professionalism under pressure.
✨Demonstrate Your Communication Skills
Strong communication is crucial for a Security Receptionist. During the interview, practice clear and confident speaking. You might even want to role-play common scenarios, like dealing with an upset visitor or answering phone calls. This will show that you're not only a good communicator but also capable of handling challenging situations with ease.
✨Prepare for Security Protocol Questions
Expect questions related to security protocols and procedures, as these are vital in this role. Brush up on your knowledge of visitor management systems and emergency response procedures. Being able to discuss these topics will demonstrate your readiness to take on the responsibilities of the position.