At a Glance
- Tasks: Ensure safety and security at Tollymore Forest Park while providing excellent customer service.
- Company: Join G4S, a global leader in security services with a strong community focus.
- Benefits: Enjoy 5.6 weeks paid holiday, pension scheme, and career development opportunities.
- Other info: Dynamic work environment with clear pathways for growth and professional training.
- Why this job: Be part of a team that makes a real difference in community safety and visitor experience.
- Qualifications: Must have a valid SIA Door Supervisor license and strong interpersonal skills.
The predicted salary is between 28000 - 30000 € per year.
Location: Tollymore Forest Park, Newcastle
Hours of Work: 36 hours per week
Shift Pattern: 4 days on, 4 days off
Pay Rate: £13.45 per hour
Position Overview: We are seeking a professional, vigilant, and customer-focused individual to join the G4S team as a Security Officer at Tollymore Forest Park. The successful candidate will play a vital role in assisting our client to secure the site while ensuring an exceptional experience for all visitors. This role is ideal for a dedicated professional who thrives in a public-facing environment and maintains high security standards through excellence in customer service and proactive vigilance.
Key Responsibilities:
- Access Control & Site Security: Manage robust access controls for personnel and vehicles, ensuring all established security protocols are strictly followed.
- Patrols & Surveillance: Conduct regular patrols across the site to maintain perimeter integrity and provide a visible security presence.
- Customer Service Excellence: Act as a primary point of contact for visitors, providing professional 'meet and greet' services and building a positive rapport with all stakeholders.
- Vigilance & Risk Mitigation: Remain vigilant in identifying and mitigating potential security risks or breaches to ensure the safety of people and property.
- Communication & Reporting: Utilize strong verbal and written communication skills to deliver clear information and maintain accurate records of site activities or incidents.
- Incident Response: Respond promptly to alarms or security incidents, applying professional de-escalation and problem-solving skills as required.
Candidate Requirements:
- SIA License: Must hold a valid SIA Door Supervisor (DS) license.
- Interpersonal Skills: A 'great way with people' and a track record of customer service excellence.
- Communication: Strong reporting skills and the ability to communicate confidently with diverse clientele.
- Vigilance: A keen eye for detail and commitment to site security protocols.
- Teamwork: Proven ability to work collaboratively within a dedicated team environment.
Benefits:
- 5.6 weeks paid holiday per year (including bank holiday allowances).
- Workplace pension scheme and life assurance benefits.
- Access to the 'Great 4 Savings' employee discount scheme.
- Clear pathways for training, professional development, and career progression.
- Full uniform provided.
- Financial support for SIA license renewals.
You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards. Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don't worry - you will only need to complete them once.
To Apply: Please forward your CV via the APPLY Now button below.
Security Officer in Newry employer: G4S Northern Ireland
G4S, now part of Allied Universal, offers an exceptional work environment for Security Officers at Tollymore Forest Park, where you can enjoy a fulfilling role that combines security with outstanding customer service. With a commitment to employee growth through clear pathways for training and professional development, alongside generous benefits such as 5.6 weeks of paid holiday and a workplace pension scheme, G4S fosters a supportive culture that values teamwork and vigilance. Join us in a picturesque location where your contributions directly enhance the safety and experience of visitors in a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Newry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on G4S and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an exceptional experience for visitors, think of examples from your past where you've gone above and beyond for customers. Be ready to share these during your interview.
✨Tip Number 3
Show off your vigilance! Prepare to discuss how you've identified and mitigated risks in previous roles. This will demonstrate your proactive approach to security and your commitment to keeping people safe.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re serious about joining the G4S team. Don’t forget to follow up if you haven’t heard back after a week or so!
We think you need these skills to ace Security Officer in Newry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Security Officer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your customer service excellence and vigilance!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for security and how you can contribute to creating a safe environment at Tollymore Forest Park. Let us know why you’re the perfect fit for our team!
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so make sure to highlight your key skills and experiences without rambling on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get in touch with you. Plus, it shows you’re serious about joining our team at G4S!
How to prepare for a job interview at G4S Northern Ireland
✨Know Your Security Protocols
Before the interview, brush up on common security protocols and procedures. Being able to discuss how you would manage access control or respond to incidents will show that you're serious about the role and understand the importance of site security.
✨Showcase Your Customer Service Skills
Since this role involves a lot of public interaction, prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve built rapport with clients or handled difficult interactions smoothly.
✨Demonstrate Vigilance and Attention to Detail
During the interview, highlight your ability to remain vigilant and spot potential risks. You might want to share specific instances where your keen eye for detail helped prevent an issue or improved safety.
✨Practice Clear Communication
Strong communication skills are essential for this position. Practise articulating your thoughts clearly and confidently. You could even role-play common scenarios you might face as a Security Officer to showcase your problem-solving and de-escalation skills.
