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- Tasks: Assist customers with enquiries and manage confidential information in a dynamic office environment.
- Company: Join G4S, a leading global security company with a diverse team.
- Benefits: Enjoy 5.6 weeks paid holiday, enhanced overtime rates, and free uniform.
- Other info: Flexible hours with opportunities for progression and training.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Strong communication and IT skills; must hold a full clean UK driving licence.
The predicted salary is between 28 - 29 £ per hour.
Location: Various locations within a 30-mile radius
Type of Employment: Full-time
As a Mobile Admin Relief, you will be working within a dedicated and diverse team providing excellent standards of service in a busy, public-facing office environment. This role combines the responsibilities of a Customer Service Advisor and an Evidence Processing Administrator. You will help people with a wide variety of enquiries, support customers with their needs, and manage confidential items through effective systems.
THE BENEFITS
- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Enhanced Overtime Rate
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free parking in most locations
- Free uniform provided
Key Responsibilities:
- Assist with a wide variety of enquiries from the public and support customer needs.
- Record, log, and store information related to confidential items.
- Liaise with suppliers and internal contacts to facilitate the movement of confidential items.
- Ensure all records are kept up to date and accurate at all times.
- Provide support and guidance on the handling, storing, and transportation of confidential items.
- Commute to various locations within a 30-mile radius and work weekends and/or night shifts as required.
Training and Development:
You will benefit from our industry-leading training, which all our team members receive before their deployment. This training will help you develop skills and knowledge that you can carry forward throughout your working career. With ongoing support and development from your management team and colleagues, you will feel right at home at G4S.
The Ideal Candidate:
- Confident communicator, both written and verbally.
- Strong administrative and IT skills, with the ability to learn new bespoke software packages.
- Excellent attention to detail, with experience in updating records and writing reports.
- Ability to handle challenging situations or complex individuals.
- Flexible and willing to commute to various locations and work weekends and/or night shifts.
- Holds a Full Clean UK Driving License (including manual vehicles).
- Must live in a certain area (BETWEEN OMAGH AND CLOUGHER) to capture sites within a 30-mile radius.
- Able to provide a 5-year employment history and have the unrestricted right to work in the UK for screening purposes.
- A criminal record will not necessarily be a bar to obtaining a position.
Pay Scale: Please note this role is on a sliding pay scale depending on the role you are completing: £14.40 PH - £14.69 PH.
To Apply: Please forward your CV via the APPLY Now button below.
Mobile Admin Relief - Co Tyrone employer: G4S Northern Ireland
Contact Detail:
G4S Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Admin Relief - Co Tyrone
✨Tip Number 1
Get to know the company! Research G4S and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Mobile Admin Relief, you'll be dealing with a variety of enquiries. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the G4S team!
We think you need these skills to ace Mobile Admin Relief - Co Tyrone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Mobile Admin Relief role. Highlight your customer service experience and any admin skills you have, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've handled enquiries or managed confidential information in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with the public.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at G4S Northern Ireland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mobile Admin Relief. Familiarise yourself with customer service principles and evidence processing tasks, as these will be key topics during your discussion.
✨Showcase Your Communication Skills
As a confident communicator, practice articulating your thoughts clearly. Prepare examples of how you've effectively handled enquiries or challenging situations in the past, as this will demonstrate your ability to support customers and manage confidential information.
✨Highlight Your Attention to Detail
Since accuracy is crucial in this role, be ready to discuss your experience with record-keeping and report writing. Bring up specific instances where your attention to detail made a difference, especially in administrative tasks.
✨Demonstrate Flexibility and Commitment
Given the need to commute and work varied shifts, express your willingness to adapt. Share any previous experiences that showcase your flexibility and commitment to meeting the needs of your employer and customers.