At a Glance
- Tasks: Assist customers with enquiries and manage confidential items in a dynamic office environment.
- Company: Join G4S, a leading global security company with a diverse team.
- Benefits: Enjoy 5.6 weeks paid holiday, enhanced overtime, and a workplace pension scheme.
- Other info: Flexible hours with opportunities for progression and training.
- Why this job: Make a real difference while developing valuable skills in a supportive environment.
- Qualifications: Strong communication and IT skills; must hold a Full Clean UK Driving License.
The predicted salary is between 14.4 - 14.4 £ per hour.
Location: Various locations within a 30-mile radius
Type of Employment: Full-time
As a Mobile Admin Relief, you will be working within a dedicated and diverse team providing excellent standards of service in a busy, public-facing office environment. This role combines the responsibilities of a Customer Service Advisor and an Evidence Processing Administrator. You will help people with a wide variety of enquiries, support customers with their needs, and manage confidential items through effective systems.
THE BENEFITS
- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Enhanced Overtime Rate
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free parking in most locations
- Free uniform provided
Key Responsibilities:
- Assist with a wide variety of enquiries from the public and support customer needs.
- Record, log, and store information related to confidential items.
- Liaise with suppliers and internal contacts to facilitate the movement of confidential items.
- Ensure all records are kept up to date and accurate at all times.
- Provide support and guidance on the handling, storing, and transportation of confidential items.
- Commute to various locations within a 30-mile radius and work weekends and/or night shifts as required.
Training and Development:
You will benefit from our industry-leading training, which all our team members receive before their deployment. This training will help you develop skills and knowledge that you can carry forward throughout your working career. With ongoing support and development from your management team and colleagues, you will feel right at home at G4S.
The Ideal Candidate:
- Confident communicator, both written and verbally.
- Strong administrative and IT skills, with the ability to learn new bespoke software packages.
- Excellent attention to detail, with experience in updating records and writing reports.
- Ability to handle challenging situations or complex individuals.
- Flexible and willing to commute to various locations and work weekends and/or night shifts.
- Holds a Full Clean UK Driving License (including manual vehicles).
- Must live in a certain area (BETWEEN DUNGANNON AND ARMAGH) to capture sites within a 30-mile radius.
- Able to provide a 5-year employment history and have the unrestricted right to work in the UK for screening purposes.
- A criminal record will not necessarily be a bar to obtaining a position.
Pay Scale: Please note this role is on a sliding pay scale depending on the role you are completing: £14.40 PH - £14.69 PH.
THE COMPANY
G4S has a unique global footprint with operations across more than 80 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. With revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive.
Our values are core to shaping the culture of our organisation, helping to guide, unite, differentiate and sustain us. They are integral to everything we do: We act with INTEGRITY AND RESPECT. We are passionate about SAFETY, SECURITY AND SERVICE EXCELLENCE. We achieve this through INNOVATION AND TEAMWORK.
If you would like any further information on this job or the recruitment process, please contact us. Don't waste any more time - apply today! G4S is an inclusive employer committed to equality of opportunity. As part of our recruitment process, we require a criminal record disclosure for all applicants. We believe in a fair chance for all; a criminal record will not necessarily bar you from employment. Every application is reviewed on its individual merits, ensuring a transparent and non-discriminatory process. All disclosures are handled with strict confidentiality.
To request a full copy of our Recruitment of Ex-Offenders Policy, please contact us. You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards. Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don't worry - you will only need to complete them once.
To Apply: Please forward your CV via the APPLY Now button below.
Mobile Admin Relief - Co Armagh employer: G4S Northern Ireland
G4S is an exceptional employer that prioritises employee well-being and development, offering a comprehensive benefits package including generous holiday entitlement, enhanced overtime rates, and a contributory healthcare scheme. With a strong focus on training and career progression, employees are supported in their growth within a diverse and inclusive work culture, all while contributing to the vital mission of keeping communities safe across various locations in Co Armagh.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Admin Relief - Co Armagh
✨Tip Number 1
Get to know the company! Research G4S and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Mobile Admin Relief, you'll be dealing with a variety of enquiries. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the G4S team. So, what are you waiting for? Get that application in!
We think you need these skills to ace Mobile Admin Relief - Co Armagh
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Mobile Admin Relief and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, it's super important to highlight your communication skills. Use clear and concise language in your CV and cover letter, and don’t forget to mention any relevant experience you have in customer service.
Be Detail-Oriented:Attention to detail is key in this role, especially when handling confidential items. Make sure your application is free from typos and errors. You might even want to ask a friend to give it a once-over before you hit send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at G4S!
How to prepare for a job interview at G4S Northern Ireland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mobile Admin Relief. Familiarise yourself with customer service principles and evidence processing tasks, as you'll be expected to handle a variety of enquiries and manage confidential items.
✨Show Off Your Communication Skills
As a confident communicator, both written and verbally, it's crucial to demonstrate this during your interview. Prepare examples of how you've effectively communicated in challenging situations or with complex individuals, as this will showcase your ability to handle the demands of the role.
✨Highlight Your Attention to Detail
Given the importance of accuracy in record-keeping and report writing for this position, be ready to discuss your experience with administrative tasks. Bring up specific instances where your attention to detail made a difference, whether it was in updating records or managing confidential information.
✨Be Ready to Discuss Flexibility
Since the role requires commuting to various locations and working weekends or night shifts, be prepared to talk about your flexibility. Share any previous experiences that demonstrate your willingness to adapt to different schedules and environments, which is key for this job.
