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- Tasks: Assist customers with enquiries and manage confidential information in a dynamic office environment.
- Company: Join G4S, a leading global security company with a diverse team.
- Benefits: Enjoy 5.6 weeks paid holiday, enhanced overtime rates, and free uniform.
- Other info: Flexible hours with opportunities for training and career progression.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication and IT skills; must hold a full UK driving licence.
The predicted salary is between 29952 - 30500 £ per year.
Location: Various locations within a 30-mile radius
Type of Employment: Full-time
As a Mobile Admin Relief, you will be working within a dedicated and diverse team providing excellent standards of service in a busy, public-facing office environment. This role combines the responsibilities of a Customer Service Advisor and an Evidence Processing Administrator. You will help people with a wide variety of enquiries, support customers with their needs, and manage confidential items through effective systems.
THE BENEFITS
- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Enhanced Overtime Rate
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free parking in most locations
- Free uniform provided
Key Responsibilities:
- Assist with a wide variety of enquiries from the public and support customer needs.
- Record, log, and store information related to confidential items.
- Liaise with suppliers and internal contacts to facilitate the movement of confidential items.
- Ensure all records are kept up to date and accurate at all times.
- Provide support and guidance on the handling, storing, and transportation of confidential items.
- Commute to various locations within a 30-mile radius and work weekends and/or night shifts as required.
Training and Development:
You will benefit from our industry-leading training, which all our team members receive before their deployment. This training will help you develop skills and knowledge that you can carry forward throughout your working career. With ongoing support and development from your management team and colleagues, you will feel right at home at G4S.
The Ideal Candidate:
- Confident communicator, both written and verbally.
- Strong administrative and IT skills, with the ability to learn new bespoke software packages.
- Excellent attention to detail, with experience in updating records and writing reports.
- Ability to handle challenging situations or complex individuals.
- Flexible and willing to commute to various locations and work weekends and/or night shifts.
- Holds a Full Clean UK Driving License (including manual vehicles).
- Must live in a certain area (BANBRIDGE AREA) to capture sites within a 30-mile radius.
- Able to provide a 5-year employment history and have the unrestricted right to work in the UK for screening purposes.
- A criminal record will not necessarily be a bar to obtaining a position.
Pay Scale:
Please note this role is on a sliding pay scale depending on the role you are completing: £14.40 PH - £14.69 PH.
THE COMPANY
G4S has a unique global footprint with operations across more than 80 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. With revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. Our values are core to shaping the culture of our organisation, helping to guide, unite, differentiate and sustain us. They are integral to everything we do: We act with INTEGRITY AND RESPECT. We are passionate about SAFETY, SECURITY AND SERVICE EXCELLENCE. We achieve this through INNOVATION AND TEAMWORK.
If you would like any further information on this job or the recruitment process, please contact us. Don't waste any more time - apply today! G4S is an inclusive employer committed to equality of opportunity. As part of our recruitment process, we require a criminal record disclosure for all applicants. We believe in a fair chance for all; a criminal record will not necessarily bar you from employment. Every application is reviewed on its individual merits, ensuring a transparent and non-discriminatory process. All disclosures are handled with strict confidentiality.
To request a full copy of our Recruitment of Ex-Offenders Policy, please contact us. You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards. Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don't worry - you will only need to complete them once.
In 2021, G4S, a London-based global security company, was acquired by Allied Universal, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal's footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today's world. Allied Universal is There for you.
To Apply Please forward your CV via the APPLY Now button below.
Mobile Admin Relief - Banbridge Area employer: G4S Northern Ireland
Contact Detail:
G4S Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Admin Relief - Banbridge Area
✨Tip Number 1
Get to know the company! Research G4S and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Mobile Admin Relief, you'll be dealing with a variety of enquiries. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and might even lead to a referral, which can make all the difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the G4S team!
We think you need these skills to ace Mobile Admin Relief - Banbridge Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Mobile Admin Relief role. Highlight your customer service experience and any admin skills you have, as these are key for us.
Show Off Your Communication Skills: Since this role requires confident communication, both written and verbally, don’t shy away from showcasing your ability to convey information clearly in your application. We want to see how you can engage with customers effectively!
Be Detail-Oriented: Attention to detail is crucial for managing confidential items and keeping records accurate. Use your application to demonstrate how you've successfully managed details in past roles or projects.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at G4S Northern Ireland
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mobile Admin Relief. Familiarise yourself with customer service principles and evidence processing tasks, as these will be key topics during your discussion.
✨Showcase Your Communication Skills
As a confident communicator, practice articulating your thoughts clearly. Prepare examples of how you've effectively handled enquiries or challenging situations in the past, as this will demonstrate your ability to support customers and manage confidential information.
✨Highlight Your Attention to Detail
Since accuracy is crucial in this role, be ready to discuss your experience with record-keeping and report writing. Bring up specific instances where your attention to detail made a difference, whether in previous jobs or during training.
✨Be Ready for Flexibility Questions
Given the need to commute and work varied shifts, prepare to discuss your flexibility. Share your willingness to adapt to different locations and schedules, and mention any relevant experiences that showcase your ability to thrive in dynamic environments.