At a Glance
- Tasks: Ensure safety and security at Tollymore Forest Park while providing excellent customer service.
- Company: Join G4S, a global leader in security services with a strong community focus.
- Benefits: Enjoy 5.6 weeks paid holiday, pension scheme, and career development opportunities.
- Other info: Dynamic work environment with clear pathways for growth and professional development.
- Why this job: Be part of a team that makes a real difference in community safety and visitor experience.
- Qualifications: Must have an SIA Door Supervisor license and strong interpersonal skills.
The predicted salary is between 28000 - 29000 € per year.
Location: Tollymore Forest Park, Newcastle
Hours of Work: 36 hours per week
Shift Pattern: 4 days on, 4 days off
Pay Rate: £13.45 per hour
Position Overview: We are seeking a professional, vigilant, and customer-focused individual to join the G4S team as a Security Officer at Tollymore Forest Park. The successful candidate will play a vital role in assisting our client to secure the site while ensuring an exceptional experience for all visitors. This role is ideal for a dedicated professional who thrives in a public-facing environment and maintains high security standards through excellence in customer service and proactive vigilance.
Key Responsibilities:
- Access Control & Site Security: Manage robust access controls for personnel and vehicles, ensuring all established security protocols are strictly followed.
- Patrols & Surveillance: Conduct regular patrols across the site to maintain perimeter integrity and provide a visible security presence.
- Customer Service Excellence: Act as a primary point of contact for visitors, providing professional "meet and greet" services and building a positive rapport with all stakeholders.
- Vigilance & Risk Mitigation: Remain vigilant in identifying and mitigating potential security risks or breaches to ensure the safety of people and property.
- Communication & Reporting: Utilize strong verbal and written communication skills to deliver clear information and maintain accurate records of site activities or incidents.
- Incident Response: Respond promptly to alarms or security incidents, applying professional de-escalation and problem-solving skills as required.
Candidate Requirements:
- SIA License: Must hold a valid SIA Door Supervisor (DS) license.
- Interpersonal Skills: A "great way with people" and a track record of customer service excellence.
- Communication: Strong reporting skills and the ability to communicate confidently with diverse clientele.
- Vigilance: A keen eye for detail and commitment to site security protocols.
- Teamwork: Proven ability to work collaboratively within a dedicated team environment.
Benefits:
- 5.6 weeks paid holiday per year (including bank holiday allowances).
- Workplace pension scheme and life assurance benefits.
- Access to the "Great 4 Savings" employee discount scheme.
- Clear pathways for training, professional development, and career progression.
- Full uniform provided.
- Financial support for SIA license renewals.
You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards. Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.
Security Officer in Newcastle employer: G4S Global
G4S, now part of Allied Universal, offers an exceptional work environment for Security Officers at Tollymore Forest Park, where employee well-being is prioritised through competitive pay, generous holiday allowances, and a supportive workplace culture. With clear pathways for professional development and access to a range of employee benefits, including financial support for SIA license renewals and a comprehensive pension scheme, this role provides a meaningful opportunity to contribute to community safety while enjoying a balanced work-life schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Newcastle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on G4S and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an exceptional experience for visitors, think of examples from your past where you've gone above and beyond for customers. Be ready to share these during your interview.
✨Tip Number 3
Show off your vigilance! Prepare to discuss how you've identified and mitigated risks in previous roles. This will demonstrate your proactive approach to security and your commitment to keeping people safe.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re serious about joining the G4S team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Security Officer in Newcastle
Some tips for your application 🫡
Show Off Your Customer Service Skills:Since this role is all about providing a great experience for visitors, make sure to highlight your customer service skills in your application. We want to see how you've gone above and beyond to help others in previous roles!
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the Security Officer position.
Highlight Your Vigilance:This job requires a keen eye for detail, so don’t forget to mention any experiences where you’ve had to be particularly vigilant or proactive in identifying risks. We love candidates who take security seriously!
Apply Through Our Website:Make sure to complete your application through our website. It’s the easiest way for us to receive your details, and one of our recruiters will be in touch to guide you through the next steps. We can’t wait to hear from you!
How to prepare for a job interview at G4S Global
✨Know Your Security Protocols
Familiarise yourself with the key security protocols relevant to the role. Understand access control measures and how to conduct effective patrols. This will show your commitment to maintaining high security standards.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to build rapport with visitors, as this is crucial for a Security Officer at Tollymore Forest Park.
✨Demonstrate Vigilance and Attention to Detail
Be ready to discuss situations where your vigilance helped identify or mitigate risks. Use specific examples to illustrate your keen eye for detail and proactive approach to security.
✨Practice Clear Communication
Since strong communication skills are essential, practice articulating your thoughts clearly. Prepare to explain how you would report incidents and interact with diverse clientele effectively.
