At a Glance
- Tasks: Monitor security systems and support G4S operations to ensure safety and efficiency.
- Company: Join G4S, the world's largest secure solutions company and a top UK employer.
- Benefits: Enjoy competitive salary, up to five weeks holiday, and 24/7 health support.
- Other info: Diverse and inclusive workplace with excellent training and career progression opportunities.
- Why this job: Be part of a tight-knit team making a real impact in security management.
- Qualifications: Strong communication skills and integrity are essential; security knowledge is a plus.
The predicted salary is between 36000 - 60000 £ per year.
G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain's top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval, and merchant services. As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation.
Main Purpose of Job
Join G4S as a NCC Controller in the National Control Centre and you will become part of a well‑trained, tight‑knit team providing an essential monitoring service to all G4S operational staff, and you will also earn a great salary and excellent benefits. Your primary responsibility will be the protection of company employees' cash holding facilities and to monitor CVIT vehicles across the UK and Ireland, and you will need to be confident working to stringent procedures designed to ensure that our service remains superior and that our customer requirements are met with optimum efficiency.
Key Tasks & Responsibilities
- To monitor the NCC security systems to ensure that all alerts are dealt with professionally and effectively.
- To support the G4S operational network to ensure that services are provided in a timely and effective manner.
- To protect the overall assets of the G4S group of companies and staff where required.
- To provide a customer‑focused service.
- To have a full understanding of vehicle operating systems and procedures.
- To understand the requirements of alarm monitoring in line with national ACPO requirements.
- To have a full understanding of all procedures and processes relating to tiger kidnap for ransom and extortion procedures, including international escalation.
- To support fellow members of staff and provide advice and mentoring where appropriate.
- To provide all users and customers of the NCC with a customer‑focused service.
- To ensure that all breaches of the company's procedures are documented and referred to the relevant body in accordance with NCC and company guidelines.
- To ensure that the required response and coordination to all alarms and active monitoring.
- To continuously identify areas of risk and suggest methods of improving company and NCC processes and procedures.
- To ensure adherence to operational procedures in order to maintain compliance to ISO 9002 / BS 5979 standards.
- To carry out all tasks with integrity and honesty.
- Undertake other duties that may reasonably be assigned to you by your line manager or the business.
Person Specification
The Ideal Candidate (Essential / desirable)
- Knowledge of relevant systems and how they integrate within the business operation (D)
- Good knowledge of the security industry regulation, operating practices and technology (D)
- Good oral / written communication skills (E)
- Good relationship building skills (E)
- Self‑disciplined with a high level of integrity (E)
We provide all the training and support to help you progress as a key member of a world‑class team. In addition, we offer up to five weeks paid holiday, paid overtime, pension scheme, life assurance, free uniform and We Care – 24 / 7 access to online GP, mental health support and virtual wellbeing.
Security Criteria
You must be able to pass a criminal record check as well as a personal credit and ID check. You must also have a 5‑year employment / unemployment / educational history that we can check and verify. You will need to be prepared to undergo airport‑style searches when entering and leaving our premises and be comfortable working within a secure and confined environment. An SIA licence would be beneficial. You will be subject to a medical review which may include a medical assessment with an occupational health practitioner.
G4S Cash Solutions (UK) Ltd is committed to creating a diverse and inclusive environment where all employees feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer. We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process please do not hesitate to contact us.
If this opportunity is of interest then we want to hear from you. Please click the Apply button to submit your formal application.
NCC Controller employer: G4S Global
G4S, now part of Allied Universal, is renowned for its commitment to employee development and a supportive work culture, making it one of Britain's top employers. As an NCC Controller, you will benefit from comprehensive training, competitive salaries, and a range of perks including up to five weeks paid holiday and 24/7 access to mental health support, all while being part of a diverse team dedicated to safeguarding communities across the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land NCC Controller
✨Tip Number 1
Network like a pro! Reach out to current or former G4S employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the NCC Controller role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by understanding G4S's core values and services. Familiarise yourself with their cash management solutions and how they operate. This will show your genuine interest and help you stand out as a candidate who’s ready to contribute from day one.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to risk management and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experience clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the G4S team. Good luck, and we can’t wait to see you shine!
We think you need these skills to ace NCC Controller
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the NCC Controller role. We want to see how you fit into our team, so don’t hold back on showcasing your strengths!
Showcase Your Communication Skills:Since good oral and written communication skills are essential for this role, make sure your application reflects that. Use clear language and structure your thoughts well – it’ll show us you can communicate effectively!
Highlight Your Integrity:Integrity is key in our line of work. Share examples from your past experiences where you demonstrated honesty and responsibility. We’re looking for candidates who align with our values and can uphold them in their role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at G4S Global
✨Know Your Stuff
Make sure you have a solid understanding of G4S's operations, especially in cash management and security protocols. Familiarise yourself with the specific systems and procedures mentioned in the job description, as this will show your genuine interest and preparedness.
✨Showcase Your Communication Skills
As an NCC Controller, you'll need to communicate effectively with both colleagues and customers. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully communicated in past roles, especially in high-pressure situations.
✨Demonstrate Risk Management Awareness
Since risk management is a key part of the role, be ready to discuss how you identify and manage risks. Think of specific instances where you've had to assess risks and implement controls, and be prepared to share these during your interview.
✨Emphasise Teamwork and Support
G4S values collaboration and support among team members. Be prepared to talk about your experience working in teams, how you’ve mentored others, or how you’ve contributed to a positive team environment. This will highlight your fit within their tight-knit culture.
