At a Glance
- Tasks: Assist customers with enquiries and manage confidential information in a dynamic office environment.
- Company: Join G4S, a leading global security company with a strong community focus.
- Benefits: Enjoy 5.6 weeks paid holiday, enhanced overtime rates, and a workplace pension scheme.
- Other info: Flexible hours with opportunities for progression and ongoing training.
- Why this job: Make a difference by providing excellent service while developing valuable skills.
- Qualifications: Strong communication and IT skills, with a full clean UK driving licence required.
The predicted salary is between 29900 - 30500 £ per year.
Mobile Admin Relief Location: Various locations within a 30-mile radius
Type of Employment: Full-time
As a Mobile Admin Relief, you will be working within a dedicated and diverse team providing excellent standards of service in a busy, public-facing office environment. This role combines the responsibilities of a Customer Service Advisor and an Evidence Processing Administrator. You will help people with a wide variety of enquiries, support customers with their needs, and manage confidential items through effective systems.
THE BENEFITS
- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
- Enhanced Overtime Rate
- Workplace pension scheme
- Life assurance benefit
- Financial support for SIA Licence & renewal
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Progression, training & development opportunities
- Refer a friend scheme
- Free parking in most locations
- Free uniform provided
Key Responsibilities:
- Assist with a wide variety of enquiries from the public and support customer needs.
- Record, log, and store information related to confidential items.
- Liaise with suppliers and internal contacts to facilitate the movement of confidential items.
- Ensure all records are kept up to date and accurate at all times.
- Provide support and guidance on the handling, storing, and transportation of confidential items.
- Commute to various locations within a 30-mile radius and work weekends and/or night shifts as required.
Training and Development:
You will benefit from our industry-leading training, which all our team members receive before their deployment. This training will help you develop skills and knowledge that you can carry forward throughout your working career. With ongoing support and development from your management team and colleagues, you will feel right at home at G4S.
The Ideal Candidate:
- Confident communicator, both written and verbally.
- Strong administrative and IT skills, with the ability to learn new bespoke software packages.
- Excellent attention to detail, with experience in updating records and writing reports.
- Ability to handle challenging situations or complex individuals.
- Flexible and willing to commute to various locations and work weekends and/or night shifts.
- Holds a Full Clean UK Driving License (including manual vehicles).
- Must live in a certain area (NORTH BELFAST) to capture sites within a 30-mile radius.
- Able to provide a 5-year employment history and have the unrestricted right to work in the UK for screening purposes.
- A criminal record will not necessarily be a bar to obtaining a position.
Pay Scale: Please note this role is on a sliding pay scale depending on the role you are completing: £14.40 PH - £14.69 PH.
THE COMPANY
G4S has a unique global footprint with operations across more than 80 countries. We have a truly global business with large established market positions in developed markets and outstanding positions in fast growing emerging markets. Through the company’s vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. With revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. Our values are core to shaping the culture of our organisation, helping to guide, unite, differentiate and sustain us. They are integral to everything we do: We act with INTEGRITY AND RESPECT. We are passionate about SAFETY, SECURITY AND SERVICE EXCELLENCE. We achieve this through INNOVATION AND TEAMWORK.
If you would like any further information on this job or the recruitment process, please contact us at recruitmentni@uk.g4s.com. Don’t waste anymore time - apply today! You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards. Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.
Mobile Admin Relief - Belfast Area employer: G4S Global
Contact Detail:
G4S Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Admin Relief - Belfast Area
✨Tip Number 1
Get to know the company! Research G4S and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Mobile Admin Relief, you'll be dealing with a variety of enquiries. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Be flexible and ready to adapt. The job requires commuting to various locations and working different shifts. Highlight your willingness to be flexible during interviews to show you're the right fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the job. Don’t wait – get your application in today!
We think you need these skills to ace Mobile Admin Relief - Belfast Area
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the job description. Focus on your customer service experience and any admin skills that relate to the Mobile Admin Relief role.
Attention to Detail: Double-check your application for any typos or errors. We value accuracy and attention to detail, especially since you'll be handling confidential information. A polished application shows you care!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it keeps everything nice and organised on our end.
How to prepare for a job interview at G4S Global
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mobile Admin Relief. Familiarise yourself with customer service principles and evidence processing tasks, as these will be key topics during your discussion.
✨Showcase Your Communication Skills
As a confident communicator, practice articulating your thoughts clearly. Prepare examples of how you've effectively handled enquiries or challenging situations in the past, as this will demonstrate your ability to support customers and manage confidential information.
✨Highlight Your Attention to Detail
Since accuracy is crucial in this role, come prepared with specific instances where your attention to detail made a difference. Whether it’s updating records or managing confidential items, showing that you can maintain high standards will impress your interviewers.
✨Be Ready for Flexibility Questions
Given the need to commute and work various shifts, be ready to discuss your flexibility. Share your willingness to adapt to different locations and schedules, as this shows you're committed to meeting the demands of the job.