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- Tasks: Support and rehabilitate prisoners while ensuring a safe environment.
- Company: Join G4S, a leader in security and rehabilitation.
- Benefits: Competitive salary, pension, extensive training, and generous annual leave.
- Why this job: Make a real difference in people's lives and help them reintegrate into society.
- Qualifications: No specific qualifications needed, just strong communication and resilience.
- Other info: Inclusive workplace with clear career advancement opportunities.
The predicted salary is between 30000 - 34000 ÂŁ per year.
Overview
PRISON CUSTODY OFFICER
Location: HMP & YOI Parc, Bridgend, CF35 6AP
Contract: Permanent, Full Time (40 hours per week with various shifts)
Starting Salary: ÂŁ30,267.00
- After 1 year’s service: £31,036.50
- After 3 years’ service: £32,319.00
- After 5 years’ service: £33,858.00
Upon successful completion of your first 12 months’ service and final probation, you will receive a £1,000 bonus*
Benefits: Company Pension, annual leave entitlement of 264 hours per year including Bank Holidays, free on-site parking, staff canteen, free uniform, access to High Street Shop discounts and extensive training and development.
Note: The original text contained a disclaimer with “*” regarding the bonus. The content has been preserved exactly as stated.
About the role
We are looking for Prison Custody Officers (PCOs) who are excellent communicators, resilient, and good listeners. PCOs are essential to the effective operation of our prisons. We welcome applications from all backgrounds as long as you have integrity, resilience, and strong communication skills. No specific qualifications or experience are needed.
The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment.
Our Philosophy
Our prisons aim to rehabilitate offenders and prepare them for reintegration into society. We strive to normalise prison conditions and create a safe environment for both staff and prisoners.
Responsibilities
- You will ensure that prisoners are treated with dignity and respect while maintaining a safe and secure environment.
- You will play a key role in providing structure and routine, ensuring prisoners attend work and education, and follow the prison regime.
- Completing paperwork and reports
- Maintaining restrictions on prisoners\’ liberty while protecting their rights
- Ensuring prisoners receive their regime and privileges
- Reducing risks to security
- Controlling incidents and emergencies, which may include using Control and Restraint and Body Worn Video Cameras
- Promoting a rehabilitative culture and teamwork
- Challenging poor behaviour and promoting positive behaviour
- Encouraging prisoners to participate in purposeful activity and address their offending behaviour
- Responding to substance misuse
- Providing first aid, such as CPR
- Assessing risk and vulnerability of prisoners and referring them to social care if needed
- Assisting prisoners with neurodiverse needs
- Assessing healthcare needs in an emergency
- Holding weekly one-on-one sessions for vulnerable prisoners
- Conducting welfare checks
- Assessing risk of self-harm or suicide
- Supporting prisoners\’ mental wellbeing
- Training and Development
We provide comprehensive training for 10 weeks, including Control & Restraint, First Aid, Interpersonal skills, and Health & Safety. We also have a Development Pathway for career advancement. The Development Pathway provides clear career development from Prison Custody Officer through to middle manager.
Equality and Diversity
We encourage applications from all backgrounds and are a fully inclusive employer. We are happy to discuss any reasonable adjustments.
Safeguarding
G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Our Team
Our team makes a real difference and we encourage new ways of working to improve safety and better support prisoners. You will find a secure, friendly, and professional working environment with all the support and training you need to build a successful career.
Additional Information
We encourage applications from Welsh-speaking candidates. These vacancies are subject to a 5-year checkable history and strict vetting standards. You must be eligible to work in the UK.
*The ÂŁ1,000 bonus will be paid in your salary upon completion of your first 12 months service and providing you have successfully completed your probationary period.
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Prison Custody Officer employer: G4S Care and Rehabilitation Services
Contact Detail:
G4S Care and Rehabilitation Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Custody Officer
✨Tip Number 1
Network like a pro! Reach out to current or former Prison Custody Officers on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for you. This can give you insider knowledge and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about scenarios where you've demonstrated resilience and strong communication skills. We want you to show how you can handle challenging situations with dignity and respect.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help convey your seriousness about the role and your respect for the environment you'll be working in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team and contributing to a rehabilitative culture.
We think you need these skills to ace Prison Custody Officer
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application: Make sure to align your skills and experiences with the job description. Highlight how your communication skills and resilience make you a great fit for the role of a Prison Custody Officer.
Show Your Commitment: Express your passion for rehabilitation and supporting individuals in their journey. We value integrity and a genuine desire to help others, so make sure to convey that in your application.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at G4S Care and Rehabilitation Services
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Prison Custody Officer. Familiarise yourself with the key duties like maintaining safety, promoting rehabilitation, and supporting prisoners' wellbeing. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a PCO, strong communication is crucial. During the interview, demonstrate your ability to listen actively and respond thoughtfully. You might be asked about how you would handle difficult conversations or conflicts, so prepare examples from your past experiences where you've successfully communicated under pressure.
✨Emphasise Resilience and Integrity
The role requires a high level of resilience and integrity. Be ready to discuss situations where you've faced challenges and how you overcame them. Highlight your commitment to treating individuals with dignity and respect, as this aligns with the prison's philosophy of rehabilitation.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and judgement. Think about potential situations you might encounter as a PCO, such as managing a crisis or supporting a vulnerable prisoner. Practising your responses can help you articulate your thought process clearly during the interview.