At a Glance
- Tasks: Convert enquiries into instructions and deliver an outstanding client onboarding journey.
- Company: Innovative legal business transforming the conveyancing experience with AI.
- Benefits: Competitive salary, hybrid working, and modern Central London offices.
- Other info: Join a collaborative, high-growth environment at the forefront of legal innovation.
- Why this job: Be the first point of contact and make a real impact in clients' lives.
- Qualifications: Strong communication skills and interest in legal technology.
The predicted salary is between 31500 - 38500 Β£ per year.
Join an innovative legal business transforming the conveyancing experience through cutting-edge AI and exceptional client service. We're looking for an ambitious Paralegal to play a key role in converting enquiries into instructions and delivering an outstanding client onboarding journey. You'll be the first point of contact for prospective clients, preparing quotes, answering questions, managing follow-ups and giving people the confidence to trust us with one of the biggest transactions of their lives.
What you'll do:
- Prepare and issue conveyancing quotes
- Follow up with prospective clients and convert enquiries into instructions
- Answer client queries in a clear, professional and approachable manner
- Manage the onboarding pipeline and keep matters progressing
- Support reporting and provide feedback to improve processes and client experience
What we're looking for:
- Strong communication and relationship-building skills
- Confident, proactive and commercially minded
- Highly organised with excellent attention to detail
- Professional, intelligent and customer-focused
- An interest in legal technology and AI
Ideal background:
- Paralegal, legal assistant or conveyancing experience
- Property, estate agency, sales or customer service experience
- Experience working in a fast-paced environment
What's on offer?
- Competitive salary
- Hybrid working
- Modern Central London offices
- Collaborative, high-growth environment
- Opportunity to work at the forefront of AI and legal innovation
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