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For Companies At a Glance
- Tasks: Manage client relationships and drive revenue through upselling and cross-selling G2 solutions.
- Company: Join G2, the largest software marketplace, dedicated to authenticity and meaningful work.
- Benefits: Enjoy flexible work, unlimited PTO, and generous parental leave.
- Why this job: Be part of a vibrant team that values diversity and personal growth while making an impact.
- Qualifications: 2-4 years in B2B sales or account management with a proven track record.
- Other info: G2 promotes inclusivity and welcomes applicants from all backgrounds.
The predicted salary is between 28800 - 48000 £ per year.
About G2 - Our People
G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs). Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak. We support our employees by offering generous benefits, such as flexible work, ample parental leave, and unlimited PTO.
About G2 - The Company
When you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 5.5 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. G2 is going through exciting growth! We’ve recently secured our Series D funding of $157 million, which will further allow us to grow and develop our product and people.
About The Role
The Account Manager will be responsible for maintaining long-term relationships with our customers by providing them with solutions to meet their financial and service-oriented goals. You will lead all multi-threading activities and renewals by helping clients understand how G2’s solutions help marketing and sales teams build their brand & generate demand for their products.
What you'll do:
- Lead the renewal process with existing clients for upsell and cross selling
- Drive revenue by understanding & aligning G2 solutions to your client’s objectives
- Negotiate contracts and close agreements to maximize profits
- Create comprehensive sales plans that align G2 solutions with the specific objectives and growth strategies of each assigned client.
- Drive revenue through your book of business to ensure you deliver against customers' key performance metrics, with a strong emphasis on retention and growing your book of business to exceed goals
- Prospect and unlock expansion revenue by educating contacts about how G2’s Marketing Solutions can help grow their business.
- Maintain existing clients through proactive outreach and relationship building
- Build trust with key accounts and customer stakeholders.
- Develop and deliver concise sales presentations that integrate G2 into client strategies, both online and in-person.
- Manage a portfolio of accounts with an emphasis on multi-threading and prospecting into new teams to sell G2’s full suite of products
- Build and maintain your expertise in marketing strategy, planning, and tactics, including Account-Based Marketing (ABM), ROI methodologies, and Marketing Technology (MarTech) solutions.
- Support onboarding, handoff and maintenance calls to ensure successful and long lasting partnership
- Work closely with Marketing, Sales, Product, Partnerships, and Customer Success teams to ensure a seamless and holistic approach to client engagement and satisfaction.
- Advocate and support your customers through partnering with the appropriate internal resources: Customer Success Managers, Solutions Consultants, Customer Support, and the G2 Research Team to provide a world-class customer experience
Qualifications:
- 2-4 years of quota carrying sales or account management experience in a B2B environment
- A proven track record of high performance, and experience exceeding sales targets
- Experience running a full-cycle SaaS renewal process alone, including proven success with cross-sell and upsell.
- Experience presenting ideas, influencing decisions, and building strong executive-level relationships with c-level professionals
- Outstanding presentation and communication skills
- Ability to build rapport and collaborate with others within the company and externally
- Understanding of negotiation techniques and the ability to handle negotiations with a client-focused mindset
- The ability to learn quickly and work independently in a fast-paced environment
Our Commitment to Inclusivity and Diversity
At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status.
Associate Account Manager, Mid-market employer: g2
Contact Detail:
g2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Account Manager, Mid-market
✨Tip Number 1
Familiarise yourself with G2's products and services. Understanding how G2’s solutions can help marketing and sales teams will not only boost your confidence during interviews but also allow you to speak knowledgeably about how you can contribute to their goals.
✨Tip Number 2
Network with current or former G2 employees on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 3
Prepare specific examples of how you've successfully managed client relationships in the past. Highlighting your experience with upselling and cross-selling in a B2B environment will demonstrate your capability to drive revenue and meet performance metrics.
✨Tip Number 4
Showcase your understanding of negotiation techniques. Be ready to discuss how you've handled negotiations in previous roles, as this is crucial for the Associate Account Manager position at G2.
We think you need these skills to ace Associate Account Manager, Mid-market
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Associate Account Manager position at G2. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in account management and sales, particularly in a B2B environment. Emphasise any achievements related to upselling, cross-selling, and maintaining client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of G2's culture and values that resonate with you, and explain how your skills can contribute to their mission.
Showcase Your Communication Skills: Since the role requires outstanding presentation and communication skills, consider including examples in your application that demonstrate your ability to influence decisions and build strong relationships with clients.
How to prepare for a job interview at g2
✨Understand G2's Culture
Before the interview, take some time to research G2's culture and values. They emphasise authenticity and inclusivity, so be prepared to discuss how your own experiences align with these principles.
✨Showcase Your Sales Experience
Be ready to share specific examples from your past roles that demonstrate your success in account management and sales. Highlight any experience you have with upselling and cross-selling, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to build relationships. Think of situations where you've successfully navigated client challenges or negotiated contracts.
✨Ask Insightful Questions
Prepare thoughtful questions about G2's products and their approach to customer success. This shows your genuine interest in the company and helps you understand how you can contribute to their goals.
