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For Companies At a Glance
- Tasks: Manage client relationships and drive revenue through innovative G2 solutions.
- Company: Join G2, the world's largest software marketplace, empowering businesses with trusted insights.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values performance, entrepreneurship, authenticity, and kindness.
- Qualifications: 4+ years in B2B sales or account management with a proven track record.
- Other info: London office fosters collaboration; hybrid work model available.
The predicted salary is between 36000 - 60000 £ per year.
About G2 – The Company
When you join G2, you’re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.
G2 is the world\’s largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on LinkedIn.
As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to you? Come join us as we try to reach our next PEAK!
About G2 – Our People
At G2, we have big goals, but we stay grounded in our PEAK (Performance + Entrepreneurship + Authenticity + Kindness) values. You’ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.
You will be part of a global, diverse team of smart, dedicated, and kind individuals – each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.
About The Role
The Account Manager will be responsible for maintaining long-term relationships with our customers by providing them with solutions to meet their financial and service-oriented goals. You will lead all multi-threading activities and renewals by helping clients understand how G2’s solutions help marketing and sales teams build their brand & generate demand for their products.
Here at G2, our Enterprise group is divided into multiple segments based on client size and opportunity. This role is specifically covering our Commercial clients. This team is working with some of the fastest growing SaaS companies in EMEA.
In This Role, You Will:
Lead the renewal process with existing clients for upsell and cross selling
- Drive revenue by understanding & aligning G2 solutions to your client’s objectives
- Negotiate contracts and close agreements to maximize profits
- Navigate complex procurement processes, aligning customers’ and G2’s resources to seek efficient and mutually beneficial solutions
- Create comprehensive sales plans that align G2 solutions with the specific objectives and growth strategies of each assigned client.
- Drive revenue through your book of business to ensure you deliver against customers\’ key performance metrics, with a strong emphasis on retention and growing your book of business to exceed goals
- Prospect and unlock expansion revenue by educating contacts about how G2’s Marketing Solutions can help grow their business.
- This includes but is not limited to, multi-threading G2 solutions into existing processes and structures. Leaning heavily on our established partner ecosystem to identify opportunities.
Maintain existing clients through proactive outreach and relationship building
- Build trust with key accounts and customer stakeholders. Creating impactful and lasting relationships with executive sponsors in particular.
- Develop and deliver concise sales presentations that integrate G2 into client strategies, both online and in-person.
- Manage a portfolio of high value accounts with an emphasis on multi-threading and prospecting into new teams to sell G2’s full suite of products
- Build and maintain your expertise in marketing strategy, planning, and tactics, including Account-Based Marketing (ABM), ROI methodologies, and Marketing Technology (MarTech) solutions.
- Support onboarding, handoff and maintenance calls to ensure successful and long lasting partnership
- Work closely with Marketing, Sales, Product, Partnerships, and Customer Success teams to ensure a seamless and holistic approach to client engagement and satisfaction.
- Advocate and support your customers through partnering with the appropriate internal resources: Customer Success Managers, Solutions Consultants, Customer Support, and the G2 Research Team to provide a world-class customer experience
Minimum Qualifications:
We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.
- 4+ years of quota carrying sales or account management experience in a B2B environment
- A proven track record of high performance, and experience exceeding sales targets, selling to complex organisations
- Experience running a full-cycle SaaS renewal process alone, including proven success with cross-sell and upsell.
- Experience presenting ideas, influencing decisions, and building strong executive-level relationships
- Outstanding presentation and communication skills
- Ability to build rapport and collaborate with others within the company and externally
- Quick learning skills and work independently in a fast-paced environment
About the Office
London is home to our EMEA headquarters. The London office has a strong in-office culture and meet frequently in person to collaborate and win together. Because of this, we prefer candidates who are interested in going into the office 2-3 days a week.
Our Commitment to Inclusivity and Diversity
At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.
For job applicants in California, the United Kingdom, and the European Union, please review this applicant privacy notice before applying to this job.
How We Use AI Technology in Our Hiring Process
G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment.
Your Choice Matters: If you would prefer that your application be reviewed without AI assistance, you can opt out by entering your email address in the email entry field at the bottom of the Automated Processing Legal Notice. Choosing to opt out will not disadvantage your application in any way—we will ensure your materials receive a thorough manual review by our hiring team.
For additional details about how we handle your information throughout the application process, please review G2\’s Applicant Privacy Notice.
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Account Manager, Commercial EMEA employer: g2
Contact Detail:
g2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Commercial EMEA
✨Tip Number 1
Network like a pro! Reach out to current or former G2 employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Account Manager role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding G2's products inside out. Dive into how G2 helps businesses grow and think about how you can align your experience with their solutions. Show us you’re not just another candidate, but someone who truly gets what we do!
✨Tip Number 3
Practice your pitch! You’ll need to present ideas and influence decisions, so get comfortable talking about your past successes in sales and account management. Role-play with a friend or record yourself to refine your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the G2 team. Let’s climb those PEAKs together!
We think you need these skills to ace Account Manager, Commercial EMEA
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through! We value authenticity at StudySmarter, so don’t be afraid to share your unique experiences and perspectives that make you a great fit for the role.
Tailor Your Application: Make sure to customise your application for the Account Manager position. Highlight your relevant experience in B2B sales and account management, and show us how your skills align with our goals at G2. A little effort goes a long way!
Showcase Your Achievements: We love to see results! Include specific examples of how you've exceeded sales targets or built strong relationships in your previous roles. Numbers and success stories can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at g2
✨Know Your Stuff
Before the interview, dive deep into G2's offerings and how they align with client needs. Familiarise yourself with their solutions and think about how you can help clients achieve their goals using G2’s products.
✨Showcase Your Relationship Skills
As an Account Manager, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past, especially in complex B2B environments. Highlight your ability to negotiate and close deals while maintaining trust.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific client situations or challenges. Think through potential scenarios related to upselling, cross-selling, and navigating procurement processes, and be ready to share your strategies.
✨Emphasise Team Collaboration
G2 values teamwork, so be prepared to discuss how you've collaborated with different departments in previous roles. Share examples of how you’ve worked with marketing, sales, and customer success teams to enhance client satisfaction and drive revenue.
