At a Glance
- Tasks: Support sales, maintain client relationships, and manage inquiries in a dynamic travel environment.
- Company: G2 Travel, a fun and collaborative wholesale tour operator based in Hong Kong.
- Benefits: Growth opportunities, supportive team culture, and travel perks to meet clients.
- Other info: Dynamic role with a mix of client interaction and operational tasks.
- Why this job: Join a vibrant team and make holiday dreams come true while developing your career.
- Qualifications: Sales experience preferred, strong customer service skills, and proficiency in English.
The predicted salary is between 30000 - 40000 € per year.
The Company
“People don’t take trips – trips take people” …… and we’re in the business of planning and organising trips all over the globe for almost half a million travellers each year. We’re G2 Travel, a wholesale tour operator based in Hong Kong. Through a network of offices spanning Asia, the Middle East, Europe and North America, we consistently deliver on promises to make holiday dreams come true.
Our Customer Operations Centre is based in Bucharest (Romania) where a highly experienced team of professionals work hard to support the needs of the G2 business and its customers. We’re not a corporation and don’t behave like one – results are achieved through collaboration and teamwork – a place where everyone gets noticed. We believe that work should be enjoyable, stimulating and fun!
The Department
The team is responsible for providing innovative and timely solutions to the market's travel needs, as well as ensuring a high level of customer service. The team is focused on implementing sales activities, improving operational efficiency, and expanding business opportunities throughout the country.
The Role
As a Market Executive, you will play a key role in supporting our sales team, maintaining and growing client relationships, and contributing to departmental sales targets. You’ll handle client inquiries, prepare quotations, and ensure that client needs are met efficiently and effectively. This position combines both client-facing and operational responsibilities, ideal for someone who enjoys a varied, dynamic, and growth-oriented role.
Key Responsibilities:
- Develop and maintain strong client relationships through calls, emails, and face-to-face meetings.
- Travel as required to meet clients and foster long-term partnerships.
- Prepare and issue quotations, following up to convert leads and achieve sales targets.
- Manage and prioritize incoming group inquiries, ensuring timely and accurate responses.
- Monitor budgets, manage hotel options, and ensure all deadlines are met.
- Support operational tasks to ensure seamless service delivery.
- Liaise with the accounts department to assist with credit control queries.
- Collaborate across departments to handle customer requests promptly and resolve issues efficiently.
The Requirements:
- Drive business development initiatives to identify and pursue new opportunities for growth.
- Previous experience in sales or tour operations (B2B or B2C) preferred.
- Strong customer service orientation and excellent interpersonal skills.
- Ability to work effectively under pressure and meet tight deadlines.
- Flexible and adaptable in a fast-paced, dynamic environment.
- Strong organizational and time management skills.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Fluent in written and spoken English.
Why Join Us?
- Opportunity to grow into a fully independent Market Executive role with increasing autonomy and client ownership.
- Supportive, international, and dynamic team culture where your ideas and contributions are valued.
- A balanced role combining client-facing sales and hands-on operational involvement, offering great variety day to day.
- Travel opportunities to build and strengthen client relationships.
If you are a proactive individual with a passion for sales and building lasting client relationships, we invite you to apply and take the next step in your career with us.
Market Executive in Reading employer: G2 Travel
G2 Travel is an exceptional employer that fosters a collaborative and enjoyable work environment in Bucharest, where every team member's contributions are recognised. With a strong focus on employee growth, the company offers opportunities for autonomy and client ownership, alongside a dynamic culture that values innovative ideas. Join us to experience a balanced role that combines client engagement with operational involvement, all while enjoying travel opportunities to strengthen client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Market Executive in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Market Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow G2 Travel on LinkedIn and engage with their posts. Commenting on their updates shows your interest in the company and helps you get noticed by their team. Plus, it’s a great way to learn more about their culture and values.
✨Tip Number 3
Prepare for interviews by researching common questions for sales roles in the travel sector. Practice your responses, focusing on how your skills align with their needs. Remember, they want someone who can build client relationships and drive sales!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the G2 Travel team and ready to contribute to their mission of making holiday dreams come true.
We think you need these skills to ace Market Executive in Reading
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about the role and how it aligns with our mission at G2 Travel.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Market Executive position. Highlight relevant experience in sales or tour operations, and don’t forget to mention your customer service skills – we want to see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and achievements. We appreciate a well-organised application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at G2 Travel
✨Know Your Stuff
Before the interview, make sure you research G2 Travel thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Sales Skills
As a Market Executive, sales experience is key. Prepare specific examples from your past roles where you've successfully developed client relationships or closed deals. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. They might ask you to handle a client inquiry or prepare a quotation on the spot. Practise these scenarios beforehand so you can demonstrate your problem-solving skills and customer service orientation.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, how success is measured in the role, or what challenges the department is currently facing. This shows you're engaged and thinking about how you can contribute.
